Skip to main content
Beginning of main content
 London •1 Room
 London • 1 Room
Book online or call 1-855-857-9091 Phone Number

The Rubens at the Palace

5-star property
39 Buckingham Palace Road, London, England 1-855-887-0424
4.0 out of 5
Very good!
See all 7 travelocity Reviews

"I was brought to the feeling of being Royal. The staff went above & beyond with their hospitality & kindness. The history if the hotel is quite intere ... " More

By a verified traveller on Sun 10 Apr 2022

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

5-star luxury hotel near Buckingham Palace

City center retreat

Within a 10-minute walk of this London City Centre hotel, you'll find Buckingham Palace and Green Park. Hyde Park and Westminster Abbey are also within 2 miles (3 km).

Dining options, 4 bars/lounges

This luxury hotel features 2 restaurants and 4 bars/lounges. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A computer station, dry cleaning, and luggage storage are also on offer.

Room, 1 Double Bed (Cosy 4ft 6 bed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $339* Per night/room 26 May - 27 May

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed (Royal Mews View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Royal Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Rubens at the Palace ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Rubens at the Palace

Everyone (5) Couples (2)
2 out of 5
Good location but moldy and damp air caused illness and made it hard to breathe whenever inside the halls/room. Couldn’t open windows as they are sealed shut. Concierge wouldn’t allow people to use the elevator the first day due to “too much energy being used” so we had to take the stairs every time. At checkout, they credited the city tax but then put it right back on the bill as soon as we left.

Posted by on 12 Oct. 2022

Was this review helpful to you?
Comment from Hotel Management

19 Oct. 2022 by Malcolm Hendry, General Manager

Thank you for your review, I am truly sorry to read your feedback, and I will personally investigate each point with my team. Please do contact me on malcolmrb@rchmail.com if I can assist to you regarding your feedback or any invoice queries. My best regards, Malcolm Hendry, General Manager.

1 out of 5

Posted by on 7 Oct. 2022

Was this review helpful to you?
5 out of 5

Posted by , from Los Angeles on 11 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

25 Jul. 2023 by Malcolm Hendry, Managing Director

Thank you very much for your rating. Warm regards, Malcolm Hendry, Managing Director.

5 out of 5

Posted by on 28 Mar. 2023

Was this review helpful to you?
Comment from Hotel Management

17 Apr. 2023 by Malcolm Hendry, Managing Director

Thank you for your rating! I am so pleased you enjoyed your stay with us! We hope to welcome you back again soon. Kind regards, Malcolm Hendry, Managing Director.

5 out of 5
I was brought to the feeling of being Royal. The staff went above & beyond with their hospitality & kindness. The history if the hotel is quite interesting. The location was very close to Buckingham Palace & the Underground train, that getting around was very convenient.

Posted by on 10 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

11 Apr. 2022 by Malcolm Hendry, General Manager

Thank you for sharing your feedback with us, Mark. I am thrilled my team went above and beyond with their hospitality and kindness. We hope to welcome you back again to the Rubens at the Palace. Warm regards, Malcolm Hendry, General Manager.

5 out of 5

Posted by on 10 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

19 Oct. 2019 by Paula

Dear Anonymous, Thank you for taking the time to leave us a 5 out of 5 review. I am delighted that you had such a wonderful stay with us here at The Rubens at The Palace. I hope we have the opportunity to welcome you back in the near future. Warm regards, Paula Orton Front Office Manager

5 out of 5

Posted by on 27 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Apr. 2019 by Paula

Dear Anonymous, Thank you for leaving us a 5 out of 5 review following your recent stay. I am delighted that you had a wonderful time with us and I hope to welcome you back to The Rubens soon. Warm regards Paula Orton Front Office Manager

About the The Rubens at the Palace

Location 39 Buckingham Palace Road, London, England SW1W 0PS

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 1911
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: London Victoria Station (0.4 km / 0.2 mi)
  • Metro station: Victoria Underground Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.

The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.

The Leopard Bar - This Champagne bar serves light fare only. Open daily.

The New York Bar - This cocktail bar serves light fare only. Open daily.

Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 500 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Online Penalty Collection
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rubens Palace
  • Rubens Palace Hotel
  • Rubens Palace Hotel London
  • Rubens Palace London
  • Rubens At The Palace London
  • The Rubens At The Palace Hotel London
  • The Rubens At The Palace London, England
  • The Rubens At The Palace Hotel
  • The Rubens At The Palace London
  • The Rubens At The Palace Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/London-Hotels-The-Rubens-at-the-Palace.h528337-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-The-Rubens-at-the-Palace.h528337-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/London-Hotels-The-Rubens-at-the-Palace.h528337-p2.Hotel-Reviews?rm1=a2&

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.