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New Road Hotel

Property class: 4
Family-friendly 4-star hotel near Brick Lane

Choose dates to view prices

Photo gallery for New Road Hotel

A modern hotel room with a large bed, a desk, and a view of the city through large windows.
A modern bar area with seating, shelves of snacks, and a bar counter.
A rooftop terrace with a hot tub, seating area, and a view of the cityscape.
A restaurant interior with tables, chairs, and a distinctive black and white striped chair.
A multi-story hotel with a sign reading "NEW ROAD HOTEL".

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
103-107 New Road, London, England, E1 1HJ
  • Place, East London Mosque
    ‪6 min walk‬
  • Place, Brick Lane
    ‪7 min walk‬
  • Place, Tower of London
    ‪17 min walk‬
  • Airport, London (LCY-London City)
    ‪25 min drive‬

Room options

View all photos for Warehouse Double

A modern hotel room with a large bed, a TV, and a view of the city through large windows.

Warehouse Double

8.6 out of 10
Excellent
(30 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Pocket Double

A modern hotel room with a large bed, a city view through a window, and a separate bathroom with a toilet and sink.

Pocket Double

8.8 out of 10
Excellent
(19 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Warehouse Deluxe

A modern hotel room with a large bed, a built-in bench, a mirror, and a view of the city through large windows.

Warehouse Deluxe

9.0 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Loft with Terrace

A modern hotel room with a large bed, a seating area with chairs, a view of the city through a large window, and a patterned ceiling.

Loft with Terrace

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a blue bench, a TV, and a large window with a view of buildings.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Warehouse Twin

A modern hotel room with two beds, a large window, and a view of the city.

Warehouse Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Loft with Spa Bath

A modern hotel room with a large bed, a TV, a bathroom with a bathtub, and a view of the city.

Loft with Spa Bath

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Loft with Hot Tub and Terrace

A rooftop terrace with a sofa, a hot tub, and a city view.

Loft with Hot Tub and Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Warehouse Twin

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Warehouse Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Warehouse Double

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Warehouse Double

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Loft with Terrace

A modern hotel room with a large bed, a seating area with chairs, a view of the city through a large window, and a patterned ceiling.

Deluxe Loft with Terrace

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Warehouse Twin Room

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Warehouse Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

London

Tower Hamlets stay.Within a 10-minute walk of this Tower Hamlets hotel, you'll find East London Mosque and Brick Lane. Tower of London and ABBA Arena are also within 3 miles (5 km).

What's nearby

  • East London Mosque - 6 min walk - 0.5 km
  • Brick Lane - 7 min walk - 0.7 km
  • Financial District - 10 min walk - 0.9 km
  • Liverpool Street - 16 min walk - 1.4 km
  • Tower of London - 17 min walk - 1.5 km

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • London City Airport (LCY) - 23 min drive

Restaurants

  • ‪Pocketsquare Skyline Bar and Terrace - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Exmouth Coffee - ‬8 min walk
  • ‪The Castle - ‬9 min walk
  • ‪Efes - ‬8 min walk

About this property

New Road Hotel

Family-friendly 4-star hotel near Brick Lane
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A library, a vending machine, and an arcade/game room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

  • 80 guestrooms or units
  • Meeting rooms
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

How close is New Road Hotel to the airport?

New Road Hotel is 7.2 mi (23-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at New Road Hotel?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at New Road Hotel on Sept 20, 2026 start from CA $156, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does New Road Hotel have an airport shuttle?

Airport shuttle services are not available at New Road Hotel.

Does New Road Hotel offer free breakfast?

Free breakfast isn’t provided at New Road Hotel, but cooked-to-order breakfast is offered for a fee of GBP 16.95 for adults and GBP 16.95 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at New Road Hotel?

No, there is no casino at this hotel.

What time is check-in at New Road Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at New Road Hotel?

Free parking is not available at this hotel.

Does New Road Hotel have a pool?

New Road Hotel does not have a pool.

Does New Road Hotel have a restaurant?

New Road Hotel is home to Mr White's Chophouse, which features British cuisine, happy hour, and brunch.

Does New Road Hotel have a spa?

There are no spa services available at this hotel.

How close is New Road Hotel to downtown London?

New Road Hotel is 2.9 mi away from London.

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1007 reviews
Rating 8 - Good. 294 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 43 out of 1007 reviews
Rating 2 - Terrible. 36 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet. AC kept the room just right and breakfast was very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
clean rooms, lovely staff!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

YUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind, and the location is great. Highly recommended!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful welcoming staff, clean and comfortable rooms. Bar staff and reception staff so accommodating. Excellent fresh breakfast and again friendly and helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Glennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice. I really enjoyed my stay.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Christopher

Liked: Staff & service, amenities, property conditions & facilities
The room was good and the hotel was good. Staff were pleasant. But the area the hotel is located is awful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people. So helpful and friendly! Great stay for business.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and clean room. Perfect for 1 night stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staff for diner and breakfast were excellent. The food is very good. Somewhat 'over zealous' on room clean products but otherwise very good stay overall.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with nice balcony, helpful staff, great location
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - friendly staff - close to tube
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Well located close to stations with great links into London. The staff were great, the accomodation was clean, tidy and the bed comfortable. The only feed back was some drain unblocking is required as the sink and shower in room 107 was back filling a lot.
Stayed 1 night in May 2026
Verified review

8/10 Good

Toby

Liked: Cleanliness, amenities
Great location
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Tiniest of bedroom for a large price in a budget area of a London. If the room is so tiny, so should the price be.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Just an fyi for travelers no parking. Would recommend hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contemporary hotel. Helpful staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved the decor and rooms. Highly recommended.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Arshad Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy and quiet. A real calm haven in a very busy and noisy city. Staff is super friendly and helpful. The breakfast is amazing. Their coffee is strong too! 10 outta 10 all the way
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, stylish room, clean and comfortable. Very conveniently located - Just a short walk from Whitechapel Tube Station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is great for either short or long stay. Good staff and excellent food. Not far from the Tubeline. Room nice and cosy.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quirky room with an industrial feel. Large wall to wall bed and a lovely wet room with a good powerful shower. Breakfast was freshly cooked to order and very nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Luis

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel and a bit quirky. Taps in bathroom did have like scale and the area is a bit ‘dodgy’, but mostly a good hotel; really comfy bed!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the room, very clean & a good amount of space, comfy bed, outdoor balcony space with table & 2 chairs. Everything we needed for a 1 night stay. Very helpful staff, easy check-in. Close to tube station, bus stops, cafes restaurants. Very easy to get around from this locations.
Stayed 1 night in Apr 2026