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The Excelsior Hotel

Property class: 2
Hotel near Oxford Street in London

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Photo gallery for The Excelsior Hotel

Property entrance
Interior
Interior entrance
Room
View from property

Reviews

5.8 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

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41-42 Argyle Square, London, England, WC1H 8AL
  • Place, British Library
    ‪5 min walk‬
  • Place, Russell Square
    ‪9 min walk‬
  • Place, Oxford Street
    ‪19 min walk‬
  • Airport, London (LCY-London City)
    ‪38 min drive‬

Room options

View all photos for Single Room, Ensuite

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Single Room, Ensuite

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room, Ensuite

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Economy Double Room, Ensuite

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed, Ensuite

Standard Double Room, 1 Double Bed, Ensuite

Standard Double Room, 1 Double Bed, Ensuite

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room, Ensuite

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Quadruple Room, Ensuite

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room (5 people)

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Family Room (5 people)

  • 15 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

Queen Room with Two Queen Beds- Ground Floor

  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the area

London

Heart of London.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Oxford Street and Camden Markets. Madame Tussauds Wax Museum and London Dungeon are also within 3 miles (5 km).

What's nearby

  • St Pancras Chambers - 3 min walk - 0.3 km
  • British Library - 5 min walk - 0.4 km
  • University College London - 7 min walk - 0.6 km
  • Russell Square - 9 min walk - 0.8 km
  • Oxford Street - 19 min walk - 1.6 km

Getting around

  • King's Cross & St. Pancras Underground Station - 2 min walk
  • King's Cross Station - 4 min walk
  • Heathrow Airport (LHR) - 59 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Parcel Yard - ‬5 min walk
  • ‪Booking Office 1869 - ‬4 min walk
  • ‪EL&N - ‬5 min walk
  • ‪Double Standard - ‬2 min walk

About this property

The Excelsior Hotel

Hotel near Oxford Street in London
As a guest of The Excelsior Hotel, you'll find tour/ticket assistance, concierge services, and a porter. Public spaces have free WiFi.

This London hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • No smoking on site
The Excelsior Hotel offers 28 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

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The price is CA $100
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [The Melville Hotel 39 Argyle Square]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 8 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Excelsior Hotel London
Excelsior London
The Excelsior Hotel Hotel
The Excelsior Hotel London
The Excelsior Hotel Hotel London

Frequently asked questions

How close is The Excelsior Hotel to the airport?

The Excelsior Hotel is 10.6 mi (48-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Excelsior Hotel have an airport shuttle?

Airport shuttle services are not available at The Excelsior Hotel.

Does The Excelsior Hotel offer free breakfast?

The Excelsior Hotel does not offer free breakfast.

Is there a casino at The Excelsior Hotel?

No, there is no casino at this hotel.

What time is check-in at The Excelsior Hotel?

Check-in start time: 2:30 PM; Check-in end time: anytime.

Is there free parking at The Excelsior Hotel?

Free parking is not available at this hotel.

Does The Excelsior Hotel have a pool?

The Excelsior Hotel does not have a pool.

Does The Excelsior Hotel have a spa?

There are no spa services available at this hotel.

How close is The Excelsior Hotel to downtown London?

The Excelsior Hotel is 1.5 mi away from London.

The Excelsior Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 21 out of 320 reviews
Rating 8 - Good. 91 out of 320 reviews
Rating 6 - Okay. 85 out of 320 reviews
Rating 4 - Poor. 68 out of 320 reviews
Rating 2 - Terrible. 55 out of 320 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ronny

Liked: Staff & service

Billig og praktisk

Ikke den beste standarden eller renhold, men fungerte fint til vårt formål. Billig og praktisk beliggenhet.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Paul

Liked: Staff & service, room comfort
Disliked: Cleanliness

Decent for the price...

Nice room but tired and there was dried blood on the bathroom floor but for the price can't really be too picky
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Great location very close to Kings Cross station. Check in was via the hospital next door and was easy enough. Overall hotel is tired and grubby - there were piles of dirty linen on each floor by the stairs when we arrived at 9pm.
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Verified traveller

Disliked: Room comfort
Pas de chauffage, salle de bain fonctionne pas bien, tout service payant
Stayed 4 nights in Dec 2019
Verified review

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare

It was a nightmare, there are bedbugs in the bedroom, kitchen doesn’t work, WiFi was impossible to connect, there was a leak in the bathroom, the staff solved using a can beneath, the third floor without elevator if you Bring luggage is an important issue. the hotel is very old the floor is really noisy and is lifting up
Stayed 4 nights in Oct 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Good proximity to Kings Cross station and the underground.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Giovana

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

très bien localisé

Bien localisé, près de king's cross et saint Pancras. Metro, bus pour l'aéroport et pour Harry Potter studio juste à côté. Parfait pour visiter Londres. La chambre pour 4 avec deux grands lits était confortable mais la salle de bain vraiment minuscule et pas bien propre au niveau de la douche et rideau de douche. Notre chambre était juste à côté de la porte d'entrée alors beaucoup de bruit quand les gens claquent la porte pour la fermer. J'ai bien apprécié mon séjour quand même.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Einfach, aber alles, was es braucht

