"This hotel was very nice, and in a great location. My only complaint is that the bed and the pillows are hard, and not comfortable. My friend stayed ... " More
In London
A stay at this London City Centre hotel places you steps from Queensway and within a 10-minute walk of Kensington Gardens. Also, Portobello Road Market is within half a mile (1 km) and Kensington Palace is within 2 miles (3 km).
Bar/lounge
This hotel features a bar/lounge, free WiFi in public areas, and a computer station. Business travelers can take advantage of the laundry service. Luggage storage, laundry facilities, and concierge services are also on offer.
Free WiFi
The 125 guestrooms offer free WiFi, coffee/tea makers, and TVs. Hair dryers, safes, and showers are also available.
21 Dec. 2019 by phoenix
Good morning, Many thanks for your review of the Phoenix Hotel London. Your feedback is much appreciated. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London
3 May 2019 by Guest Relations Manager
Good morning, Many thanks for your review of the Phoenix Hotel London. We are so glad that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London
1 Oct. 2018 by Guest Relations Manager
Good afternoon, Many thanks for your excellent review of the Phoenix Hotel London. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, Phoenix Hotel London
As a guest of Phoenix Hotel, you'll find tour/ticket assistance, coffee/tea in a common area, and concierge services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Phoenix Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This Victorian London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Phoenix Hotel offers 125 accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.
