"Excellent Hotel super clean, food is amazing, pools very clean waiters and staff are 5 stars all restaurants inside the hotel are outstanding and the ... " More
On the beach
With a stay at this Cabo San Lucas property, you'll be within a 5-minute walk of Medano Beach and San Lucas Bay. Cabo San Lucas Country Club and Marina Cabo San Lucas are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach scuba diving, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.
Free WiFi, flat-screen TVs
The 1190 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and minibars. Other amenities include free bottled water, ceiling fans, and hair dryers.
22 Jul. 2021 by Online Reputation Manager
Dear Guest, Thank you for taking the time to share with us your feedback about your most recent stay on Travelocity. The security of our guests is our highest priority, and for this reason we are very surprised to read your comment. Please know, not only we do provide the additional security of a gated community and no public access points, but also the 24 hours presence of patrolling security which is best-equipped to protect our guests and the hotel environment. At the same time, we are sorry to hear that you have not remained entirely satisfied with our diverse culinary offering. We usually get very positive feedback from the majority of our guests, and want to apologize for the unpleasant experience you had. We are grateful for your feedback, and we have shared your concerns with the appropriate individuals for a proper follow up. It is our sincerest hope that you will give us a chance to serve you again in the future in one of our hotels for a more memorable experience and restore your trust. With our best wishes we remain, Hotel Riu Santa Fe Online Reputation Manager
5 Jul. 2021 by Online Reputation Manager
Dear guest, Thank you for taking the time to share your impressions with us. It is very delightful you chose us to spend your holidays! However, we are surprised by your comments in regard to our pools, since we pay constant attention to water chemistry and filtration, and check pH throughout the day. In addition, we regret you found our facilities too large and that this inconvenience made your visit a less pleasant one; we kindly invite you to consult our wide selection of hotels in the future in order to better suit your preferences. Please rest assured we will take your opinion in consideration as a valuable contribution to our continuous improvement process. We are looking forward to have another opportunity to host you in order to improve your sensations. Kind regards, Hotel Riu Santa Fe Online Reputation Manager
29 Jun. 2021 by Online Reputation Manager
Dear Guest, Thank you for offering us this review. We truly regret to read that we do not meet your expectations during your stay. Your feedback will be taken into consideration as it is very important to us, please know that our priority is our guests´ comfort and we will do everything to improve every day. We would be very grateful if we could have the opportunity to welcome you back in the future, so that we can provide a better experience. Kind regards, Hotel Riu Santa Fe Online Reputation Manager
25 Jun. 2021 by Online Reputation Manager
Dear Guest, Thank you for choosing the Hotel Riu Santa Fe. We greatly appreciate the time you took to share the details of your visit. As we take pride in our hotel and strive to provide our guests with the highest level of guest service and satisfaction, we are very sorry to learn that we failed to meet your expectations. Please accept or upmost sincere apologies for your unpleasant experience during your stay, and be assured we have shared your feedback with the appropriate departments to ensure the necessary guidelines are in place and follow up the described issues. Please know that regaining your trust and faith in our hotel is very important to us. For this reason, we hope to be able to invite you back as a personal guest for a future stay at our hotel to show that we are able to provide the level of service expected on a consistent basis. Sincerely, Hotel Riu Santa Fe Online Reputation Manager
25 Jun. 2021 by Online Reputation Manager
Dear Guest, Thank you for choosing Hotel Riu Santa Fe. We appreciate your feedback. We are very sorry to read your review and learn that not all your expectations were met during your visit. Please note that the current lack of amenities and the reduction of some of our services is because of our strict anti covid-19 protocols, which has been implemented to safeguard our guests and employees. We also regret to hear that the food and drink quality did not meet your expectations, as we always try to satisfy the taste of our clients with our gastronomic variety. To end on a positive note, we are glad you enjoyed your room´s commodity and our workers welcoming attitude and service. We hope you allow us the chance to host you again soon for a more positive experience. With our best hopes we remain, Hotel Riu Santa Fe Online Reputation Manager
Riu Santa Fe All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Santa Fe All Inclusive, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 10 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. A children's pool, a health club, and a nightclub are also featured at the family-friendly Riu Santa Fe All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Riu Santa Fe All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Baja California - This buffet restaurant serves breakfast and dinner.
El Médano - Onsite buffet restaurant. Open daily.
Zashila - This theme restaurant specializes in Asian cuisine. Open daily.
Carusso - This theme restaurant specializes in Italian cuisine. Open daily.
La Misión - Onsite buffet restaurant. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
