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The Marble Arch Hotel, by Thistle

4.0 star property
Hotel near Selfridges in London

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Photo gallery for The Marble Arch Hotel, by Thistle

Bar (on property)
Creator video
Exterior
Family Room
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
Bryanston Street, Marble Arch, London, England, W1H 7EH
  • Hyde Park
    ‪3 min walk‬
  • Marble Arch
    ‪3 min walk‬
  • Oxford Street
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 Bedroom (Apartment)

Studio, 1 Bedroom (Apartment)

Studio, 1 Bedroom (Apartment)

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed (Apartment)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Studio, 1 King Bed with Sofa bed (Apartment)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Heart of London.At this London City Centre hotel, you'll be within a 5-minute walk of Selfridges and Marble Arch. St. Christopher's Place and Hyde Park are also within half a mile (1 km).

What's nearby

  • Hyde Park - 3 min walk - 0.3 km
  • Marble Arch - 3 min walk - 0.3 km
  • Oxford Street - 9 min walk - 0.8 km
  • Regent's Park - 15 min walk - 1.3 km
  • Buckingham Palace - 4 min drive - 2.1 km

Getting around

  • Marble Arch Underground Station - 3 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪The Montagu Kitchen - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪ASK Italian - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Blank Street Coffee - ‬2 min walk

About this property

The Marble Arch Hotel, by Thistle

Hotel near Selfridges in London
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 13 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Marble Arch Hotel, by Thistle.

This London hotel is smoke free.

  • 692 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Marble Arch Hotel, by Thistle offers 692 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, Czech, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Urdu

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (GBP 50 per day); reservations required; discounts available
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 49-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arch Marble
Marble Arch Thistle
Marble Thistle Arch
Thistle Arch
Thistle Marble
Thistle Marble Arch
Thistle Marble Arch Hotel
Thistle Marble Arch Hotel London
Thistle Marble Arch London
Thistle Hotel Marble Arch
Thistle Marble Arch London, England
Amba Hotel Marble Arch London
Amba Hotel Marble Arch
Amba Marble Arch London
Amba Marble Arch
Amba Hotel Marble Arch London, England
The Marble Arch Hotel
Amba Hotel Marble Arch
Thistle London Marble Arch

The Marble Arch Hotel, by Thistle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 634 out of 1499 reviews
Rating 8 - Good. 505 out of 1499 reviews
Rating 6 - Okay. 202 out of 1499 reviews
Rating 4 - Poor. 83 out of 1499 reviews
Rating 2 - Terrible. 75 out of 1499 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of the city, very accessible via the tube and buses. The hotel was doing some renovations in the lobby, but they kept the site neat and safe. the only downfall was the bar and bar staff, they have no idea on what Customer Service is or needs to be, waited at the bar for almost 20 minutes while other customers were being serve by the staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Irati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación perfecta y habitación grande

La ubicación es perfecta. Muy céntrico pero la habitación silenciosa. Habitación suite grande, perfecta para una familia (2 adultos y 1 niño). Baño amplio con ducha y bañera.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms interior are abit dated & service for housekeeping to be improved. Otherwise reception & lounge service staff are really good. & location is very convenient.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeff & Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Matty

Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service . Very clean, helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Janeen

Stayed 1 night in Mar 2025

8/10 Good

richard

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeynep and Tyler are absolute stars, I don’t think I’ve ever had a friendlier check in / welcome than they provided. The Thistle should be thankful that they have people like this on the payroll!
Stayed 1 night in Mar 2025

10/10 Excellent

PA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Naranjan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, very walkable with lots of eating and shopping options for all likings. Easy access to all modes of public transportation. Good breakfast. Staff is great and supportive most part with few exceptions. Property overall needs lot of TLC given what they charge per night. Rooms are in deteriorating condition and so are washrooms.
Stayed 6 nights in Mar 2025

4/10 Poor

aisha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was not impressed by the reception. The escalator was not working. And there are steep stairs to get to the actual reception desk. The elevator on the side was so slow that we were taken up in the service elevator. The reception area was chaotic and unkempt. The reception staff was friendly. But overall the room and hotel itself seemed dingy and unimpressive despite the excellent location.
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SuccessfulSpring Break Stay

Great hotel. Easy to get to. Lots of options. Comfortable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

CHIE GEE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
.
Stayed 8 nights in Mar 2025

10/10 Excellent

Alice, new york

Stayed 3 nights in Mar 2025

6/10 Okay

Katherine

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Fiona

Stayed 2 nights in Mar 2025

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is highly desirable, and the rooms are clean with updated bathrooms and coffee options. However, there was construction in the lobby, long lines at desk, awkward halls to walk that go on forever where one might get lost in a service area. But the biggest negative is that there is NO FUNCTIONING CONCIERGE. The desk always refers you to the "concierge" down a set of stairs/escalator; but the "concierge" consists of 2 men standing in a small corner - who are not as versed in London as the position usually requires - and are unable to provide information or even take a postcard to mail.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is comfortable and well-located, offering a fantastic setting. However, upon arrival around 4 PM, the check-in process was somewhat unclear, as there was no visible staff to provide guidance. Additionally, the hotel was undergoing construction during my stay. Departure was similarly confusing, as there were no staff members present in the designated corridor to direct guests to the appropriate elevators. The hospitality at check-in could also be improved. On the second night, a persistent vibrating noise disrupted our room until 3 AM. When we reported the issue to the front desk, the manager was unable to assist, as he was uncertain of the source. He even asked if we could locate it ourselves. Fortunately, the noise eventually stopped, though it appeared to be coming from the plumbing pipes.
Stayed 3 nights in Feb 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff was so kind and welcoming. They allowed us to check in early which was really nice after a long day of traveling
Stayed 3 nights in Mar 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central good for shopping and reasonably priced for central London
Stayed 1 night in Mar 2025