"Style, class and comfort are interwoven into ever fabric of the hotel's structure. Absolutely great hotel. " More
City center retreat
At this London City Centre hotel, you'll be well placed to visit Apollo Victoria Theatre and Victoria Palace Theatre, both within a 5-minute walk. Buckingham Palace and St. James Park are also within half a mile (1 km).
Renovated in 2018
This smoke-free hotel features 2 restaurants and 4 bars/lounges. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, express check-in, and express check-out are also offered.
Free Internet, satellite TV
The 161 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. TVs come with satellite channels, and other amenities include premium bedding and free bottled water.
19 Oct. 2019 by Paula
Dear Anonymous, Thank you for taking the time to leave us a 5 out of 5 review. I am delighted that you had such a wonderful stay with us here at The Rubens at The Palace. I hope we have the opportunity to welcome you back in the near future. Warm regards, Paula Orton Front Office Manager
29 Apr. 2019 by Paula
Dear Anonymous, Thank you for leaving us a 5 out of 5 review following your recent stay. I am delighted that you had a wonderful time with us and I hope to welcome you back to The Rubens soon. Warm regards Paula Orton Front Office Manager
25 Oct. 2018 by Malcolm
Dear Tom, Thank you so much for your fantastic rating, and feedback. I am delighted you enjoyed your visit. I hope that we will have the chance to welcome you back again very soon! Warm regards, Malcolm Hendry General Manager
17 Sep. 2018 by Paula Orton
Dear Anonymous, Thank you for leaving us a 5 out of 5 review. I am thrilled that you enjoyed your time with us. I hope we will have the chance to welcome you back soon. Warm regards Paula Orton Assistant Front Office Manager
20 Aug. 2018 by Paula Orton
Dear Steve&Gail, Thank you for taking the time to leave us such a wonderful review and for giving us 5 out of 5. I am delighted to hear that you had an amazing stay with us and that you especially enjoyed the service you received from all of our staff. I will be sure to pass this along to all of our team and they will be happy to hear how much you enjoyed their service and their friendliness. I do hope we will have the opportunity to welcome you back to The Rubens in the near future. Warm regards Paula Orton Assistant Front Office Manager
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury The Rubens At The Palace. Parking is available for a fee. A complete renovation of The Rubens At The Palace was completed in May 2018. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Rubens At The Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy English breakfast daily from 7 AM to 10 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.