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Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel, Ottawa, current page

Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

3.5-star property

402 Queen St, Ottawa, ON 1-855-887-0424

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4.8 out of 5

Exceptional!

See all 4 Travelocity Reviews

"Excellent staff. Friendly helpful and the hotel is immaculate👏👏👏 " More

By a verified traveller on Thu 02 Jul 2020

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Hotel Description

3.5-star eco-friendly hotel near Library and Archives Canada

City center stay

At this Downtown Ottawa hotel, you'll be steps from Library and Archives Canada and within a 15-minute walk of Parliament Hill. Byward Market Square and Royal Canadian Mint are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a snack bar/deli, and express check-in are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 177 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, coffee/tea makers, and free newspapers are also available.

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

C$109* Per night/room 18 Apr. - 19 Apr.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary

4.8 out of 5 5.0 out of 5.0

Room cleanliness 5.0 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

5 out of 5

Excellent staff. Friendly helpful and the hotel is immaculate👏👏👏

Posted by Brenda, from Petrolia, Ontario. on 2 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by peter

thank you Brenda we do appreciate your comments and your feedback.

4 out of 5

I like the location and the underground parking was good and a reasonable price. Rooms have been updated and modern and clean. No coffee in lobby, however, Tim Hortons was near by. I am very satisfied with my experience

Posted by a verified traveller on 3 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by peter

Thank you so much for commenting on your recent stay with us

5 out of 5

The location was great, clean, with underground parking. It was within walking distance of downtown and Parliament Hill.

Posted by Bill, from New Jersey on 16 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Nicole

Thank you for your comments Bill. I am happy that you found the hotel clean and enjoyed the location. We hope to see you the next time you are in Ottawa.

5 out of 5

Posted by a verified traveller on 31 Aug. 2019

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Comment from Hotel Management

2 Sep. 2019 by peter

thank you for rating your stay with us here at the hotel. We appreciate your comments

About the Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

Location 402 Queen St, Ottawa, ON K1R5A7

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters). A fitness center, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the eco-friendly Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Ottawa hotel is smoke free.

1 building
177 guestrooms or units
11 levels
0 sq ft of conference space
0 sq m of conference space
Built in 1983
Dining venue
Bar or lounge
Deli
Business facilities
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Newspapers in lobby (free)
ATM
Elevator
No smoking on site

Family Friendly Amenities

Family property
Free WiFi
Snack bar/deli
Laundry facilities
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

Airport: Ottawa International Airport (YOW) (13.2 km / 8.2 mi)
Train station: Ottawa, ON (XDS-Ottawa Train Station) (5.9 km / 3.7 mi)
Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel offers 177 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Pillowtop beds
In-room dining (limited hours)
LCD television
Cable channels
Coffee maker
Luxury bedding
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Laptop safe
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:00 AM.

Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for CAD 16.95 per day.
Free cribs (infant beds)!

Pet Policy

Pets: CAD 25.00 per pet, per stay
Only dogs and cats are allowed
Weight limit: 50 lbs
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Policies

This property requires the presence of the owner of the credit card used for the reservation at check-in.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Cashless transactions are available
Masks are compulsory at the property
Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between CAD 7 and CAD 20 per person (approximately)
Self parking fee: CAD 30 per day (in/out privileges)
Pet fee: CAD 25.00 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: CAD 16.95 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

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Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel