See all properties

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Hotel perfectly located for exploring Ottawa

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Exterior
Indoor pool
Exterior
Free daily on-the-go breakfast
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2055 Robertson Road, Ottawa, ON, K2H5Y9
  • Place, Nepean Creative Arts Centre
    ‪13 min walk‬
  • Place, Canadian Tire Centre
    ‪7 min drive‬
  • Place, Parliament Hill
    ‪17 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

9.0 out of 10
Wonderful
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(81 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9.0 out of 10
Wonderful
(22 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the area

Ottawa

Nepean stay.A stay at this Nepean hotel places you within 6 miles (10 km) of Canadian Tire Centre and 9 miles (15 km) of Tanger Outlets. Rideau Canal is within 9 miles (15 km) and Canadian War Museum is within 12 miles (20 km).

What's nearby

  • Nepean Creative Arts Centre - 13 min walk - 1.2 km
  • Canadian Tire Centre - 7 min drive - 11.7 km
  • Rideau Canal - 12 min drive - 19.4 km
  • Parliament Hill - 17 min drive - 20.8 km
  • Canadian Museum of History - 19 min drive - 20.4 km

Getting around

  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Royal Canadian Legion Bells Corners - ‬2 min drive
  • ‪Circle K - ‬6 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Hotel perfectly located for exploring Ottawa
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Ottawa West - Nepean by IHG. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean

Holiday Inn Express Ottawa West Nepean

Holiday Inn Nepean

Holiday Inn Express Hotel Nepean

Holiday Inn Express Nepean

Holiday Inn Express Hotel Suites Ottawa West Nepean

Holiday Inn Express Hotel Suites Ottawa West Nepean

Holiday Inn Express Suites Ottawa West Nepean by IHG

Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa

Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

How close is Holiday Inn Express & Suites Ottawa West - Nepean by IHG to the airport?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG is 11.8 mi (26-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on Jun 14, 2026 start from CA $166, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG offer free breakfast?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG offers free on-the-go breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (23-min drive) are nearby.

What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM.

Is there free parking at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG features an indoor pool.

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Ottawa West - Nepean by IHG to downtown Ottawa?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG is 9.2 mi away from Ottawa.

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 688 out of 1142 reviews
Rating 8 - Good. 297 out of 1142 reviews
Rating 6 - Okay. 79 out of 1142 reviews
Rating 4 - Poor. 43 out of 1142 reviews
Rating 2 - Terrible. 35 out of 1142 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2026

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff, breakfast and room were excellent. No advance notice that pool was under repair, and no offer of even a token compensation.
Stayed 3 nights in Mar 2026

8/10 Good

Bebilove

Thanks you very much it's perfect
Stayed 2 nights in Feb 2026

10/10 Excellent

Johnny

Stayed 1 night in Feb 2026

10/10 Excellent

Carmen

Stayed 2 nights in Jan 2026

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, super clean and comfortable room. Renovations going on so no pool, but it was ok. Very good breakfast. Staff brought a microwave to my room when I asked to use the one downstairs. Super nice!
Stayed 4 nights in Feb 2026

8/10 Good

Randy

Stayed 2 nights in Jan 2026

10/10 Excellent

Jodi

Liked: Cleanliness, amenities
Our stay was very enjoyable, bed was super comfortable. Even with the ongoing renovations, and not being able to use the pool. Your staff was very pleasant and accommodating with giving us a bigger suite as an upgrade. Thanks
Stayed 2 nights in Feb 2026

10/10 Excellent

Luis

Stayed 4 nights in Jan 2026

10/10 Excellent

SHAWNAH

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful
Stayed 1 night in Feb 2026

8/10 Good

Roland

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
The staff was very accommodating.
Stayed 1 night in Feb 2026

6/10 Okay

Kenneth

Travelled with partner
Room was good but there were pets on our floor and there was animal feces in the hall on Friday night at 10:00 pm and was still there Saturday morning at 7:00 am. I spoke to front desk and they explained they were waiting for housekeeping to come on. 2. When we came back to the hotel at 10 pm Saturday night there was no place to park. It was suggested I park in the handicapped spot but it was full and I never would have taken a handicap spot even if it wasn’t already full. It was suggested I park in the loblaws parking lot next door. There was no way as a female that i was doing that for my safety and I was not Leaving my car in a public lot.
Stayed 2 nights in Jan 2026

2/10 Terrible

Abdul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It says no where about the construction. Swimming pool is closed and gym too. Lobby is dirty. I paid CA $297.05 just for a room. I want back my money please because i did not stay there.
Stayed 1 night in Jan 2026

4/10 Poor

Amanda

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
After a many hour drive in snow and -17 weather got to room and temperature was stuck on 18 Celsius . Phone front desk. Someone came changed thermostat and said call back if didn’t work. Never changed. Called front desk. Said he would see if another room was free and check it for temperature. One hour passed. Room stuck at 18 Celsius. Went down to lobby (now 8:30 we are cold and exhausted and unhappy). Staff said oh is it still cold? Yes!!!! He checked in 2 men at the front desk while I waited, came over with Two keys to 610 and said I checked it and heater is fine. Went to new room - set temp at 35 C to have it warm up. Never got above 20C. Was -18C outside. Froze the whole night. Stayed there many times. This may be the last time. The clerk clearly lied. Never checked. Thermometer obviously set to default to 20C if no one was staying there. We are rewards members and history of staying there. Shabby unprofessional treatment.
Stayed 1 night in Jan 2026

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfy, everything was clean
Stayed 2 nights in Jan 2026

4/10 Poor

Amanda

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was under construction when we got there. They compensated us like 30$, which in my opinion isn’t enough considering it was the only decent thing about the hotel. Got a room for 4 and only had 3 towels. Overall the room was outdated and not in the best shape. Very low quality for the price. Wouldn’t stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Sylvain

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Even if it was sold out with a few hockey team young kids, at 11pm everyone got in their room and it was quiet. It was clean and at the breakfast things went really well.
Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness
Disliked: Amenities
.
Stayed 2 nights in Jan 2026

10/10 Excellent

karin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect size and had everything we needed. Staff was very professional yet warm. Breakfast was the best we've seen in many years and started our day off very well. We'll be back for sure!
Stayed 1 night in Jan 2026

10/10 Excellent

Lorne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was an upgrade from a standard room to a suite for the same price. The staff were very courteous and helpful. The breakfast had a very large selection of different foods available.
Stayed 1 night in Jan 2026

8/10 Good

Monica, Toronto

Stayed 1 night in Jan 2026

6/10 Okay

foad

Liked: Cleanliness
Average
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, beds were very comfortable, hot showers, clean rooms. All good
Stayed 1 night in Jan 2026

10/10 Excellent

Sheri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean basic hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Dec 2025