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Hampton Inn & Suites Ottawa West

2.5 star property
Ottawa hotel in Nepean area

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Photo gallery for Hampton Inn & Suites Ottawa West

Free daily buffet breakfast
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Bathroom
Indoor pool
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Place, Walter Baker Sports Centre
    ‪6 min drive‬
  • Place, Canadian Tire Centre
    ‪12 min drive‬
  • Place, Casino du Lac Leamy
    ‪26 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(81 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(29 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(54 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.0 out of 10
Very good
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Bathroom

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Two Queen Mobile/Hearing Accessible with Tub Non-Smoking

  • Sleeps 4

2 Queen Room Fridge And Microwave

  • Sleeps 4

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

View all photos for King Room With Microwave And Fridge

In-room safe, desk, free WiFi, bed sheets

King Room With Microwave And Fridge

  • Sleeps 2

Double Queen Room

  • Sleeps 2

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Exterior

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Nepean
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,119 reviews
The price is CA $134
CA $161 total
includes taxes & fees
Jan 18 - Jan 19
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

About the area

Ottawa

Nepean stay.Your stay at this Nepean hotel places you within 3 miles (5 km) of Walter Baker Sports Centre and Chapman Mills Marketplace. Rideau Canal and Nepean Sportsplex are also within 6 miles (10 km).

What's nearby

  • Walter Baker Sports Centre - 6 min drive - 2.6 km
  • Rideau Canal - 9 min drive - 14.2 km
  • Canadian Tire Centre - 12 min drive - 22.9 km
  • Parliament Hill - 20 min drive - 28.0 km
  • Casino du Lac Leamy - 26 min drive - 31.6 km

Getting around

  • Ottawa Fallowfield Station - 6 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬8 min walk
  • ‪Greenfield's Pub - ‬4 min drive
  • ‪Five Guys - ‬5 min drive
  • ‪Broadway Bar & Grill - ‬5 min drive

About this property

Hampton Inn & Suites Ottawa West

Ottawa hotel in Nepean area
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

  • 102 guestrooms or units
  • Built in 2021
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,119 reviews
The price is CA $134
CA $161 total
includes taxes & fees
Jan 18 - Jan 19
Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1002 reviews
Rating 8 - Good. 202 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroki

Stayed 1 night in Oct 2025

10/10 Excellent

Jules

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice quiet location
Stayed 2 nights in Oct 2025

10/10 Excellent

Aravind

Stayed 1 night in Oct 2025

8/10 Good

lorne, Nepean

Stayed 2 nights in Aug 2025

6/10 Okay

Tracey, Swift Current

Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 2 nights in Oct 2025

8/10 Good

Jacqueline, Scarborough

Travelled with family
Liked: Amenities
Clean room, friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness
Great staff, clean
Stayed 1 night in Oct 2025

10/10 Excellent

Hisanobu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The gym is small but well equipped, especially the good range of free weights.
Stayed 2 nights in Oct 2025

8/10 Good

Megan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
While the staff was amazing, and the breakfast was fantastic, the room itself
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Soroosh

Liked: Cleanliness
Great place super clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashish

Stayed 5 nights in Sep 2025

10/10 Excellent

Pelagie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room layout was above par , everything about the room was wonderful except the pillows , most hotels have terrible pillows so I can’t knock them on this .
Stayed 1 night in Sep 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and friendly staff. The breakfast was sub-par, everything was cold or room temperature except for the fresh waffles you are able to make yourself.
Stayed 1 night in Sep 2025

6/10 Okay

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was COLD--at least could have waffles
Stayed 1 night in Sep 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complimentary upgrade at check-in.
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet. Room is nice and clean.You can rest well. And good ammenities. Staff are friendly. Sir conditnoing is good. Price is reasonable. Honours Senior Citizen discount which is great.
Stayed 4 nights in Sep 2025

8/10 Good

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. The room was clean, the staff were kind and the breakfast was great!
Stayed 2 nights in Sep 2025

4/10 Poor

Eric

Travelled with family and small children
Disliked: Staff & service, amenities
I requested for the room service but they didn't clean the room or change towel. The shower gel was finish and I ask for the replacement but it never came. Other than that it was okay
Stayed 3 nights in Sep 2025

8/10 Good

Lauren

Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!
Stayed 1 night in Sep 2025

10/10 Excellent

Sui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff friendly.
Stayed 1 night in Sep 2025