"The title of this hotel is misleading. It is not the same thing as the Embassy Suites, owned by Hilton. Did not realize when I booked! Overall we ... " More

By a verified traveller on Sat 25 Jul 2015

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Hotel Description

3.5-star hotel near University of Ottawa

Heart of Ottawa

Within a 10-minute walk of this Centretown hotel, you'll find National Arts Centre and Rideau Centre. University of Ottawa and Shaw Centre are also within half a mile (1 km).

Renovated in 2017

This hotel features a restaurant, a fitness center, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Enjoy the sauna and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, flat-screen TVs

The 140 guestrooms offer free WiFi, room service, and flat-screen TVs. Free newspapers, free local calls, and hair dryers are also available.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$159 per night

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Bachelor Suite 2 Queen Bed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Queen Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Bachelor Suite 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ottawa Embassy Hotel & Suites ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ottawa Embassy Hotel & Suites

Everyone (3) Couples (1)
5 out of 5

Caring welcoming staff

Pros: Free Internet
Good breakfast available in the coffee shop. Reasonable cost. Nice to have a large room. i would definitely stay there again.

Posted by , from Jindivick VIC 3818, Australia on 27 Jun. 2012

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4 out of 5

Hotel made me feel comfortable

Pros: Close restaurants, Quiet
Pleasant stay and located at walking distance from major attractions. I strongly recommend this hotel to Ottawa visitors.

Posted by , from Toronto, ON, Canada on 14 May 2012

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5 out of 5

Great Budget Hotel

Pros: Close restaurants, Quiet, kitchenette and balcony, good $ for underground parking.
Cons: none if accept this is not "total luxury" .
For those looking for a safe/clean/well located hotel, for a great price, look no further. If luxury is your need, this isn't your place, but that is not to say there is anything wrong with this hotel. I would gladly return, it delivered as promised, and more than met any reasonable expectation of a budget hotel. Add in the "suites" and the location, and it is an amazing value.

Posted by on 19 Sep. 2011

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4 out of 5

It's fine, but NOT the Embassy Suites!

Pros: Cheap, comfortable, full kitchen.
Cons: Ugly decor from 1985.
The title of this hotel is misleading. It is not the same thing as the Embassy Suites, owned by Hilton. Did not realize when I booked! Overall we had a pleasant stay. Our room had a walk in closet and a full kitchen, so those were definite pluses! Location was slightly out of the way, but still walkable to everywhere we needed to go. The only bad thing about this hotel is that the decor has literally not been updated since 1985. I felt like I was in a time warp, back to my childhood on vacation with my parents. It ain't got not alibi, if you know what I mean. UGLY! Honestly, knowing that the hotel is old school, it would be great for hipsters looking to stay someplace ironically! We made the most of it. Those driving to Ottawa should note that parking is limited. We got the very last space! Everything was very clean, and all the appliances worked. Room was spacious and comfortable, so if your eyes are closed, it's a great place to stay! I really have no complaints, other than the decor.

Posted by , from Cleveland, OH on 25 Jul. 2015

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5 out of 5

Awesome for the price. Close to Parliament hill.

Pros: close to the center of the tourist areas
Cons: Add the parking fee into the hotel bill. Separate billing item seems cheap and underhanded.
Location: Capital city, tourist area.
Clean and very well taken care of hotel. In a quiet neighborhood within walking distance to shops and dinner.

Posted by on 7 Jul. 2015

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2 out of 5

Meh

Hotel looks like it was an old apartment converted into a hotel. The staff is pretty friendly, but the hotel looks pretty run down. The carpets smelled sour. The suites are a good size, but it had a weird smell to it. There were sticky spots and stains on the carpet. Gross. Our room was extremely hot. We tried turning the AC up but it didn't work, so it was pretty uncomfortable. We did have a balcony, but we weren't able to go onto it. The screen door had rusted shut and wouldn't move. It was open slightly so we could even leave it open at night for a cool breeze, or bugs would get in. I will say it's location is pretty good. It's a 15 minute walk to Parliament. And 20 minutes to the Byward Market. But for an extra 10-20 dollars I'll stay at a nicer hotel even closer next time.

Posted by , from Toronto on 7 Jul. 2015

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3 out of 5

Nice hotel

We stayed overnight to attend a 10k race the next day. Our room was in but it was so hot. I asked the person at the front desk if they could send someone up to check on the thermostat/air conditioning. They did. But it didn't change the room temp at all. Secondly, we were disappointed that there was no mini-fridge in the room. Overall the room was clean but nothing special.

Posted by , from Pembroke on 12 May 2015

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2 out of 5

Bed was comfortable and room was clean..But

This is an old building that is undergoing a facelift. Rooms are clean and large. Bathrooms are very small but clean. Staff is very pleasant. Awful odor in the lobby and elevator. No parking, but was able to park on street for free. This Embassy does not live up to the Embassy Suites I have stayed in many times.

Posted by , from Rochester NY on 27 Jul. 2013

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4 out of 5

Nice convient location for the city.

Pros: Close restaurants, Free Internet
Cons: Noisy
Place is a little worn, but clean. The staff is helpful. The hotel is in a great location for the University, city government and Parliament. The place is a little noisy, there is a new highrise building going up in front of the hotel. Rooms on the west side are very noisy in the morning

Posted by , from Ft. Lauderdale, FL on 30 May 2012

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4 out of 5

This hotel was a great value for the money

Pros: Free Internet
The hotel and staff we very good, I hope to visit again during the warmer season.

Posted by on 6 Feb. 2012

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About the Ottawa Embassy Hotel & Suites

Location 25 Cartier St, Ottawa, ON K2P1J2

Property Features

Ottawa Embassy Hotel & Suites offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Ottawa Embassy Hotel & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Ottawa Embassy Hotel & Suites was completed in February 2017. This 3.5-star Ottawa hotel is smoke free.

  • 140 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (15.6 km / 9.7 mi)
  • Train station: Ottawa Station (4.7 km / 2.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ottawa Embassy Hotel & Suites offers 140 air-conditioned accommodations with complimentary newspapers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Ottawa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Cooper's Gastropub - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 35 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 15 per person (approximately)
  • Self parking fee: CAD $18.00 per day
  • Pet fee: CAD 50.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ottawa Embassy Hotel
  • Embassy Hotel
  • Ottawa Embassy
  • Embassy Hotel Suites

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).