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The Rubens at the Palace

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Exterior
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Exterior
Premium bedding, down comforters, in-room safe, individually decorated
Daily English breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Victoria Palace Theatre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior King

A spacious hotel room with a large bed, a desk, a chair, a television, and a chandelier.

Superior King

9.2 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (Royal Themed)

Double Room (Royal Themed)

Double Room (Royal Themed)

8.0 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(9 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(24 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (96) Master)

Suite (96) Master)

Suite (96) Master)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed)

Room, 1 King Bed (Royal Themed)

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Single Room

Executive Single Room | Property amenity

Executive Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room (2) Cosy)

Double Room (2) Cosy)

Double Room (2) Cosy)

9.2 out of 10
Wonderful
(7 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

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About the area

London

City center retreat .Within a 15-minute walk of this London City Centre hotel, you'll find Buckingham Palace and Hyde Park. Big Ben and Trafalgar Square are also within 2 miles (3 km).

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • St. James Park - 4 min walk - 0.4 km
  • Buckingham Palace - 4 min walk - 0.4 km
  • Green Park - 5 min walk - 0.4 km
  • Victoria Station Travel Information Centre - 6 min walk - 0.5 km

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Flight Club - ‬2 min walk
  • ‪Greenwood - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Black Sheep Coffee - ‬3 min walk

About this property

The Rubens at the Palace

5-star luxury hotel near Buckingham Palace
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 1911
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CMP62944

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace

Rubens Palace Hotel

Rubens Palace Hotel London

Rubens Palace London

Rubens At The Palace London

The Rubens At The Palace Hotel London

The Rubens At The Palace London, England

The Rubens At The Palace Hotel

The Rubens At The Palace London

The Rubens At The Palace Hotel London

Frequently asked questions

How close is The Rubens at the Palace to the airport?

The Rubens at the Palace is 11 mi (52-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Rubens at the Palace have an airport shuttle?

Airport shuttle services are not available at The Rubens at the Palace.

Does The Rubens at the Palace offer free breakfast?

Free breakfast isn’t provided at The Rubens at the Palace, but English breakfast is offered for a fee of GBP 45 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Rubens at the Palace?

No, there is no casino at this hotel.

What time is check-in at The Rubens at the Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Rubens at the Palace?

Free parking is not available at this hotel. Valet parking is available for GBP 70 per night.

Does The Rubens at the Palace have a pool?

The Rubens at the Palace does not have a pool.

Does The Rubens at the Palace have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine, brunch, and light fare.

Does The Rubens at the Palace have a spa?

There are no spa services available at this hotel.

How close is The Rubens at the Palace to downtown London?

The Rubens at the Palace is 0.9 mi away from London.

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1007 reviews
Rating 8 - Good. 157 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Red Carnation properties are always lovely and unique. Rubens is in a fantastic location, easy walk to so many central sights and areas. The staff is warm and welcoming and spring into helpfulness as soon as you appear. Raining? I had an umbrella handed to me before I left. Had a very early flight and had assistance from the moment I went to the lobby.
Stayed 2 nights in Feb 2026

8/10 Good

Tia

Stayed 2 nights in Feb 2026

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lovely reception team and bar staff also the breakfast and service was amazing.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with perfect location
Stayed 2 nights in Feb 2026

10/10 Excellent

Dr Abraham

Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Stayed 1 night in Feb 2026

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities
Yes room was spotlessly clean and the staff were so welcoming, friendly and professional
Stayed 3 nights in Feb 2026

10/10 Excellent

Mrs. Gillian

Liked: Amenities
Great room great time
Stayed 1 night in Feb 2026

10/10 Excellent

Jerry

Wonderful experience
Stayed 4 nights in Feb 2026

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at Rubens at the Palace on numerous occasions, all the staff are friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

Lumi

Stayed 5 nights in Nov 2025

8/10 Good

Gabriela

Stayed 1 night in Feb 2026

8/10 Good

Jhon

Liked: Cleanliness, amenities, property conditions & facilities
Small room
Stayed 1 night in Feb 2026

10/10 Excellent

Marcus

Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic - they made us feel so welcome and as it was my husband’s birthday weekend all of the staff no matter where we went wished him a happy birthday! The location was great and we walked everywhere - no need to get the tube. We will definitely be back next time we’re in London
Stayed 1 night in Jan 2026

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities
Excellent stay, real luxury! The pillows and bed was that comfy I nearly stayed an extra night! Great location and the staff couldn't do enough! Black margarita was 👌
Stayed 1 night in Feb 2026

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities
The staff were by and large amazing, only snag I had was on my first morning wake up call their was no coffee, and on my second morning asked for a morning call and coffee and got neither. The English grill was very good especially the duck ragu.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
One of the best hotels I’ve stayed in. The staff was amazing and the house keeping was impeccable.
Stayed 14 nights in Jan 2026

10/10 Excellent

Charles

Stayed 1 night in Feb 2026

10/10 Excellent

Yevgeniy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was the way we expected
Stayed 4 nights in Jan 2026

8/10 Good

Jake

Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Jiner

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Jul 2024

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 9 nights in Dec 2025