The Municipal Hotel Liverpool - MGallery

5.0 star property
5-star luxury hotel near Royal Albert Dock

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Photo gallery for The Municipal Hotel Liverpool - MGallery

Bar (on property)
Suite, 1 King Bed
Steam room
Bar (on property)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly

Explore the area

View in a map
Municipal Building Dale Street, Liverpool, England, L2 2ZR
  • Place, Liverpool ONE
    ‪6 min walk‬
  • Place, Liverpool Pier Head Ferry Terminal
    ‪12 min walk‬
  • Place, Royal Albert Dock
    ‪13 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

Classic Room, 1 Double Bed (Accesible)

9.0 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Double Bed with Sofa bed

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Presidential Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Liverpool

Central Liverpool getaway .Within a 15-minute walk of this Liverpool City Centre hotel, you'll find Royal Albert Dock and Liverpool ONE. Royal Court Theatre and Liverpool Town Hall are also within half a mile (1 km).

What's nearby

  • Cavern Club - 4 min walk - 0.4 km
  • Liverpool ONE - 6 min walk - 0.6 km
  • Liverpool Pier Head Ferry Terminal - 12 min walk - 1.0 km
  • Royal Albert Dock - 13 min walk - 1.2 km
  • The Beatles Story Museum - 16 min walk - 1.4 km

Getting around

  • Moorfields Station - 3 min walk
  • John Lennon Airport (LPL) - 34 min drive

Restaurants

  • ‪The Dead Crafty Beer Company - ‬1 min walk
  • ‪The Ship & Mitre - ‬2 min walk
  • ‪Fattoush - ‬3 min walk
  • ‪Kaspa's - ‬2 min walk
  • ‪The Poste House - ‬2 min walk

About this property

The Municipal Hotel Liverpool - MGallery

5-star luxury hotel near Royal Albert Dock
The Municipal Hotel Liverpool - MGallery offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

7 meeting rooms and coworking spaces are available. Event space at this hotel measures 215 square feet (20 square meters) and includes a conference center. The luxury The Municipal Hotel Liverpool - MGallery also features a fitness center, concierge services, and dry cleaning/laundry services.

This 5-star Liverpool hotel is smoke free.

  • 179 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Municipal Hotel Liverpool - MGallery offers 179 accommodations with safes and complimentary bottled water. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Liverpool hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 to 25 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Smart TV with satellite channels

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25.00 to 25.00 per person
  • Nearby parking fee: GBP 16 per day (328 ft away)
  • Pet fee: GBP 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 50.00 per night
  • Pool fee: GBP 50 per day
  • Spa fee: GBP 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and access to the heated pool. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Municipal Hotel Liverpool - Mgallery Hotel
The Municipal Hotel Liverpool - Mgallery LIVERPOOL
The Municipal Hotel Liverpool - Mgallery Hotel LIVERPOOL

Reviews

The Municipal Hotel Liverpool - MGallery Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 564 out of 792 reviews
Rating 8 - Good. 128 out of 792 reviews
Rating 6 - Okay. 60 out of 792 reviews
Rating 4 - Poor. 24 out of 792 reviews
Rating 2 - Terrible. 16 out of 792 reviews

Reviews

10/10 Excellent

Thomas, Sheldon

Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels we have ever stayed in.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Really lovely place building was beautiful the staff were very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

shafia

Liked: Cleanliness, amenities, property conditions & facilities
Stunning property. Fab location, shopping, restaurants, landmarks all walkable to. Attentive staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Felicity

Stayed 2 nights in Jun 2025

2/10 Terrible

Kamal

Disliked: Cleanliness, staff & service, property conditions & facilities
All the information provided regarding prices are incorrect. Misleading and breakdowns which were not highlighted
Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Room comfort

Not worth the price

We paid a lot of money to stay one night in this hotel. The room was small with a small double bed. There was very little room between the end of the bed and the fireplace; which made it difficult to access the bathroom. I’d said on the booking that we were celebrating both my husband’s and my 40th birthday; however there was no perks or any form of hospitality for this. Not even a congratulations from the staff on check in. For the extreme cost we paid to stay for a special celebration; it was not worth it. The location was also further away from the main town than we’d expected. Just not worth the cost.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Mum was gifted a spa day for two for her birthday so I decided to book a stay also. So glad I did ...loved this hotel. Upgrade on the room, fantastic and beautiful bar area and staff were fab. If I had to offer a slight area to improve...the pool was a tad cool for a spa pool. The hotel was a great location to bars and resturants. Thank you for a lovrly stay .
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an amazing hotel with amazing staff
Stayed 1 night in Jun 2025

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Lucy

Stayed 2 nights in Jun 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous !!!

This is an amazing hotel and in a good position for exploring g with parking just behind ….. amazing all round !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Carly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd time, and will be back again

This is my second stay and it did not disappoint. Came for a business trip from London. The hotel itself is beautiful and the staff were all so friendly and helpful, especially the breakfast waitresses. They could not do enough for us, with a smile. One lady even told us all of the history of the building. The Bar was very busy due to a function so we avoided it this time, but breakfast was delicious and plenty of choice. Rooms are lovely and clean with everything you need.
Stayed 1 night in Jun 2025

6/10 Okay

Dawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely loking building, and bar area. Check in was quite slow. We were in room 009 and 010 on the lower ground floor. When you exit the lift there is signage for 001 -003 and 19-21 but nothing in between, we asked 3 staff and none then knew where it was, it makes no sense to have signage that does not cover all room numbers. Room 009 was a reasonable size but 010 was about a meter and a half narrower and wasnt big enough to swing a cat in, really disappointing that the size of the rooms differed so much for the same price. Our room keys didn't work and we jad to chnage them 3 times as each time the key didnt work. The bed was comfy and the room temperature was good. Sign on room stating if yiu wanted fresh milk for drinks to just ask, this was requested but we were provided with milk in plastic packers. Negatives are not major issues (except the size of room 010) but small changes could make this hotel a great hotel rather than average. We are already booked in for an event in July, so I'm hoping management see these comments and can make a 2nd stay much more enjoyable so we don't regret the booking and go back to our usual hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, staff were excellent, the hotel was immaculate and beautifuly decorated. And a beautiful room with a comfy bed
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Stayed 1 night in Jun 2025

4/10 Poor

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a building

Arrived late round 8.00 at night, told that we would get a free upgrade, well the room was very nice but very small. Goodness knows what an original room was like, as much smaller room would be hard to imagine. Lovely bathroom though.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good standard hotel in an excellent location
Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and welcoming staff. Rooms were large and had every amenity you could need. Food was excellent. Lobby and restaurant area stunning.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and beautiful lobby and bar. Great staff
Stayed 2 nights in May 2025