Brookstreet

4.5 star property
4.5-star luxury hotel in Kanata

Choose dates to view prices

Photo gallery for Brookstreet

Property entrance
Property preview
Terrace/patio
Indoor pool, seasonal outdoor pool
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar

Explore the area

View in a map
525 Legget Drive, Ottawa, ON, K2K 2W2
  • Place, Kanata Centrum Shopping Centre
    ‪7 min drive‬
  • Place, Canadian Tire Centre
    ‪8 min drive‬
  • Place, Tanger Outlets
    ‪9 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪27 min drive‬

Room options

Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(39 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, Golf View

9.6 out of 10
Exceptional
(10 reviews)
  • 44 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

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About the area

Ottawa

Kanata stay.Your stay at this Kanata hotel places you within 6 miles (10 km) of Canadian Tire Centre and Kanata Centrum Shopping Centre. Bell Sensplex and Andrew Haydon Park are also within 6 miles (10 km).

What's nearby

  • Kanata Centrum Shopping Centre - 7 min drive - 5.1 km
  • Canadian Tire Centre - 8 min drive - 9.1 km
  • Bell Sensplex - 8 min drive - 8.7 km
  • Tanger Outlets - 9 min drive - 9.1 km
  • Algonquin College - 14 min drive - 15.8 km

Getting around

  • Ottawa Fallowfield Station - 19 min drive
  • Ottawa International Airport (YOW) - 29 min drive

Restaurants

  • ‪Starbucks - ‬17 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪The Barley Mow - ‬8 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Shawarma House - ‬2 min drive

About this property

Brookstreet

4.5-star luxury hotel in Kanata
Brookstreet offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 27986 square feet (2600 square meters) and includes conference space. A seasonal outdoor pool, a health club, and a hot tub are also featured at the luxury Brookstreet. Parking is available for a fee.

This 4.5-star Ottawa hotel is smoke free.

  • 1 building
  • 276 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 27986 sq ft of conference space
  • 2600 sq m of conference space
  • Built in 2003
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Brookstreet offers 276 accommodations with minibars and safes. Beds feature premium bedding. 37-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (CAD 15.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 24.95 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:30 AM to 1:00 PM on weekends; CAD 18 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Piano
  • Pickleball
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch HDTV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 18 to 25 per person
  • Self parking fee: CAD 15.95 per night (in/out privileges)
  • Valet parking fee: CAD 24.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Reviews

Brookstreet Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 679 out of 1014 reviews
Rating 8 - Good. 205 out of 1014 reviews
Rating 6 - Okay. 73 out of 1014 reviews
Rating 4 - Poor. 30 out of 1014 reviews
Rating 2 - Terrible. 27 out of 1014 reviews

Reviews

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ITS SO WORTH IT!

Best hotel I’ve ever been to!
Stayed 1 night in Jul 2025

6/10 Okay

Judy

Travelled with group
Liked: Cleanliness

Likes and dislikes

The hotel is lovely as was our room. Our view was not worth mentioning. The service we called for was prompt and courteous. Due to sloppy housekeeping I found the body lotion receptacle affixed to the wall empty. There were too few hand towels and washcloths and only 1 tiny bar of soap. When I pulled back the top sheet to get into bed a used piece of Kleenex fell out.
Stayed 1 night in Jul 2025

4/10 Poor

Vanessa

Liked: Cleanliness
For an apparently high-star hotel it was pretty ho-hum. Everything was old and rundown. There was a literal hole in the bed where a series of springs were broken. The window was broken and there were no toiletries or robes in the room.
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness
As much as we liked the idea of staying at the Brookstreet, the actual experience was disappointing. The room was less than clean—most notably, the shower clearly hadn’t been properly cleaned, with unpleasant signs of the last guest (gross). The underground garage dripped calcium carbonate onto my BMW M car, and while the front desk offered a sympathetic “White Lotus” moment (words of sympathy without much care), that was the extent of their concern—no follow. The hotel feels tired and under-maintained. What was once a prestige property seems to be running on the memory of its reputation, with little reinvestment to justify the premium pricing. I wanted to have a more positive experience, but unfortunately they only earned two stars from me—I gave them three out of sympathy. We even filled out their guest survey. Crickets. Zero follow-up. That says a lot. Oh, and we paid $35 for two scoops of ice cream—vanilla and chocolate. The vanilla arrived completely melted, and the chocolate turned out to be banana. No attention to detail, no care. Sadly, I cannot recommend Brookstreet based on this visit
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean-Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

4/10 Poor

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great..room was amazing and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025

6/10 Okay

Sabrina

Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always love our time at Brookstreet Our room was a balcony King room on the 5th floor and it was lovely.
Stayed 1 night in Jun 2025

8/10 Good

iftikhar

Stayed 2 nights in Jun 2025

6/10 Okay

Quinten

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice - hotel is nice. Staff if compare the hospitality to a motel 6. Not very accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 2 nights in Jul 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness
Great place to stay for business
Stayed 3 nights in Jun 2025

8/10 Good

Alain

Stayed 1 night in Jun 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay as far away as you can. Lipstick on a pig. The staff is terrible. I called and went to the desk 6 times because a wedding party was slamming doors and running down the hall until 4:30 in the morning and they did absolutely nothing about it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Max

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Nice view

The hotel is located in a quiet neighborhood. The front desk was busy upon arrival. The view from the room was great. Our neighbours had a baby that cry for hours, and could be hear in our room.
Stayed 1 night in Jul 2025

10/10 Excellent

gerald

Travelled with partner
Liked: Amenities, property conditions & facilities
Very upscale except handel for shower stall is on wrong side
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
I never experienced the amenities,spa,pools,etc. The dining was great. I really appreciated the number of gluten free options.
Stayed 3 nights in Jun 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, beautiful place, beside a golf course. The room was a decent size , beautiful bathroom and great amenities. I highly recommend this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Keshala

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 7 nights in Jun 2025

6/10 Okay

Caileen

Stayed 1 night in Jun 2025