Hyatt Place Louisville East

3.0 star property
Louisville hotel in Jeffersontown area

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Photo gallery for Hyatt Place Louisville East

Restaurant
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Bar (on property)
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

View in a map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Place, Oxmoor Center
    ‪5 min drive‬
  • Place, Mall St. Matthews
    ‪6 min drive‬
  • Place, E.P. Tom Sawyer State Park
    ‪7 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(87 reviews)
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 2 miles (3 km) of Hurstborne Shopping Center and Hurstbourne Corners Shopping Center. Hunnington Place Shopping Center and Oxmoor Center are also within 3 miles (5 km).

What's nearby

  • Oxmoor Center - 5 min drive - 3.5 km
  • Mall St. Matthews - 6 min drive - 4.9 km
  • Baptist Hospital Louisville - 7 min drive - 7.6 km
  • E.P. Tom Sawyer State Park - 7 min drive - 6.5 km
  • Louisville Mega Cavern - 13 min drive - 15.8 km

Getting around

  • Louisville Intl. Airport (SDF) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Panera Bread - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Hyatt Place Louisville East

Louisville hotel in Jeffersontown area
Hyatt Place Louisville East offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 1170 square feet (109 square meters) and includes conference space. The business-friendly Hyatt Place Louisville East also features concierge services, laundry facilities, and a convenience store. Parking is available for a fee.

This Louisville hotel is smoke free.

  • 121 guestrooms or units
  • 1170 sq ft of conference space
  • 109 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 12 and close September 22.
  • Up to 4 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1011 reviews
Rating 8 - Good. 249 out of 1011 reviews
Rating 6 - Okay. 136 out of 1011 reviews
Rating 4 - Poor. 60 out of 1011 reviews
Rating 2 - Terrible. 42 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Chase

Travelled with family and small children
Disliked: Amenities
Mediocre hotel. We booked a king room with a bath tub and got put in a queen with just a shower… hotel staff said they really couldn’t do anything for me since I booked through a third party.
Stayed 1 night in Jul 2025

8/10 Good

Nathan, Marysville

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

graham

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Emad

Liked: Cleanliness
Staff friendliness's
Stayed 2 nights in Jul 2025

8/10 Good

Claudette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Monica

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Honestly, the property is outdated and is in need of some up to date esthetics. When asked to be moved to a different floor, because we were on the floor with what appeared to be a traveling sports team of adolescents, the room we were moved to had a crack on the toilet seat and you had to lift the toilet seat to close the door, because it wouldn't close with just simply closing the door. I will say that the staff was pleasant and when requested to initially move to another room, the customer service presented was excellent. Other than some up to date esthetics, the hotel will really be a nice place to stay in the area with several options to dine at.
Stayed 1 night in Jul 2025

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean property
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that when I asked for a plunger it was brought to me to plunge the toilet right away. What I did not like was paying as much as I paid to have the tiniest bathroom that you cannot do a full circle in, no exhaust fan, the air couldn’t keep up so it was hot almost the entire stay and that the door frames at the elevators are falling apart. It’s gross.
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Julianne

Stayed 1 night in Jul 2025

2/10 Terrible

Jamie

Travelled with family and small children
Rude and 10$ a day parking not that nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Jul 2025

8/10 Good

Donald, Douglasville

Liked: Cleanliness, staff & service
The pool was out of order but everything else was ok. Breakfast wasn't great but edible.
Stayed 3 nights in Jun 2025

10/10 Excellent

holly

Stayed 3 nights in Jun 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with friendly staff. Close to several restaurants and stores.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, welcoming, convenient! Breakfast had many options.
Stayed 1 night in Jun 2025

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice welcoming place, we stayed on our way to and from our destination. Pool was great, staff was friendly! Breakfast has lots of options for the whole family!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfy. Breakfast was a good plus , with a variety to choose from.
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lavonte

Stayed 2 nights in Jun 2025

6/10 Okay

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Unique was the update bathroom where they installed elongated toilets and notched the door to get it to close.
Stayed 1 night in Jun 2025

10/10 Excellent

Cherie

Stayed 1 night in Jun 2025

8/10 Good

Michelle

Stayed 1 night in Jun 2025

4/10 Poor

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Liked: Staff & service, amenities, property conditions & facilities
The toilet ran it needs some repair and the charge for parking is ridiculous ! I don’t understand why there is a charge for that. Other than that everything else was great.
Stayed 2 nights in Jun 2025