Kleines Zimmer, gutes Bett, sehr ruhig trotz der Nähe zu den grossen Bahnhöfen, gutes Wifi. Kein grosser Komfort, aber alles, was es für eine Übernachtung braucht. Sehr gute Lage für Reisen von/nach den Bahnhöfen Kings Cross, St. Pancras oder Euston. Schade, dass kein Frühstück angeboten wird.
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Stephen

Liked: Property conditions & facilities
Disliked: Room comfort

Tiny, very tiny

I stayed there for one night because I had an early-morning train from King's Cross. This place has the smallest rooms I've seen. They've squeezed in every millimetre of accommodation space: the shower is over the toilet, the bed occupies so much of the room there's barely space for a backpack (certainly not for a suitcase), the halls are narrower than a normal person's shoulders. The reception desk is three buildings away. It's clean and the receptionist is professional, but the building is ridiculously cramped.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bien situe. Personel devoue et sympatique. Atyentig a nos demandes. C'etait notre 2e sejour a cet hotel.
Stayed 11 nights in Sep 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was what was expected for the star rating and price. Basic but most importantly clean and comfortable. My friends and I would stay there again.
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Yat Ho

Disliked: Property conditions & facilities

fair

Pros: Close to Kings cross; plenty of restaurants nearby Cons: Got a bar nearby, noisy at midnight, specially weekend; some facilities are old, even broken; narrow stairs, not convenient for luggages; wifi is out of service sometimes; small apartment, not comfortable with 4 persons
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort

Clean and comfy.

Basic room but clean and comfortable. Served the purpose for a family of 5. Good location near kings cross station for ease of travel home.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

We actually dealt with the Hotel Melville. There are many small hotels all in a row next to each other, all near the King's Cross train station, and some of them seem related to each other, perhaps under the same administration or ownership. As we were four persons with a lot of baggage, we were actually assigned a place around the corner called Flat No. 1. The staff were very considerate in putting us there, because we needed the room. The flat was in the basement but had its own entrance by a stairway down from the street and was huge. We had two bedrooms with two double beds. The bedding was fresh and clean and the beds comfortable. The flat appeared to be freshly cleaned as well as possible. There was also a kitchen with a long computer workstation with lots of plug-ins, and there were lots of various kinds of outlets in the bedrooms. The only complaints were that there seemed to be a small amount of mold around the light fixture in the bathroom, which was otherwise well cleaned, and the kitchen faucet dripped. On the whole, however, it was a nice place for tired travelers.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelsior - Business Trip

I was a little bit nervous of the location - dodgy looking park over the road. KX & St Pan just 200 yds away - loads of eateries & new bars. Overall a pleasant enough experience at a reasonable price.
Stayed 1 night in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
The property is located within walking distance from the St Pancreas International. Which was very nice and convenient. However, the hotel had no air conditioning and we were located on top floor which was 6 flights on narrow steps especially when packing luggage. No breakfast was included and WiFi strength was very poor. The bathroom was only big enough for one to turn around in. The bathroom ceiling appeared to have been duct taped in a spot above toilet? When we went to check out and we turned in key (yes they still had a key) the gentleman just looked at us. Not to mention the TV would not program in the room. The hotel was definitely overpriced for the room you would have expected
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Ett helt okej hotell, nära Kings Cross och St Pancras. Hotellet är utan reception så därför sker in- och utcheckning på ett annat hotell 20 meter bort. Trevlig hjälpsam personal.
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

SANDRINE

Liked: Cleanliness, property conditions & facilities, room comfort

Good and convenient for families.

Reasonably priced and clean accommodation. Nice to have little fridge and kettle.
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bitte lest die Kommentare ! Das Hotel hat mich sehr enttäuscht. Ich werde es nie wieder buchen. Bitte lest die Kommentare ! Alle Kommentare von "einem verifizierten Reisenden" sind positiv, (!) aber (!) alle Kommentare mit Namen zeichen euch die Wirklichkeit. Es geht in den Kommentaren von "sehr schmutzig" bis "Bettwanzen". Ich kann mir nicht vorstellen, dass dieses Hotel sein Geld Wert ist. Ich werde dieses Hotel nie wieder buchen (!) Nie wieder (!) Und kein Frühstück (!)
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, cómodo y tranquilo. A un minuto del metro y tren.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ideal location

We had a 2 bed apartment and actually the beds were clean and fresh towels, the apartment doesn’t look great but it served the purpose and you cannot get nearer to kings cross if we tried.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities

För business trips

It has small, Cheap and clean rooms. located near Kings cross. Good för business trips.
Stayed 5 nights in May 2019
Verified review

2/10 Terrible

KWANGYONG

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed that the room given was located in the basement. It was totally difference from the hotel website.
Stayed 1 night in May 2019
Verified review

8/10 Good

Verified traveller

Good location, good value
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Aude

Liked: Cleanliness, property conditions & facilities
A deux pas de St Pancras donc tres pratique. Heureusement que la chambre a ete recemment rénovée parce que retrouver en sous-sol sans fenetre peut en faire fuire certains et la micro salle de bain est à éviter pour les personnes de plus d'1,70m ...pour dormir entre deux journées de visite c'était un peu cher mais correcte.
Stayed 3 nights in Apr 2019

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