Hotel Riu Santa Fe - All Inclusive

3.5 star property
3.5-star beachfront property near Medano Beach

Choose dates to view prices

Photo gallery for Hotel Riu Santa Fe - All Inclusive

Aerial view
Creator video
10 bars/lounges, 5 swim-up bars, 5 poolside bars
Balcony view
6 restaurants, breakfast, dinner served; Asian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Bahia Cabo san Lucas KM 4.5, Camino Viejo San jose del Cabo, Cabo San Lucas, BCS, 23410
  • Place, Medano Beach
    ‪3 min walk‬
  • Place, Cabo San Lucas Bay
    ‪14 min walk‬
  • Place, Plaza San Lucas
    ‪14 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪38 min drive‬

Room options

Standard Double Room (M)

8.4 out of 10
Very good
(58 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Garden View (L)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (U)

8.0 out of 10
Very good
(541 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

7.4 out of 10
Good
(47 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

7.6 out of 10
Good
(14 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (M)

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Standard Double Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (L)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • 70 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (L)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Suite, Ocean View (C)

7.0 out of 10
Good
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (C)

8.6 out of 10
Excellent
(59 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | C)

8.2 out of 10
Very good
(30 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Riu Party, U)

8.0 out of 10
Very good
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

8.2 out of 10
Very good
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, (L))

  • 29 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, M)

  • 29 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (M)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family (M))

7.0 out of 10
Good
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 3 Queen Beds OR 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Double Room, 2 Bedrooms, Garden View (U)

7.8 out of 10
Good
(11 reviews)
  • 28 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Room (Friends & Family (U))

9.4 out of 10
Exceptional
(13 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Room (Friends & Family (B2C-US))

  • 1 bedroom
  • Sleeps 4
  • 3 Queen Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

Double Room (RIU Party | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Room (Super Saver | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Luxury with View

  • 29 sq m
  • Sleeps 2

Double Room with Side Sea View

  • 28 sq m
  • Sleeps 2

Double Room (Kids Free | C)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family | E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Quadruple Room with Garden View

  • 49 sq m
  • Sleeps 4

Double Room with Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 4

Double Room with Sea View

  • 28 sq m
  • Sleeps 2

Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 2

You may also like

About the area

Cabo San Lucas

On the beach.At this El Medano Ejidal property, you'll be well placed to visit Medano Beach and Cabo San Lucas Bay, both within a 5-minute walk. Also, Islands and Protected Areas of the Gulf of California is within half a mile (1 km) and Plaza San Lucas is within 2 miles (3 km).

What's nearby

  • Medano Beach - 3 min walk - 0.3 km
  • Cabo San Lucas Bay - 14 min walk - 1.2 km
  • Plaza San Lucas - 14 min walk - 1.2 km
  • Blue Medical Net Hospital - 3 min drive - 3.5 km
  • Questro Golf - 3 min drive - 3.5 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 36 min drive

Restaurants

  • ‪Riu Sport Bar - ‬1 min walk
  • ‪La Iguana - ‬5 min walk
  • ‪Promenade - ‬8 min walk
  • ‪Baja California Restaurante - ‬4 min walk
  • ‪Torote Steak House - ‬7 min walk

About this property

Hotel Riu Santa Fe - All Inclusive

3.5-star beachfront property near Medano Beach
Hotel Riu Santa Fe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Santa Fe - All Inclusive, you'll find a full-service spa, a complimentary water park, and 10 outdoor swimming pools. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 5 swim-up bars and 10 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Hotel Riu Santa Fe - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cabo San Lucas property.

  • 1190 guestrooms or units
  • 4 levels
  • 11 buildings
  • 6 dining venues
  • 5 bars by the pool
  • 5 swim-up bars
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Hotel Riu Santa Fe - All Inclusive offers 1190 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 5 poolside bars
  • 5 swim-up bars
  • 6 restaurants
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Santa Fe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Riu Santa Fe
Riu Fe
Riu Fe All Inclusive
Riu Santa
Riu Santa Fe
Riu Santa Fe All Inclusive
Santa Fe All Inclusive
Santa Fe Riu
Hotel Riu Santa Fe Cabo San Lucas, Los Cabos
Riu Santa Fe Cabo San Lucas
Riu Santa Fe Los Cabos
Riu Sante Fe
Riu Santa Fe All Inclusive Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property Cabo San Lucas
Riu Santa Fe All Inclusive All-inclusive property
Riu ta Fe Inclusive inclusive
Riu Santa Fe All Inclusive
Hotel Riu Santa Fe - All Inclusive Cabo San Lucas
Hotel Riu Santa Fe - All Inclusive All-inclusive property

Hotel Riu Santa Fe - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3865 out of 7049 reviews
Rating 8 - Good. 1686 out of 7049 reviews
Rating 6 - Okay. 786 out of 7049 reviews
Rating 4 - Poor. 346 out of 7049 reviews
Rating 2 - Terrible. 366 out of 7049 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Patricia

Travelled with partner
It was okay. Nothing to run out and book again. If I was to book another all inclusive I would do more research. No blanket on the bed, no extra pillows in the room. Had to ask them to restock the mini bar when we were told it would be done every other day. Toilet seat came off. Food was not great. My hamburger was like a hockey puck and when we got our appetizer it was cold at the steakhouse. Really not my go to for my next vacation. The people we met were all very nice. No elevator had to carry suitcases up 2 flights of stairs.
Stayed 7 nights in Jan 2026

