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The Rubens at the Palace

Property class: 5 and above
5-star luxury hotel near Buckingham Palace

Choose dates to view prices

Photo gallery for The Rubens at the Palace

Daily English breakfast (GBP 45 per person)
Creator video
Exterior
Classic Double Room
Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Victoria Palace Theatre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

9.4 out of 10
Exceptional
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Royal Themed)

Double Room (Royal Themed)

Double Room (Royal Themed)

8.4 out of 10
Very good
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(9 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(24 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (96) Master)

Suite (96) Master)

Suite (96) Master)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy)

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the area

London

City center retreat .Within a 15-minute walk of this London City Centre hotel, you'll find Buckingham Palace and Hyde Park. Big Ben and Trafalgar Square are also within 2 miles (3 km).

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • Buckingham Palace - 4 min walk - 0.4 km
  • Green Park - 5 min walk - 0.4 km
  • Victoria Station Travel Information Centre - 6 min walk - 0.5 km
  • Hyde Park - 12 min walk - 1.1 km

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Flight Club - ‬2 min walk
  • ‪Greenwood - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Black Sheep Coffee - ‬3 min walk
  • ‪Shake Shack Victoria Nova - ‬2 min walk

About this property

The Rubens at the Palace

5-star luxury hotel near Buckingham Palace
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 1911
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CMP62944

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

How close is The Rubens at the Palace to the airport?

The Rubens at the Palace is 11 mi (52-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Rubens at the Palace?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on Apr 19, 2026 start from CA $344, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Rubens at the Palace have an airport shuttle?

Airport shuttle services are not available at The Rubens at the Palace.

Does The Rubens at the Palace offer free breakfast?

Free breakfast isn’t provided at The Rubens at the Palace, but English breakfast is offered for a fee of GBP 45 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Rubens at the Palace?

No, there is no casino at this hotel.

What time is check-in at The Rubens at the Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Rubens at the Palace?

Free parking is not available at this hotel. Valet parking is available for GBP 70 per night.

Does The Rubens at the Palace have a pool?

The Rubens at the Palace does not have a pool.

Does The Rubens at the Palace have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine, brunch, and light fare.

Does The Rubens at the Palace have a spa?

There are no spa services available at this hotel.

How close is The Rubens at the Palace to downtown London?

The Rubens at the Palace is 0.9 mi away from London.

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1013 reviews
Rating 8 - Good. 165 out of 1013 reviews
Rating 6 - Okay. 77 out of 1013 reviews
Rating 4 - Poor. 27 out of 1013 reviews
Rating 2 - Terrible. 11 out of 1013 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

HILAL

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The service of the hotel staff is excellent. Polite and respectful people. However, we were surprised that the facilities in the room are very old. It is true that the style of the room is vintage, but it looks very old. In addition, the curtains almost fell off when we wanted to lift them. And the last thing: the shower is very simple. There is only a single water pipe from the ceiling and that's it. And this impairs the use of the shower.
Stayed 4 nights in Dec 2025

8/10 Good

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is one of the best hotels I’ve ever stayed in, and I say that despite the fact that it has psychologically scared me for the rest of my life. Have you ever wanted to watch yourself use the bathroom from about ten different angels? I have not. But after staying here, I can genuinely say I’ve seen things I will never forget. EVERY wall (and even parts of the ceiling) in the bathroom are mirrored. I had to take a shower staring at the floor, I was too scared to make eye contact with the dozens of me’s around the room. It was genuinely off putting. I’ve started to have nightmares about myself, watching myself, doing awful things. Looking forward to go back. Lovely staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found the room rather small but very good location.
Stayed 5 nights in Nov 2025

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Disliked: Amenities
No gym
Stayed 3 nights in Jan 2026

10/10 Excellent

Carolyn

Stayed 4 nights in Dec 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities
Helpfulness of staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and service. We loved our stay here
Stayed 1 night in Dec 2025

8/10 Good

Ceri

Liked: Cleanliness, staff & service, amenities
Room was lovely doormen could not do enough for you only issue I had was there was a service charge on nearly everything which was quite annoying breakfast was 1st class
Stayed 3 nights in Dec 2025

10/10 Excellent

Quentin

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely British style hotel very good location
Stayed 1 night in Dec 2025

10/10 Excellent

Damian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and team
Stayed 7 nights in Dec 2025

10/10 Excellent

Sheela

Liked: Cleanliness, staff & service, amenities
Thank you so much! Alisha, when we checked in, what incredible service! Robert on the doors, an absolute beaut of a gentleman! Thank you! Simone in the bar, you made the evening for us, impeccable service and attentiveness! Thank you! Finally, Sourya, you made my 40th birthday evening amazing, brilliant choice of songs! You sing beautifully! Thank you allllll!!
Stayed 1 night in Dec 2025

10/10 Excellent

A

Stayed 1 night in Dec 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities
The hotel was stunning, the staff were friendly and helpful - will definitely stay here again, was not somewhere I had considered before but as we needed to be near Victoria it was perfect and it turned out to be a lovely stay. The curry room is also a meal you should experience.
Stayed 1 night in Dec 2025

10/10 Excellent

anne

Liked: Cleanliness
Stayed 1 night in Dec 2025

2/10 Terrible

Gursharn

Stayed 4 nights in Dec 2025

10/10 Excellent

DAVID

Stayed 2 nights in Dec 2025

10/10 Excellent

Christian, petal

Stayed 2 nights in Dec 2025

6/10 Okay

Kay

Very small despite a double upgrade. Show lacked on floor. Regularly No WiFi
Stayed 8 nights in Dec 2025

6/10 Okay

Andrew

Stayed 2 nights in Dec 2025

8/10 Good

Jeffrey

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 5 nights in Dec 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness
Fantastic stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my 3rd time at The Rubens. The staff at this hotel were amazing! They go above and beyond to make your stay enjoyable and comfortable. The Ruben has a great restaurant and bar. The location is close to everything including Victoria station and Buckingham Palace. It will always be my choice when I’m visiting London! It’s the best!
Stayed 3 nights in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025