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The Business Inn

2.5 star property
Hotel near Byward Market Square in Ottawa

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Photo gallery for The Business Inn

Mini Suite, 1 Queen Bed
Billiards
Front of property
Reception
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Parking available

Explore the area

View in a map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(230 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.2 out of 10
Wonderful
(134 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(670 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(125 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(154 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(136 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About the area

Ottawa

City center stay.Within a 15-minute walk of this Centretown hotel, you'll find Rideau Canal and National Arts Centre. Byward Market Square and Parliament Hill are also within 3 miles (5 km).

What's nearby

  • Elgin Street - 1 min walk - 0.0 km
  • Rideau Canal - 5 min walk - 0.5 km
  • National Arts Centre - 8 min walk - 0.7 km
  • University of Ottawa - 8 min walk - 0.7 km
  • Parliament Hill - 15 min walk - 1.3 km

Getting around

  • Ottawa Station - 5 min drive
  • UOttawa Station - 10 min walk
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Lieutenant's Pump - ‬3 min walk
  • ‪Elgin Street Diner - ‬4 min walk
  • ‪Bridgehead - ‬1 min walk
  • ‪Colonnade Pizza - ‬4 min walk

About this property

The Business Inn

Hotel near Byward Market Square in Ottawa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly The Business Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 1 building
  • 158 guestrooms or units
  • 12 levels
  • Built in 1968
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 25 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Business Inn

Business Inn Ottawa

Inn Business

Business Hotel Ottawa

The Business Hotel Ottawa

The Business Inn Hotel

The Business Inn Ottawa

The Business Inn Hotel Ottawa

Frequently asked questions

How close is The Business Inn to the airport?

The Business Inn is 9.4 mi (18-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at The Business Inn?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at The Business Inn on Jun 21, 2026 start from CA $146, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Business Inn have an airport shuttle?

Airport shuttle services are not available at The Business Inn.

Does The Business Inn offer free breakfast?

The Business Inn offers free continental breakfast every day from 7 AM to 10 AM.

Is there a casino at The Business Inn?

No, there is no casino at this hotel, but Casino du Lac Leamy (9-min drive) and Rideau Carleton Raceway (18-min drive) are nearby.

What time is check-in at The Business Inn?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at The Business Inn?

Free parking is not available at this hotel. Self parking is available for CAD 25 per night.

Does The Business Inn have a pool?

The Business Inn does not have a pool.

Does The Business Inn have a restaurant?

The Business Inn is home to MacLaren's on Elgin, which features light fare.

Does The Business Inn have a spa?

There are no spa services available at this hotel.

How close is The Business Inn to downtown Ottawa?

The Business Inn is 0.6 mi away from Ottawa.

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 6011 out of 8214 reviews
Rating 8 - Good. 1756 out of 8214 reviews
Rating 6 - Okay. 292 out of 8214 reviews
Rating 4 - Poor. 59 out of 8214 reviews
Rating 2 - Terrible. 96 out of 8214 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Josephine Njoki

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious, the fact that it had a kitchen and a computer in the room made my stay very easy. I loved it
Stayed 1 night in Feb 2026

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities
Staff was friendly. Ample parking. Had a good time👍
Stayed 1 night in Jan 2026

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Une grande chambre, hôtel bien localisé à Ottawa.
Stayed 1 night in Feb 2026

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very helpful and nice. Short distance walk to all Rideau Canal and Government buildings.
Stayed 1 night in Feb 2026

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fantastic when we checked. The guy I was dealing with was extremely helpful. It St. Valentines evening and we couldn't have had a nicer room.
Stayed 1 night in Feb 2026

10/10 Excellent

Teresa, Richmond Hill

Liked: Cleanliness, amenities, property conditions & facilities
Always a nice stay. Love the breakfast. I’ll be back
Stayed 2 nights in Feb 2026

10/10 Excellent

Ediri

Liked: Cleanliness, amenities, property conditions & facilities
Room was neat and smells fresh and nice not stale or stuffy. The staff were excellent, especially Peter, he delivered an excellent customer service.
Stayed 1 night in Feb 2026

10/10 Excellent

Ramandeep

Liked: Cleanliness, amenities, property conditions & facilities
Very well maintained, clean and staff was friendly
Stayed 1 night in Feb 2026

10/10 Excellent

CORINNE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, excellent breakfast, excellent location. Great value for the price. Would stay again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Alain

Stayed 1 night in Feb 2026

10/10 Excellent

sara

Stayed 2 nights in Feb 2026

10/10 Excellent

Joel, Stouffville

Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean extra large room in a great location and the most amazing hotel staff I have ever dealt with. Would definitely stay here again.
Stayed 1 night in Feb 2026

8/10 Good

Jeffrey

Stayed 2 nights in Feb 2026

10/10 Excellent

Magnus. Johnston

Stayed 1 night in Feb 2026

10/10 Excellent

Achila

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly, helpful and courteous.The hotel is central located. The free breakfast is a plus and out of this world. Laundry room opens 24/7 with free detergent & fabric softener. We enjoyed our stay there , the 2 nights went fast. I’ll definitely recommend this hotel to my friends and family. I’ll stay here again when I come back to Ottawa.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jordan

Stayed 2 nights in Feb 2026

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the great amenities; the extra large TV, the computer, and printer; great breakfast options; the sleep sound maker, whirlpool tub, only negative would be the small elevator
Stayed 1 night in Feb 2026

10/10 Excellent

Tarra

Stayed 1 night in Feb 2026

4/10 Poor

Omar

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bad points: Carpet is old. Pillows are too high. AC is noisy, corridor is noisy, I spend lond time to check in woth dirty entrance. Breakfast restaurant is small and untidy. Elevators is slow and not enough for number of residents. Good points: Rooms area is not bad. Furniture is old but solid. They have everything you need ( microwave, stove, boiler, small coffee machine, sink, iron, safe, computer and printer and television) It seems that system on the computer is outdated or employees are not trained on it. I felt I live in the 90’s. The Architecture who designed the hotel lobby deserve to evacuate his license. Without the great location, and that level of service they would have been out of service. Long story short: location of a great hotel and service and finish level of motel.
Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room size was perfect for a family of five and the breakfast was delicious and had a variety of options.
Stayed 2 nights in Feb 2026

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, but I had a few issues that prevented it from being a great stay. PROS: friendly front desk staff; great location; large, comfortable room/apartment; I was upgraded to a one bedroom although I booked only a studio; large bathroom; clean and tidy; breakfast looked great - I’m just not a breakfast person, so only had coffee CONS: dated decor; loud heater in bedroom; pillows were on the too-large/too firm side; no evident instructions on how to use things - I arrived just in time to watch the third period of the women’s Olympic hockey game and messed around with both TVs and remotes for the entire period, while trying to watch the game on my phone, only to realize the hotel doesn't even offer regular cable service. I finally signed into my own TSN account on the TV, only to have the connection come in and out for the entirety of the OT period. I had been SO pumped to sit and watch this game in my room, only to be disappointed. There was no time during an exciting game to be calling the front desk for support. Simple TV/remote instructions would’ve been useful, as would a strong connection; Final CON was the outlet in the washroom. The blow dryer blew the fuse after 5 minutes and I couldn’t get it back on no matter how much I pushed the reset button. I had to bring everything into the bedroom to finish getting ready. These are not major issues, but were super annoying in the moment.
Stayed 1 night in Feb 2026

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Feb 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2026