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Best Western Plus Carriage Inn

3.5 star property
3.5-star eco-certified hotel near Sherman Oaks Castle Park

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Photo gallery for Best Western Plus Carriage Inn

Exterior
Reception
Reception
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411
  • Sherman Oaks Castle Park
    ‪15 min walk‬
  • Sherman Oaks Galleria
    ‪1 min drive‬
  • Universal Studios Hollywood
    ‪10 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About the area

Van Nuys

Near the airport.Within 2 miles (3 km) of this Van Nuys hotel, you'll find Sherman Oaks Castle Park and Sherman Oaks Galleria. Van Nuys Sherman Oaks War Memorial Park and Iceland Ice Skating Rink are also within 3 miles (5 km).

What's nearby

  • Sherman Oaks Castle Park - 15 min walk - 1.3 km
  • Sherman Oaks Galleria - 1 min drive - 2.3 km
  • Skirball Cultural Center - 4 min drive - 6.3 km
  • Universal Studios Hollywood - 10 min drive - 14.4 km
  • University of California, Los Angeles - 10 min drive - 14.8 km

Getting around

  • Van Nuys Station - 7 min drive
  • North Hollywood Station - 19 min drive
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪MacLeod Ale Brewing Co - ‬3 min drive
  • ‪Panda Express - ‬2 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Zankou Chicken - ‬16 min walk

About this property

Best Western Plus Carriage Inn

3.5-star eco-certified hotel near Sherman Oaks Castle Park
Best Western Plus Carriage Inn offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Carriage Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Van Nuys hotel is smoke free.

  • 178 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Best Western Plus Carriage Inn offers 178 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Van Nuys hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 849 out of 1424 reviews
Rating 8 - Good. 314 out of 1424 reviews
Rating 6 - Okay. 134 out of 1424 reviews
Rating 4 - Poor. 65 out of 1424 reviews
Rating 2 - Terrible. 62 out of 1424 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wilfred, Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the pre-registration and go straight to the car from the airplane. That was the most convenient experience ever. Thank you very much. I'll do it again.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria, los angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient near freeway. The staff was very friendly. Parking was easy. The room was very clean. The shower has good water pressure.
Stayed 1 night in Mar 2025

6/10 Okay

dror

Travelled with family
Liked: Staff & service, property conditions & facilities
"My stay was generally pleasant, but unfortunately, there was a clog in the shower that wasn’t fixed despite reporting it. This affected my comfort, and I expected a quicker resolution."
Stayed 1 night in Mar 2025

10/10 Excellent

Charissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe space to weather recent storms

Great space; clean, spacious and comfortable. Staff were extremely helpful (especially Favian) from answering questions, to check-in, to replacing things in the room (body wash ran out in the shower), to fixing an accidental parking charge.
Stayed 4 nights in Mar 2025

6/10 Okay

Pamela

Liked: Cleanliness, room comfort

You have to pay for parking if you book a room

We had one car and parking is $13 with out tax I’m not sure if you have to pay for each car.
Stayed 1 night in Feb 2025

10/10 Excellent

Zulema

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Beni

Stayed 1 night in Mar 2025

10/10 Excellent

Topacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Elvera

Stayed 1 night in Nov 2024

6/10 Okay

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Stayed 1 night in Mar 2025

10/10 Excellent

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was cool. $14 per night parking fee means I won’t book more than 2 nights - if I book here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the facility was great; however, the rugs in the rooms need to be shampoo'd. Our white socks were black on the bottom and my grandsons gray sweat pants the knees were black from hin playing on the floor.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in/out process. Staff was super friendly and accommodating.
Stayed 2 nights in Feb 2025

10/10 Excellent

Delmy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice room and clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this best western often. It is always clean and haven’t had a single issue staying here. They offered a free shuttle service to universal studios.
Stayed 2 nights in Feb 2025

4/10 Poor

Zaira

Disliked: Amenities
The non smoking room smelled really bad like someone was smoking there fir a while.
Stayed 1 night in Feb 2025

8/10 Good

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Feb 2025