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The Westin Ottawa

4.0 star property
4-star hotel near Rideau Canal, connected to a rail/subway station

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Photo gallery for The Westin Ottawa

Meeting facility
Exterior
2 restaurants, breakfast served
Premium bedding, down comforters, pillowtop beds, in-room safe
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Rogers Centre Ottawa
    ‪1 min walk‬
  • Place, University of Ottawa
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(97 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(71 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Premium Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, City View

Junior Suite, 1 King Bed with Sofa bed, City View | Living area

Junior Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • City view

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About the area

Ottawa

Downtown Ottawa stay.A stay at this Downtown Ottawa hotel places you steps from Rogers Centre Ottawa and within a 5-minute walk of Rideau Canal. University of Ottawa and Byward Market Square are also within half a mile (1 km).

What's nearby

  • Rideau Canal - 1 min walk - 0.0 km
  • Rogers Centre Ottawa - 1 min walk - 0.0 km
  • Byward Market Square - 5 min walk - 0.5 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪JOEY Rideau - ‬2 min walk
  • ‪Purdys Chocolatier - ‬4 min walk
  • ‪Dining Hall - ‬6 min walk
  • ‪The Highlander Pub - ‬5 min walk

About this property

The Westin Ottawa

4-star hotel near Rideau Canal, connected to a rail/subway station
As a guest of The Westin Ottawa, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Ottawa. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 492 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Meeting rooms
  • 473612 sq ft of conference space
  • 44000 sq m of conference space
  • Built in 1984
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Westin Ottawa offers 492 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (CAD 33 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 62 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1013 reviews
Rating 8 - Good. 193 out of 1013 reviews
Rating 6 - Okay. 78 out of 1013 reviews
Rating 4 - Poor. 29 out of 1013 reviews
Rating 2 - Terrible. 32 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Melvyn

Stayed 1 night in Oct 2025

2/10 Terrible

Sharifa

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled terrible. I had to book another hotel.
Stayed 1 night in Oct 2025

8/10 Good

Dingding

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Great location with plenty of parking. The room was clean, except for some unpleasant smell. That’s the only thing we didn’t like. Otherwise, the beds are so comfortable and shower water pressure is great.
Stayed 1 night in Oct 2025

4/10 Poor

Da

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Oct 2025

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not applicable
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. First rate valet service. Incredible restaurant in the hotel. Best location. Attached to the Rideau Centre so you have unlimited shopping options. Next to the market so incredible dining options. Amazing staff. Not sure why you would stay anywhere other than the Westin Ottawa.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ammar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great time with my family. Stayed for 3 nights and everything was great from breakfast to spacious rooms . Neat and clean and best thing was u have a mall in the building. Highly recommend.
Stayed 3 nights in Oct 2025

8/10 Good

Hong joo, toronto

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located right around the corner of Parliament. Always clean and professional. Views of Parliament and the area from rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area just around corner of hotel was deplorable. Druggies and Beggers sleeping on sidewalk and stinking the area up in General. Streets filled with trash.
Stayed 2 nights in Oct 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

jason joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Chian Yin

Travelled with family
Disliked: Property conditions & facilities
Hotel is old and rundown. Front desk staffs are polite and efficient. Staff at Daly restaurant is very attentive. Comforter is very heavy and worn, when asked if they have something less substantial, housekeeping threw two worn out blankets on the bedside.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

annabelle

Liked: Amenities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jean-Luc

Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Glen

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at The Westin. Great staff, nice amenities, connected to the mall with a number of nice stores, dining options and gym. Nice view from the room and a number of touristy sites within the proximity of the hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Bin Bin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, and the staff were extremely friendly. We had a pleasant stay and would definitely come back again!
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Sep 2025

6/10 Okay

Darren, Vancouver

Travelled with family
Liked: Cleanliness, staff & service
Run down hotel property showing its age. Needs updating. Fire alarm going off at 4am did not help make our stay better.
Stayed 1 night in Sep 2025