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The Rubens at the Palace

5.0 star property
5-star luxury hotel near Buckingham Palace

Choose dates to view prices

Photo gallery for The Rubens at the Palace

Exterior
4 bars/lounges, Champagne bar, cocktail bar
Executive Suite
Junior Suite
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Victoria Palace Theatre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Royal Themed)

Double Room (Royal Themed)

Double Room (Royal Themed)

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(7 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(23 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (96) Master)

Suite (96) Master)

Suite (96) Master)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed) | Property amenity

Room, 1 King Bed (Royal Themed)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy)

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

London

City center retreat .Within a 15-minute walk of this London City Centre hotel, you'll find Buckingham Palace and Hyde Park. Big Ben and Trafalgar Square are also within 2 miles (3 km).

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • Buckingham Palace - 4 min walk - 0.4 km
  • Green Park - 5 min walk - 0.4 km
  • Victoria Station Travel Information Centre - 6 min walk - 0.5 km
  • Hyde Park - 12 min walk - 1.1 km

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Greenwood - ‬3 min walk
  • ‪Flight Club - ‬2 min walk
  • ‪Pizza Pilgrims - ‬3 min walk
  • ‪Pronto a Mangia - ‬2 min walk
  • ‪GAIL's Bakery - ‬2 min walk

About this property

The Rubens at the Palace

5-star luxury hotel near Buckingham Palace
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 1911
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

Property Registration Number CMP62944

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1014 reviews
Rating 8 - Good. 164 out of 1014 reviews
Rating 6 - Okay. 72 out of 1014 reviews
Rating 4 - Poor. 28 out of 1014 reviews
Rating 2 - Terrible. 10 out of 1014 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

john Young

Disliked: Amenities
Next to Buckingham palace .need to ride tubes and buses to get to eastern London Next time we would to say near SOHO areas , more convenient and central
Stayed 5 nights in Sep 2025

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, lovely helpful polite staff. Perfect location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Davorin, Sterling

Stayed 4 nights in Aug 2025

4/10 Poor

Maria June, Simpsonville

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Wish I was writing a different review, but we were pretty disappointed with our stay. First, the entrance/elevator are small and it did not feel as grand as the photos so that was a bit underwhelming. Staff was friendly though. Room looked nice but we tried to take a nap because of our jet lag and it was SO noisy. Constant banging/knocking noise above us and we were put right beside the cleaning supply closet so constant door slamming on top of that. I did not nap. Food was also disappointing. We had lunch in the restaurant/lounge and my food was lukewarm and then we went back for dinner (wanted to eat in the actual restaurant, but for some reason it never seemed open?) and I ordered the fish and it was awful. I couldn't eat it and ordered another meal and they charged me for both! We did eat breakfast in the restaurant on our last day and the french toast was dry. Definitely not 5 star worthy food imo. The worst part of our stay though was on one of our last nights the knocking was so bad we couldn't sleep. We were able to sleep in a different room that night temporarily which was still a bit noisy but not as bad. Our room on our last night was much better so I wish I had asked to switch on our first day. Will definitely stay elsewhere next time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay was Excellent.

Our stay at the Rubens was an excellent. The service was outstanding and caring. The reception staff and concierge were knowledgeable and kind. The doorman, Jan, was always smiling and very pleasant. I can’t say enough good things about Rubens. I recommend it highly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leon

Stayed 1 night in Aug 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re wanting to explore Buckingham Palace area, it’s in great location and there’s plenty of restaurants not far for any craving you have the hotel itself is super nice. The food there is great the people there are great. We had the best time.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! Amazing Reception!
Stayed 1 night in Aug 2025

10/10 Excellent

Habib, ELY

Stayed 3 nights in Jul 2025

10/10 Excellent

American

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Stanley, Clinton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant classic hotel on excellent location. Exceptional staff
Stayed 2 nights in Aug 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, unique beautiful furnishings, great service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Demi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly and lovely staff!! Close to the sites
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra, Naples

Travelled with group
Perfect location for walking to many London’s sights and local restaurants.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rubens is an excellent high quality hotel, the rooms are clean and a high standard, the location is perfect for the underground and also walking distance to many major shops and attractions. I would highly recommend for a perfect trip to London
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was everything we hope it would be. Perfect location, super friendly staff who all go above and beyond to help you, such comfy beds. Definitely recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t love the location. Far from a lot of things except the palace. Nice hotel with lovely staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very stylish with fantastic service in every area. We were pleased that we could get a King bed. Many places only offered queen.
Stayed 5 nights in Jul 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
The staff at this hotel were amazing and the location was great. Although
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Amenities
The staff were amazing. Welcoming, friendly, with nothing being too much trouble.
Stayed 1 night in Jul 2025

10/10 Excellent

TW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025