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Hampton Inn & Suites Ottawa West

Property class: 2.5
Ottawa hotel in Nepean area

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Ottawa West

Free daily buffet breakfast
Reception
Exterior
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Bathroom
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Place, Walter Baker Sports Centre
    ‪6 min drive‬
  • Place, Canadian Tire Centre
    ‪12 min drive‬
  • Place, Parliament Hill
    ‪20 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(87 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(58 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King With Sofabed/Microwave/Fridge

Bathroom

1 King With Sofabed/Microwave/Fridge

  • Sleeps 4

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

2 Queen Room Fridge And Microwave

  • Sleeps 4

1 King Microwv/Fridge/Wet Bar Studio Suite Ns

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

View all photos for King Room With Microwave And Fridge

In-room safe, desk, free WiFi, bed sheets

King Room With Microwave And Fridge

  • Sleeps 2

Double Queen Room

  • Sleeps 2

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About the area

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 3 miles (5 km) of Walter Baker Sports Centre and Chapman Mills Marketplace. Rideau Canal and Nepean Sportsplex are also within 6 miles (10 km).

What's nearby

  • Walter Baker Sports Centre - 6 min drive - 2.6 km
  • Canadian Tire Centre - 12 min drive - 22.9 km
  • Carleton University - 17 min drive - 25.1 km
  • Parliament Hill - 20 min drive - 28.0 km
  • Casino du Lac Leamy - 26 min drive - 31.6 km

Getting around

  • Ottawa Fallowfield Station - 6 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬8 min walk
  • ‪Wendy's - ‬5 min drive
  • ‪Greenfield's Pub - ‬4 min drive

About this property

Hampton Inn & Suites Ottawa West

Ottawa hotel in Nepean area
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

  • 102 guestrooms or units
  • Built in 2021
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Nepean
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,122 reviews
The price is CA $144
CA $172 total
includes taxes & fees
Apr 26 - Apr 27
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1013 reviews
Rating 8 - Good. 215 out of 1013 reviews
Rating 6 - Okay. 58 out of 1013 reviews
Rating 4 - Poor. 25 out of 1013 reviews
Rating 2 - Terrible. 27 out of 1013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. Early check in and well designed rooms with great soundproofing.
Stayed 1 night in Jan 2026

8/10 Good

Brittany

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did their jobs well. Our room was quiet even though we were the first room nearest the elevator. Also, my daughter and family were coming a day later. I asked the front desk if they could put them on the same floor as us and they did better and put them in the room next to us. The pool area was very clean but the pool water wasn’t warm enough. Young children were shivering in the pool and lips turning blue. Also breakfast food wasn't warm enough. Instead of separate containers for the eggs, meat & potatoes it was all in one serving container. If it had been in three separate containers, the lids wouldn’t have been off as long and the food would’ve stayed warmer. On a plus side the breakfast staff were very helpful and accommodating. Overall, we will definitely stay there again when in Ottawa.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mohamed

Stayed 1 night in Dec 2025

10/10 Excellent

Brittany, Stirling

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One of the nicest hotels I have ever been to. Very clean and desk employee was very welcoming. Excellent customer service. The pool area was very nice and clean as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and comfortable room. Ample parking. Would book again.
Stayed 1 night in Jan 2026

10/10 Excellent

Philippe

Stayed 1 night in Dec 2025

8/10 Good

Alberto

Liked: Staff & service, property conditions & facilities, room comfort
Coffee was cold even when they got a new pot out. I believe coffee was made too early.
Stayed 1 night in Jan 2026

8/10 Good

Phil

Stayed 1 night in Dec 2025

4/10 Poor

Darquise

Travelled with family
Disliked: Amenities
Terrible breakfast for paying 257$ for 1 night. Cold eggs, uncooked hashbrowns, plastic bacon. Coffee not even close to the food. Shower was not up to par. No Shower mat to step onto to. Flimsy handle, not hot, material shower curtains. No luxury details for 300$ a night.
Stayed 1 night in Dec 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Meghan

Travelled with group
Liked: Cleanliness, amenities
Really clean
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Excellent service especially from staff as main desk
Stayed 1 night in Dec 2025

10/10 Excellent

****sac**

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 2 nights in Dec 2025

8/10 Good

joy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

GABRIEL

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Decent hotel when we are visiting relatives in the area. Staff are kind and pleasant. Beds are comfortable and the room is clean. The air-con/heat is a little loud - it does not bother me because I wear ear plugs to sleep anyway. Toiletries provided are okay, but the smell is a bit too strong for my subjective taste.
Stayed 2 nights in Dec 2025

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, was quiet when I was there, staff were great
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was spotless. The room very comfortably. Ryan checked us in and was very friendly. Excellent breakfast as well.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly & the room was sparkling.
Stayed 1 night in Dec 2025

10/10 Excellent

Devon

Stayed 1 night in Dec 2025

8/10 Good

Heather Ann

Travelled with partner
Liked: Amenities
Breakfast food was all cold so not very edible. Everything else was good.
Stayed 1 night in Dec 2025

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean, new , friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2025