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Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

3.5 star property
3.5-star hotel near Library and Archives Canada

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Photo gallery for Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Exterior
Point of interest
Property amenity
Lobby sitting area
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
402 Queen St, Ottawa, ON, K1R5A7
  • Place, Parliament Hill
    ‪13 min walk‬
  • Place, Rideau Canal
    ‪13 min walk‬
  • Place, Byward Market Square
    ‪20 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(54 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Ottawa

City center stay.At this Downtown Ottawa hotel, you'll be steps from Library and Archives Canada and within a 15-minute walk of Parliament Hill. Rideau Canal and Byward Market Square are also within 2 miles (3 km).

What's nearby

  • Library and Archives Canada - 3 min walk - 0.3 km
  • Canadian War Museum - 10 min walk - 0.9 km
  • Parliament Hill - 13 min walk - 1.1 km
  • Rideau Canal - 13 min walk - 1.2 km
  • Byward Market Square - 20 min walk - 1.7 km

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 12 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬5 min walk
  • ‪Spin Kitchen & Bar - ‬5 min walk
  • ‪Occo Kitchen - ‬1 min walk

About this property

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

3.5-star hotel near Library and Archives Canada
There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a business center and 2 meeting rooms. The business-friendly Holiday Inn Ottawa Dwtn - Parliament Hill by IHG also features a fitness center, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 177 guestrooms or units
  • 11 levels
  • Built in 1983
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
Holiday Inn Ottawa Dwtn - Parliament Hill by IHG offers 177 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 52-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 52-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 9.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 30 per day
  • Pet fee: CAD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

This property requires the presence of the owner of the credit card used for the reservation at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Radisson
Ottawa Radisson Parliament Hill
Radisson Ottawa
Radisson Ottawa Parliament
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Radisson Parliament Hill Hotel
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Ottawa Dwtn Parliament Hill

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 996 reviews
Rating 8 - Good. 356 out of 996 reviews
Rating 6 - Okay. 100 out of 996 reviews
Rating 4 - Poor. 58 out of 996 reviews
Rating 2 - Terrible. 45 out of 996 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher, Vancouver

Liked: Cleanliness
Very good staff, nice walk to parliament and Bytown
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin, Stratford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, clean property, good, if a bit small, rooms. Reasonable price for the location. Great choice for a Downtown Ottawa stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Firoozeh

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaqueline

Stayed 2 nights in Aug 2025

6/10 Okay

Sean

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioner was so loud I couldn't sleep. Every morning at 5am the staff would roll out the garbage and the noise was so loud it would shake the building. I stayed for 3 nights and maybe slept 6 hours.
Stayed 3 nights in Sep 2025

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are within walking distance of many attractions.
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Stayed 4 nights in Sep 2025

10/10 Excellent

Martin

Stayed 2 nights in Aug 2025

6/10 Okay

Valerie

Liked: Staff & service, amenities, property conditions & facilities
Room was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Stephanie

Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Abuduaini

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. Ok r room w
Stayed 2 nights in Aug 2025

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for Parliament Hill
Stayed 3 nights in Aug 2025

10/10 Excellent

Max

Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness, amenities
The property was ok. A bit too far from center for someone with limited mobility but all in all a good hotel. Breakfast is very slow as they dont have enough staff on at a Sunday
Stayed 2 nights in Aug 2025

6/10 Okay

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was to load and room was very small. Pictures were not accurate to reality of hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Ambikaiselvan

Travelled with family
Disliked: Cleanliness, amenities
I was not informed prior to my arrival that refugees were living in the units. This was a disappointment for me, as I booked expecting to stay in a regular hotel environment. Had I known this information in advance, I would not have booked this property. I believe it is important for guests to be made aware of such arrangements before confirming a reservation. I hope you take this feedback seriously and improve transparency for future guests.
Stayed 2 nights in Aug 2025

6/10 Okay

Marika

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Skyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Holiday Inn in Downtown Ottawa was top notch from start to finish. Nicholas at the front desk was amazingly helpful when checking us in and definitely went above and beyond. The room was clean and stocked with all the amenities! The cleaning staff came in and thoroughly cleaned our room while we were out enjoying the city and were so warm and friendly! As was the gentleman who takes care of the elevators. This hotel will be our first pick when we visit Ottawa again. Thank you so much for a wonderful stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Un séjour dans le luxe

Très propre et confortable
Stayed 1 night in Aug 2025