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DoubleTree by Hilton Ottawa Downtown

4.0 star property
4-star hotel near Byward Market Square

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Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property)
Hypo-allergenic bedding, down comforters, in-room safe, desk
Fitness facility
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Place, University of Ottawa
    ‪2 min walk‬
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

Standard King Room

  • Sleeps 4

Superior King Room

  • Sleeps 4

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Double Beds

  • Sleeps 4

Executive 1 King Bed, 431Ft, 40M, Up To 4 People, Pullout Sofa, Enhanced Room Amenities

  • Sleeps 4

View all photos for 1Kg Mobility/ Hearing Acess Ri Shwr Studio

Hypo-allergenic bedding, down comforters, in-room safe, desk

1Kg Mobility/ Hearing Acess Ri Shwr Studio

  • Sleeps 4

View all photos for 1 King Bed Junior Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed Junior Suite

  • Sleeps 4

View all photos for 1 King Bed With Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed With Sofabed

  • Sleeps 4

View all photos for Standard King Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard King Room

  • Sleeps 4

View all photos for Superior King Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior King Room

  • Sleeps 4

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About the area

Ottawa

Downtown Ottawa stay.At this Downtown Ottawa hotel, you'll be well placed to visit University of Ottawa and Rideau Canal, both within a 5-minute walk. Also, Byward Market Square is within half a mile (1 km) and Parliament Hill is within 3 miles (5 km).

What's nearby

  • Rideau Centre - 1 min walk - 0.1 km
  • University of Ottawa - 2 min walk - 0.2 km
  • Rideau Canal - 3 min walk - 0.3 km
  • Byward Market Square - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 5 min walk - 0.5 km

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Dining Hall - ‬2 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Poulet Rouge - ‬2 min walk
  • ‪Shanghai 360 - ‬3 min walk
  • ‪Bridgehead - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

4-star hotel near Byward Market Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1744 square feet (162 square meters) and includes conference space. An indoor pool, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Ottawa Downtown. The hotel can provide concierge services and wedding services. You'll have access to the indoor pool at a partner property.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1744 sq ft of conference space
  • 162 sq m of conference space
  • Built in 1988
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Ottawa Downtown offers 283 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

The onsite parking lot is managed by a third party.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

How close is DoubleTree by Hilton Ottawa Downtown to the airport?

DoubleTree by Hilton Ottawa Downtown is 9.7 mi (16-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Ottawa Downtown?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Ottawa Downtown on May 31, 2026 start from CA $229, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Ottawa Downtown have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Ottawa Downtown.

Does DoubleTree by Hilton Ottawa Downtown offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Ottawa Downtown, but buffet breakfast is offered for a fee of CAD 28 for adults and CAD 14 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton Ottawa Downtown?

No, there is no casino at this hotel, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (19-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Ottawa Downtown?

Free parking is not available at this hotel.

Does DoubleTree by Hilton Ottawa Downtown have a pool?

DoubleTree by Hilton Ottawa Downtown features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does DoubleTree by Hilton Ottawa Downtown have a restaurant?

DoubleTree by Hilton Ottawa Downtown is home to The Albion Rooms, which features international cuisine and brunch.

Does DoubleTree by Hilton Ottawa Downtown have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Ottawa Downtown to downtown Ottawa?

DoubleTree by Hilton Ottawa Downtown is 0.6 mi away from Ottawa.

DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1211 out of 2199 reviews
Rating 8 - Good. 584 out of 2199 reviews
Rating 6 - Okay. 216 out of 2199 reviews
Rating 4 - Poor. 94 out of 2199 reviews
Rating 2 - Terrible. 94 out of 2199 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities
Good staff and good cookies
Stayed 1 night in Feb 2026

10/10 Excellent

khalia

Stayed 4 nights in Feb 2026

6/10 Okay

Rebecca, Unionville

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Too loud
Stayed 1 night in Feb 2026

6/10 Okay

Rebecca, Unionville

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lots of people walked by and were loud when I was trying to sleep.
Stayed 1 night in Feb 2026

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, welcome cookies, friendly and accommodating staff. Great restaurant
Stayed 3 nights in Feb 2026

10/10 Excellent

Gayathri

Stayed 1 night in Feb 2026

10/10 Excellent

Wesly

Stayed 3 nights in Jan 2026

10/10 Excellent

Daniela

Stayed 3 nights in Feb 2026

6/10 Okay

Luc

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Parking was difficult… The hotel staff sent us in the Indigo parking that was full. We ended up parking at the Rideau Centre!
Stayed 1 night in Feb 2026

4/10 Poor

Kathleen

The room was unreasonable small for 2 people, the parking was a nightmare, the fridge in the room didn’t work and after 2 days all of our food spoiled. I don’t think we will stay here again. The worst was the parking
Stayed 3 nights in Feb 2026

4/10 Poor

Jessica

Check in was at 3pm. I arrived at 430pm and my room still wasn’t ready. I was told because there was a late check out. Keep in mind, check out is at 12pm. It was very disappointing as we had to wait for our room to be ready. Also, would have been nice to know that the hotel was under renovations prior to booking. Besides that, room was clean.
Stayed 1 night in Feb 2026

6/10 Okay

Joseph

Travelled with family
There were only reading lights on one side of the bed so I could read but my wife couldn’t.
Stayed 3 nights in Feb 2026

10/10 Excellent

Debbie

Room was spacious an clean
Stayed 1 night in Feb 2026

6/10 Okay

Tammy

Travelled with partner
Hot tub is replaced by a “deck”.Instead of being fixed or replaced on a cold frigid winter day like yesterday and today it would have been so nice to be able to go in the hot tub. The buffet breakfast at $28 person is garbage consisting of powdered scrambled eggs and soggy sausage. The room itself was ok. For a similar cost I would consider staying at the Westin or Marriott instead next time.
Stayed 1 night in Feb 2026

10/10 Excellent

Farida

Stayed 1 night in Jan 2026

10/10 Excellent

Faranak

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Feb 2026

10/10 Excellent

Yvette

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Desk staff super friendly, warm cookie nice touch.
Stayed 1 night in Feb 2026

8/10 Good

Nathaniel

Business traveller
Liked: Cleanliness, amenities
Found a few hairs in bed but not a huge deal. Construction in lobby was not fun. And no complimentary coffee !!
Stayed 2 nights in Feb 2026

10/10 Excellent

Karin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, comfortable and conveniently located. Staff were so friendly!
Stayed 2 nights in Jan 2026

6/10 Okay

Erin

Liked: Cleanliness, amenities
Room was clean and comfortable, the elevator to the parking was not working. The key to my room didn't work and I had to carry my luggage up and down three times until my room was changed.
Stayed 2 nights in Jan 2026

2/10 Terrible

Brianna

Disliked: Cleanliness, amenities, property conditions & facilities
No where to park for bigger vehicles, no hot water, you can hear the neighbours. Dirty underwear in the closet on the floor. Room 443 maybe check before the put another guest in there. Told front desk but no one picked them up.
Stayed 2 nights in Jan 2026

2/10 Terrible

Matthew

Dirty
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
all good!
Stayed 3 nights in Jan 2026

4/10 Poor

Rikki

Stayed 2 nights in Jan 2026