10/10 Excellent

MICHAEL, Grosse Pointe Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of room, friendly staff, grounds were very well kept up.
Stayed 6 nights in Jan 2026

2/10 Terrible

hector

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience! Will never go back here again! Facilities are falling apart, sunchairs are torn, people and staff are rude, customer service is horrible! Staff expects tips for everything and if you want to get into the steak restaurant make sure u have at least 500MXN to get a table even if there are clear visible tables available or else you will be waiting for hours!
Stayed 6 nights in Jan 2026

10/10 Excellent

Robert

Stayed 4 nights in Jan 2026

10/10 Excellent

Jeffery Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great staff good service
Stayed 5 nights in Oct 2025

10/10 Excellent

Ignacio

Stayed 5 nights in Nov 2025

10/10 Excellent

Tomasa

Stayed 6 nights in Nov 2025

10/10 Excellent

Aasia

Stayed 3 nights in Oct 2025

10/10 Excellent

Robert G. Moore

Stayed 7 nights in Oct 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wife and I had a great time. We will consider Riu again in the future.
Stayed 7 nights in Oct 2025

4/10 Poor

Adriana

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
I had a few bad experiences in my stay 1. The day we got there there was a drunk man doing his necessities with his shorts down behind the dirty/wet towel bin where every one could see him being exposed when returning wet towels, this happened in front of my 4 year old and the employees did nothing very inappropriate for kids and everyone around. This was not okay at all specially employees seeing this type of behavior and doing nothing about it. 2. My room was not cleaned twice even when I had the cleaning sign on door. 3. I slipped and fell because the floor was really wet by one of the bars and hurt my leg till this day I’m still in pain. There was no wet sign and I got no one’s help to pick me up and no doctor on site to look at my foot. 4. There was a lots of small ants all over my bed. I had insect bites rash all over my body. 5. Drunk people were fighting on one of the back pools facing the ocean side saying offensive words and confronting each other trying to fight each other in front of all the guest and kids and once again the employees did nothing. I just experienced several of disappointments during my stay. I was Planing on going back for new years with a very large group of people not sure if I would recommend this place to be honest or stay here in the future. I was pretty disappointed.
Stayed 6 nights in Oct 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything the resort had to offer. Staff were amazing.
Stayed 5 nights in Oct 2025

8/10 Good

Madhuri

It was Good
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesus Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Everything very good, thank you
Stayed 3 nights in Nov 2025

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean resort, nice and helpful staff. Pool had lots of bugs however. And we didn't care for the very loud RIU Party pool going late into the night (4th floor Tower, right next to that pool. It did have awesome ocean views)
Stayed 8 nights in Oct 2025

6/10 Okay

Gabriella

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not too crowded
Stayed 6 nights in Oct 2025

2/10 Terrible

Robert Donald, Lake Cowichan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No bellboy offered on arrival or departure. Room was across from the rear entrance to the other Riu. Constant running of the AC units created a constant din. The toilet water ran every day despite informing staff. The safe would not work when we got there. We had to wait 4 hours to get it fixed The internet was weak and erratic and off more times than on. The pop from the machines at the bars was watered down too much. Bugs and eggs in the pepper shakers. The food was always cold at the buffet and the bins were often empty even at the 1st serving. The steaks at the a la carte restaurant were substandard, inedible and cold for both of us. We left the restaurant very disappointed. We have been going to the Riu chain 30 times since 2000 but are now looking to go to another chain (Barcelo). We both feel like we wasted 2 weeks of our life and over $5000. This hotel has ruined our faith in the Riu name and we will not go to another one ever! Robert and Kate Bliss
Stayed 14 nights in Oct 2025

10/10 Excellent

Jerry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was phenomenal Staff curtious n helpful Rooms immaculate
Stayed 6 nights in Oct 2025

4/10 Poor

Ektaben Bhupendrabhai

Stayed 4 nights in Oct 2025

2/10 Terrible

Amelia, Sherman Oaks

Disliked: Amenities
After a long day of traveling and checking in, the hotel staff informed me that if I wanted my luggage to be taken to my room, I would’ve had to wait for over an hour to receive them. I did not want to wait that long and decided to take it with me, not knowing that the room Was on the fourth floor and the hotel did not have an elevator. I had to carry my luggage up four floors and that was not a good experience. The food on all the restaurants was horrible, the buffet had the same food everyday and all days it was not good food. Safe to say that I won’t be recommending and going back to this hotel.
Stayed 4 nights in Oct 2025

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were pleasantly suprised by the quality of this stay and thought it was great value
Stayed 6 nights in Oct 2025

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Oct 2025

10/10 Excellent

Ian J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very spacious, modern, and well maintained. Importantly, the beds were comfortable We always observed the grounds crew cleaning up fallen palm leaves, mowing the grass, and scrubbing the walkways into the villas. The staff and servers at the restaurants and the buffets could not have been more accommodating. There was so much variety of foods that you would have to be a very picky eater not to find something to eat. The hotel is expansive with many different pool areas, so it never felt crowded. Someone was always coming around the pool area with a drink cart. We enjoyed the nightly entertainment. They have a good-sized water park that kids and young adults would surely enjoy.
Stayed 6 nights in Oct 2025

10/10 Excellent

Veronica

Stayed 3 nights in Oct 2025

8/10 Good

Melissa

Stayed 6 nights in Oct 2025