London City Centre stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of The British Museum and Big Ben. London Eye and Buckingham Palace are also within 2 miles (3 km).
What's nearby
The British Museum - 15 min walk - 1.3 km
Big Ben - 16 min walk - 1.4 km
London Eye - 17 min walk - 1.5 km
Buckingham Palace - 19 min walk - 1.6 km
Hyde Park - 4 min drive - 2.1 km
Getting around
Piccadilly Circus Underground Station - 3 min walk
Charing Cross Station - 8 min walk
London City Airport (LCY) - 38 min drive
Restaurants
Shake Shack - 1 min walk
McDonald's - 1 min walk
Japan Centre - 1 min walk
Panton Yokocho - 1 min walk
W London - 1 min walk
About this property
Thistle London Piccadilly
4-star Victorian hotel near The British Museum
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at Thistle London Piccadilly.
This Victorian London hotel is smoke free.
1 building
82 guestrooms or units
7 levels
Built in 1887
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Elevator
No smoking on site
Dining venue
Thistle London Piccadilly offers 82 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 48-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
24-hour gym
Accessibility
3 steps to reach entrance
Elevator (54 inch wide door)
Smooth flooring in public areas
Thin carpet in public areas
Room amenities
Entertainment
48-inch smart TV with digital channels
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
Late-night room service
More
Air conditioning (climate-controlled)
Desk
Electrical adapters
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately GBP 15 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
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Thistle London Piccadilly Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location of the hotel is 10/10. Very central! Breakfast is ok, good. The rooms were also good, but the bathroom can be made better. The only let down in this hotel was during the check in, the staff who received us was not very friendly and not accommodating and kept insisting that they did not have our booking in the system (as we have booked via 3rd party). We arrived and checked in at around 9PM, ended at around 2AM after so much calling and coordinating etc, they have found our booking in the end!!! Hopefully, their staff/system has a way to improve such issue to avoid inconvenience to the guests in the future. The other staff (the next shift) were nicer and helped us a bit more. Aside from that, the hotel room and location was excellent.
Verified traveller
Stayed 9 nights in Dec 2024
8/10 Good
John
Feb 6, 2025
John
Stayed 2 nights in Feb 2025
10/10 Excellent
alastair
Feb 4, 2025
alastair
Stayed 1 night in Jan 2025
2/10 Terrible
John
Feb 4, 2025
John
Stayed 2 nights in Jun 2024
6/10 Okay
Richard
Feb 3, 2025
Liked: Cleanliness, staff & service
Great location
Great reception team but they had issues with the security doors all weekend.
Room was ok but aircon made it to hot or cold.
Think they only have one cleaner as no one had made up our room by 4pm.
Breakfast is very limited but fresh.
Extremely helpful! Big shout out to the night manager who responded to our needs and subsequently we gained an upgrade for the night🙂 And thank you Medi for the hospitality during breakfast, which was spot on!
We stayed one night as we were in town to see a concert. after checking in we were out for the evening. On our return we discovered our bathroom toilet was blocked and would not flush. All staff had left. We had no toilet facilities all night. We complained in the morning and the hotel staff seemed to think that as they sent maintenance up to the room at 9am that was acceptable. We checked out at 9.15. It was not acceptable! I will be complain(no to HO.
Couldn’t ask for better location. Walking distance to almost everything.
Anthony
Stayed 3 nights in Jan 2025
10/10 Excellent
Jackie
Jan 27, 2025
Jackie
Stayed 1 night in Jan 2025
10/10 Excellent
S
Jan 26, 2025
S
Stayed 1 night in Jan 2025
6/10 Okay
Richard, Henderson
Business traveller
Jan 26, 2025
Disliked: Property conditions & facilities
Maybe OK for an old hotel and location, but for the cost falls short.
Richard
Stayed 1 night in Jan 2025
8/10 Good
Verified traveller
Jan 25, 2025
Liked: Staff & service
Excellent location, friendly staffs
Stay was good, total nights. But theres something very important that the housekeeping team should be educated.
1. On our arrival day, we asked for water n pillow. The housekeeper came, knocked once n opened the door immediately when i was changing
2. On 3rd day, we left the room at 7am with make up room signage n return at 330pm but the room wasnt make up. Hence, we replaced it with DND signage as we were jetlagged n trying to snooze. The housekeeper came at 430pm knocking at the door. I meam its like, theres a reason for DND signage!
3. Table , side tables are covered with layer of dust.
Verified traveller
Stayed 5 nights in Jan 2025
10/10 Excellent
Toni
Travelled with family
Jan 24, 2025
Lovely stay
The hotel is very central to what we wanted to do in London. The staff are great, Medina on breakfast was lovely and friendly, having a chat about our plans. The room was comfortable. Would definitely stay here again.