citizenM Tower of London

4.0 star property
4-star hotel near Tower of London

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Photo gallery for citizenM Tower of London

King Room - Tower View | City view
Exterior
1 bedroom, premium bedding, pillowtop beds, in-room safe
Daily buffet breakfast (GBP 20 per person)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • London Bridge
    ‪13 min walk‬
  • St. Paul's Cathedral
    ‪19 min walk‬
  • London (LCY-London City)
    ‪16 min drive‬

Room options

King Room - Tower View

9.0 out of 10
Wonderful
(32 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

8.8 out of 10
Excellent
(262 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 miles (5 km).

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 8 min walk - 0.7 km
  • London Bridge - 13 min walk - 1.2 km
  • St. Paul's Cathedral - 19 min walk - 1.7 km
  • Big Ben - 9 min drive - 4.6 km

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

4-star hotel near Tower of London
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, French

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1164 out of 1638 reviews
Rating 8 - Good. 321 out of 1638 reviews
Rating 6 - Okay. 92 out of 1638 reviews
Rating 4 - Poor. 38 out of 1638 reviews
Rating 2 - Terrible. 23 out of 1638 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael, Fairfax

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Location was great, but the rooms were tiny- smaller than on a inside cabin on a cruise ship. It was terrible. You can't walk around the bed!!!! We had to crawl over or past each other....insane!!
Stayed 1 night in May 2025

4/10 Poor

Michael, Fairfax

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Michael T, Fairfax

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
rooms are TINY!!!! You can't event walk around the bed, it was like being on a cruise ship, but in smaller than the smallest room. It was ridiculous. Location is great, hotel is clean. The TV was also ridiculous...it had terrible broken reception the entire time on ALL channels. If you have the money, stay somewhere else- a huge mistake for me.
Stayed 2 nights in May 2025

10/10 Excellent

Luc, Outremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel. The rooms are small (yet the beds are huge) but are very well designed. The smaller rooms are especially convenient for single travellers. There are also larger rooms. The vibe of the hotel makes it a place to hang out.
Stayed 1 night in Mar 2025

8/10 Good

Ben

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Sat right on top of the Tower Hill station this location has not only an amazing view of The Shard and Tower of London but also easy access to the metro. Just a 20 minute walk to either Bank or Liverpool street allows you to explore the popular parts of London easily. CitizenM is a great experience and for solo travelers it is my favorite option. Feel free to drop your bags off when you arrive or ask for an early check in.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle, Old Greenwich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train and walkable to nearby cafes & shops.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and friendly hotel

The hotel was so cool and so modern. The communal spaces are designed so nicely with London theming all around. If you’re working during your travel there are plenty of spaces to work from that are quiet and private. The room was so cute and designed so well! Perfect size for 2 people and the most incredible view. It’s small but you don’t particularly feel likes it’s a tiny room with the clever way it’s designed. Would highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool spot in great location.

Beautiful property, great energy and location. I was there for one night and was very impressed. Clean, comfortable and very cool layout. The lobby was slick and welcoming. Perfect access to the subway and walking paths. I hope to come stay for a longer time.
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Property conditions & facilities
Buses were easy to navigate to and from the hotel. And the hotel had many amenities!
Stayed 3 nights in Mar 2025

8/10 Good

Patrick

Stayed 1 night in Mar 2025

10/10 Excellent

NOEMI

Liked: Cleanliness, staff & service, property conditions & facilities
staff was amazing, super nice and helpful
Stayed 6 nights in Feb 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KATE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Amazing hotel, stayed in 2 before. Despite cosy size they dont feel small. Def go for an external room not internal. Partial gimpse of tower of london from room. Bed massive and comfy (pillows could be softer). Shower amazing and so quiet (floor 7). Rooftop bar a + also although not cheap cocktails amazing. Gf coffee shop v good for breakfast.
Rose cocktail yum!
View from room
Stayed 2 nights in Mar 2025

10/10 Excellent

Niccy

Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short vist

Great hotel in perfect location. Quirky but cool.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tom

Stayed 2 nights in Feb 2025

6/10 Okay

Joanne

Business traveller
Disliked: Staff & service

Style over substance, with no heart

Perfectly fine, but lacked any human connection. Check-in is akin to a supermarket self checkout. Room promises hi tech functionality - but nothing which actually adds real value to the customer experience (and at worse detracts from it). Didn’t get it right for me, over promises and under-delivered but perhaps I’m not its target audience
Stayed 1 night in Mar 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the roof top bar
Stayed 1 night in Mar 2025