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Express Inn & Suites

2.5 star property
Inn near Ontario Convention Center in Ontario

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Express Inn & Suites

Photo gallery for Express Inn & Suites

Double or Twin Room, Non Smoking
Outdoor pool
Exterior
Single Room, 1 King Bed, Accessible, Non Smoking | Bathroom
Exterior

Overview of Express Inn & Suites

Reviews
5.2

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
1150 N Grove Avenue, Ontario, CA, 91764
  • Popular LocationOntario Convention Center3 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)5 min drive
  • Popular LocationToyota Arena6 min drive
  • Popular LocationOntario Mills Shopping Mall6 min drive

Room options

Single Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed, Accessible, Non Smoking

Single Room, 1 King Bed, Accessible, Non Smoking

Single Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room, Non Smoking

Double or Twin Room, Non Smoking

Double or Twin Room, Non Smoking

  • Sleeps 5
  • 1 Double Bed

View all photos for Single Room, 1 King Bed, Non Smoking

Single Room, 1 King Bed, Non Smoking

Single Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Baymont by Wyndham Ontario
Pool
Pet-friendly
Parking included
Free WiFi
3.2 out of 5, (915)
The price is CA $128
per night
CA $146 total
includes taxes & fees
15 May - 16 May
Baymont by Wyndham Ontario

About the area

Ontario

Close to airport.Within 3 miles (5 km) of this Ontario inn, you'll find Kindred Hospital Ontario and San Antonio Hospital Foundation. Ontario Convention Center and San Antonio Regional Hospital are also within 3 miles (5 km).
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What's nearby

  • Ontario Convention Center - 3 min drive
  • Toyota Arena - 6 min drive
  • Ontario Mills Shopping Mall - 6 min drive
  • Claremont McKenna College - 8 min drive
  • Victoria Gardens - 9 min drive

Getting around

  • Upland Station - 4 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 6 min drive

Restaurants

  • McDonald's - 7 min walk
  • Golden Corral - 14 min walk
  • El Chilitos Mexican Restaurant - 14 min walk
  • Carl's Jr. - 13 min walk
  • Del Taco - 2 min drive

About this property

Express Inn & Suites

Inn near Ontario Convention Center in Ontario
As a guest of Express Inn & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. Express Inn & Suites also features laundry facilities, dry cleaning/laundry services, and an ATM. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Ontario inn.

  • 58 guestrooms or units
  • 2 levels
  • 3 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
Express Inn & Suites offers 58 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Ontario inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 60 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. Masks are required in public areas for unvaccinated guests.

We should mention

  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Travelodge Hotel Ontario
Travelodge Ontario
Ontario Travel Lodge
Travel Lodge Ontario
Travelodge Wyndham Ontario Hotel
Travelodge Wyndham Ontario
Travelodge Ontario
Travel Lodge Ontario
Ontario Travelodge
Express Inn Suites
Express Inn & Suites Inn
Express Inn & Suites Ontario
Travelodge by Wyndham Ontario
Express Inn & Suites Inn Ontario

Express Inn & Suites Reviews

Reviews

5.2
Rating 10 - Excellent. 118 out of 752 reviews" "
Rating 8 - Good. 123 out of 752 reviews" "
Rating 6 - Okay. 116 out of 752 reviews" "
Rating 4 - Poor. 119 out of 752 reviews" "
Rating 2 - Terrible. 276 out of 752 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, convenient to shopping, safe and easy parking. Friendly service
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Business traveller
Disliked: Property conditions & facilities
The room had cockroaches in the room I was given and no clothing pile to hang clothes on hangers and no bed side tables . Really not what I paid for. Also male at front desk was rude.
Stayed 2 nights in Jan 2024

10/10 Excellent

Pascal

Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
It was an excellent stay. Been staying here for a while. Friendly staff and rooms are very clean.
Stayed 2 nights in Jan 2024

2/10 Terrible

ASHLEY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AS SOON AS WE ARIVED WE SAW ROACHES. WE CALLED AROUND BUT NO ONE HAD AVAILABLE ROOMS. IT WAS SO NOISY YOU CAN HEAR THE FREEWAY. THE STAFF WAS RUDE ALSO.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale place
Stayed 2 nights in Nov 2023

2/10 Terrible

Osvaldo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Express Inn was thoroughly unsatisfactory, marred by an array of issues that underscored the establishment's lack of concern for guest comfort. The owner's evident power trip manifested through arbitrary rules and a dismissive attitude, creating an unwelcoming atmosphere. Adding to the discomfort was the owner's son, who patrolled the premises, contributing to a sense of unease rather than providing any semblance of security. The presence of stains on the bed and the unfortunate discovery of roaches made the room far from the clean and inviting space one expects from a motel. What further soured the experience was the excessively strict no-visitors policy, a measure enforced with an insistence on collecting visitors' IDs for copying. This requirement not only felt invasive but also led to friends opting out of visiting altogether, undermining the purpose of a social stay. Moreover, the owner's practice of personally knocking on doors at 11:00 am to hasten check-out reflected a lack of consideration for guests' privacy and sleep. It appeared as though customer satisfaction took a backseat to the owner's convenience, leaving a lasting impression of a business that prioritizes its rules over the well-being of its patrons. To add insult to injury, the evident inconsistency in rule enforcement and the seemingly arbitrary nature of these rules only compounded the negative experience. Express Inn failed to meet even the basic standards of a comfortable motel.
Stayed 1 night in Nov 2023

2/10 Terrible

Cassandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't stay here
TLDR: not as they've advertised. The front desk, well side window, person's eyes were so heavily bloodshot that I'm not sure they could be the whites of his eyes ever again. He was very adamant about no smoking in rooms or on the property, okay no problem. The family and I head up to the room, turned on the lights and bugs flew at us. No end tables, which is bad if you have to have a breathing machine to sleep. More bugs in the microwave. Did not feel safe in room or neighborhood. We were out of there in under 5 minutes.
Stayed 2 nights in Sep 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway.
We had a great experience. Check in was easy. The motel was very clean. The staff was helpful had tv issues and was resolved immediately.
Stayed 1 night in Nov 2023