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Hotel Cafe Royal, London

5.0 star property
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for Hotel Cafe Royal, London

Terrace/patio
Interior entrance
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Suite (Westminster)
Penthouse, 3 Bedrooms | Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
68 Regent Street, London, England, W1B 4DY
  • Place, Piccadilly
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪2 min walk‬
  • Place, Trafalgar Square
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Suite (Oscar)

Suite (Oscar)

Suite (Oscar)

  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Grand)

Superior Room (Grand)

Superior Room (Grand)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Loft)

Suite (Loft)

Suite (Loft)

  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Grand)

Grand Suite (Grand)

Grand Suite (Grand)

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Tudor)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 2 Bedrooms (Tudor)

  • 166 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Room (Grand)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room (Grand)

9.4 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Westminster)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite (Westminster)

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Regent)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Suite (Regent)

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Regent)

Suite (Regent)

Suite (Regent)

  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Celestine Suite

Celestine Suite | Private kitchenette

Celestine Suite

  • 178 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | Private kitchenette

Royal Suite, 2 Bedrooms

  • 302 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Rooftop terrace

Penthouse, 3 Bedrooms

  • 292 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Family Room, 2 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Family Suite, 3 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Suite, 3 Bedrooms

  • 128 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Suite, 2 Bedrooms (Regent)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Grand Suite, 2 Bedrooms (Regent)

  • 153 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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London City Centre
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 786 reviews
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About the area

London

Central London getaway .A stay at this London City Centre hotel places you steps from Piccadilly Circus and within a 5-minute walk of Burlington Arcade. Trafalgar Square and Green Park are also within half a mile (1 km).

What's nearby

  • Piccadilly - 1 min walk - 0.0 km
  • Piccadilly Circus - 2 min walk - 0.2 km
  • Green Park - 7 min walk - 0.6 km
  • Trafalgar Square - 8 min walk - 0.7 km
  • Buckingham Palace - 13 min walk - 1.2 km

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • Charing Cross Station - 12 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Cakes & Bubbles - ‬1 min walk
  • ‪Caffè Concerto - ‬1 min walk
  • ‪Hagen Espresso Bar - ‬2 min walk
  • ‪Hawksmoor Air Street - ‬1 min walk
  • ‪Terrace at The Dilly - ‬1 min walk

About this property

Hotel Cafe Royal, London

Family-friendly 5-star hotel near London Eye
Hotel Cafe Royal, London offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8640 square feet (803 square meters) and includes a conference center. A sauna, spa services, and a library are also featured at the luxury Hotel Cafe Royal, London. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • 4 dining venues
  • Meeting rooms
  • 8640 sq ft of conference space
  • 803 sq m of conference space
  • Built in 2012
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Cafe Royal, London offers 159 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Akasha Holistic Wellbeing has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

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  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 401 reviews
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Property amenities

Family friendly

  • Baby bath
  • Baby monitor
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: GBP 35 to 42 per person
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 26 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 35 to 42 per person
  • Valet parking fee: GBP 65 per night
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Children 5-16 years old are allowed in the pool from 10 AM to 11:30 AM and from 2 PM to 3:30 PM and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

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Hotel Cafe Royal, London Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 459 out of 556 reviews
Rating 8 - Good. 74 out of 556 reviews
Rating 6 - Okay. 12 out of 556 reviews
Rating 4 - Poor. 5 out of 556 reviews
Rating 2 - Terrible. 6 out of 556 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a lower level room than usual. Next time I will definitely book the nicer room. The service and amenities are very different.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited many times and it’s always great
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great location!
Stayed 9 nights in Oct 2025

8/10 Good

melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was stunning with wonderful amenities, restaurants, and rooms. However I’m giving 4/5 stars as we ran into several issues checking in. We were not initially given the room we reserved. Later we were told we could upgrade to a better room for a fee - which we did. Then we had to wait 3+ hours to move into that room and were told not to unpack from our previous room - so we sat around for 3 hours waiting on our room to be ready and it kept getting delayed which ultimately made us late for reservations we had. When we moved into our ‘upgraded room’ it was the exact same room layout that we had just been in. The staff member in reception who coordinated all of this mislead us into believing we were being upgraded to a larger better room when in reality it was the same room with 2 beds. The entire situation was upsetting, stressful, and delayed us from plans we had made.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Giuliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival the doorman greeted my wife and I by name. That was confirmation that we are valued as guests.
My wife, daughter and son in-law enjoy the perks of a house car!
Stayed 5 nights in Sep 2025

10/10 Excellent

Israel

Stayed 3 nights in Sep 2025

10/10 Excellent

Inna

Stayed 5 nights in Sep 2025

10/10 Excellent

Chau Yu Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities are first class, true to their rating of a 5-star luxury hotel in central london. All places of interests like Oxford Street, Soho, Chinatown, Covent Garden, is within walking distance. The location is super busy but at the same is very quiet. Their staff are wonderfully warm and welcoming and they always try their best to make sure you have what you need or you know where you're heading. Truly impressive and impeccable services - rates are expensive but the services you get here is worth every penny.
Stayed 13 nights in Aug 2025

10/10 Excellent

Urja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanatic 5 star hotel with spacious rooms and attentive staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Farand

Stayed 6 nights in Jul 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest Hotels I have stayed in around the world!
Stayed 2 nights in Aug 2025

10/10 Excellent

LAURIE, Sarasota

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel. Wonderful tour of hotel and property upon arrival with welcome drink which was a lovely touch.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every way! The staff couldn't be friendlier, professional, and courteous! Highly recommend
Stayed 6 nights in May 2025

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always Great!

One of my favorites period
Stayed 3 nights in May 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 10 nights in May 2025

10/10 Excellent

Chan Chi Kin Allen

Stayed 3 nights in May 2025

10/10 Excellent

Tamar, fairfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, and the staff were wonderful and very attentive. Room was amazing. great area, right on Regent near underground and shopping yet very quiet inside. Can't wait to go back next time we are in London
Stayed 4 nights in May 2025

10/10 Excellent

Anish, Ocala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service and facility. Every staff member we encountered was amazing. Amenities great. Spa amazing. And best location. Been a Ritz fan for years but this easily rivals it!
Stayed 2 nights in Apr 2025

6/10 Okay

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel in a great location. Staff not extraordinarily welcoming/friendly but competent. Amazing spa, but not value for money even at the luxury end of the market. Lots of hidden additional charges like a daily ‘service fee’ of £43. Which is a lot top of an already luxury price tag. Requests for gratuity on top of an already included service fee for food services.
Stayed 4 nights in Apr 2025

10/10 Excellent

Myriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

My sister and I had an amazing time at the hotel. Everything was perfect. Everyone was very welcoming great team!
Stayed 1 night in Apr 2025

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Natalie

Stayed 2 nights in Jan 2025

10/10 Excellent

Georgia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Perfection personified

I love this hotel. We received a warm greeting from Von upon arrival. He remembered me from last year. It made me feel very special. I know how busy your hotel is. Von showed us all around the hotel, spa, and our room. He is such a professional and takes pride in the hotel and his work. Everything is always perfect from everyone. I can’t wait to come back! Thank you for such a lovely stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

John Czerwein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay

This hotel was amazing! The staff, decor, rooms, restaurants, everything was incredible! We plan to stay here again! We just wish it had more available kids hours for the pool!
Stayed 3 nights in Mar 2025