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"For it being all inclusive, there were a lot of no’s being said. No we don’t have any more ice at the bar. No we don’t have water at the convenience s ... " More

By a verified traveller on Mon 27 Jun 2022

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Hotel Description

3.5-star beachfront property near Medano Beach

On the beach

With a stay at this Cabo San Lucas property, you'll be within a 5-minute walk of Medano Beach and San Lucas Bay. Marina Cabo San Lucas and Cabo San Lucas Country Club are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach scuba diving, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Suite, Sea View (M)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Super Saver (C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room (Splash Zone B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room (Grande, Splash Zone B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room (C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room (L)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Riu Santa Fe All Inclusive ratings based on 99 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riu Santa Fe All Inclusive

Everyone (25) Couples (23) Family (34)
3 out of 5
For it being all inclusive, there were a lot of no’s being said. No we don’t have any more ice at the bar. No we don’t have water at the convenience store. No there isn’t a quiet place to sit and relax. No we can’t sit your party of 11 at this time even though you waited in line like everyone else for your turn and specifically asked for the protocol prior to make sure we would be seated. No we don’t have elevators in a three-story building. No you can’t sit and enjoy the ocean view on the Rui Palace side’s property but their patrons are welcome to take up our space on the Rui Santa Fe side. Not enough bathroom locations. Nobody reinforcing rules where children can be or dress attire for restaurants. Above all else, the food was stale, sour, and way too salty with little to no vegan options. I will not be going back. I will say, the limited staff worked very hard to keep up, we’re friendly, and helpful for the most part.

Posted by on 27 Jun. 2022

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4 out of 5
We liked the all-inclusive aspect of the property. Did not feel like we had to leave the resort. Everyone was very kind and helpful.

Posted by on 12 Jun. 2022

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5 out of 5
So beautiful clean you don't need to leave me resort. Entertainment was incredible. Food delicious in every restaurant

Posted by , from VANCOUVER on 22 May 2022

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1 out of 5
The property was very clean. The amenities were good not excellent. The biggest complaints that I had about the property was the staff. The check-in staff are horrendous. They don't really care about your business and that you've spent thousands of dollars to stay at their property. When I went to them about my air-conditioning not working, they acted as if I was lieing. Being that they are located in the desert, it's important to have a properly working air conditioner. Also there was a leaking water pipe in my room and at the end of the night there would be a puddle of water by the closet in the morning. House keeping would just clean up the puddle for me everyday without actually fixing the leak. I just simply didn't feel valued and after I complained the first time, I kept getting attitude and dirty looks from the staff. I do not recommend this riu especially if you plan on staying for 10 days straight like what I did.

Posted by on 18 May 2022

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5 out of 5
Excellent staff and service. Food was OK. Good price.

Posted by on 13 May 2022

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3 out of 5
Where do I start… when we arrived, the front desk informed us that our Covid test were included with our stay. Then shortly after, she informed us that’s not the case and that we have to pay for our Covid test. So which is it? It should be noted we called after the booking and they informed us it was included with our stay. So needless to say, we were misinformed twice. Positive note of the stay is that the property is beautiful and well maintained. Most all the employees were very friendly and helpful. If you’re looking for good drinks and food, do not stay here. They don’t have premium liquor and all the restaurants we tried were not good. We left and went downtown to get better food. Oh how can I forget this, after I room was cleaned my friend noticed blood on her sheets. I looked on my sheets and I also had blood on my sheets (two different beds) we called the front desk to inform them and they came up and changed our bedding. Let’s just say that’s disgusting to have someone else’s blood in your bedding!!! Now to the Covid testing, the American Medical Center on site was very unorganized and rude! Just be sure to check your test result date because they were messing up on not only mine but other guests test results dates. Meaning I tested in the 8th but they had my test results on the 9th which was the following day and the day that I flew out. That doesn’t make any sense so just be sure to check the dates. Will I stay at this property again, probably not.

Posted by on 10 May 2022

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4 out of 5
Lots of food choices.many different entertainment events to choose from.drinks were made as asked and offered at all meals.lovly location on a unswimable beach ( huge waves) lots of pools.only complaint is size and comfort of beds but it seems that is a given at most México locations.

Posted by , from EUREKA on 27 Apr. 2022

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5 out of 5
Best Pool Party

Posted by on 25 Apr. 2022

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1 out of 5
This property accepts College Spring Break Groups. The first day/night was a nightmare! Loud and belligerent drunk college kids up all night. A la carte steakhouse restaurant was not special but reservations were not needed. Same food served on buffet. We found a quiet spot and after several communications with the front desk, we were able to move to a quiet building. After that it was fine. Food was not too good. Bars were always busy. Just not like other all-inclusives my family has enjoyed the past years.

Posted by on 15 Mar. 2022

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4 out of 5
This property is so big and spacious that I felt comfortable especially now with Covid-19 and keeping social distance this is the place to go.

Posted by on 26 Feb. 2022

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All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Fitness facilities included
  • Volleyball included
  • Aerobics classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Access to onsite clubs included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Onsite entertainment and activities included
  • Scuba lessons included

Property Features

Riu Santa Fe All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Santa Fe All Inclusive, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 10 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. A children's pool, a health club, and a nightclub are also featured at the family-friendly Riu Santa Fe All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas property.

  • 1190 guestrooms or units
  • 4 levels
  • 11 buildings
  • 6 dining venues
  • 5 bars by the pool
  • 3 swim-up bars
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 7
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Santa Fe All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

La Baja California - This buffet restaurant serves breakfast and dinner.

El Médano - Onsite buffet restaurant. Open daily.

Zashila - This theme restaurant specializes in Asian cuisine. Open daily.

Carusso - This theme restaurant specializes in Italian cuisine. Open daily.

La Misión - Onsite buffet restaurant. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Santa Fe All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • All Inclusive Riu Santa Fe
  • Riu Fe
  • Riu Fe All Inclusive
  • Riu Santa
  • Riu Santa Fe
  • Riu Santa Fe All Inclusive
  • Santa Fe All Inclusive
  • Santa Fe Riu
  • Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
  • Riu Santa Fe Cabo San Lucas
  • Riu Santa Fe Los Cabos
  • Riu Sante Fe
  • Riu Santa Fe All Inclusive Cabo San Lucas
  • Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
  • Riu Santa Fe All Inclusive All-inclusive property
  • Riu ta Fe Inclusive inclusive
  • Riu Santa Fe All Inclusive Cabo San Lucas
  • Riu Santa Fe All Inclusive All-inclusive property
  • Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.