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4.5 out of 5

"I liked the location of the hotel. The room was far from the elevator. " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

4.5-star luxury hotel near Byward Market Square

City center stay

At this Downtown Ottawa hotel, you'll be well placed to visit Shaw Centre and National Arts Centre, both within a 5-minute walk. Byward Market Square and Parliament Hill are also within half a mile (1 km).

Multiple dining options

This luxury hotel includes 3 restaurants, an indoor pool, and a health club. Traveling on business? Take advantage of the business center, express check-in, and valet parking. A bar/lounge, a 24-hour front desk, and express check-out are also provided.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and premium bedding, the 429 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include 24-hour room service, WiFi, and LCD TVs with cable channels.

Fairmont Room, Double Beds - Newly Renovated

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$178* Per night/room 29 Feb. - 1 Mar.

Fairmont Room, 1 King Bed - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds - Newly Renovated

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fairmont Room, 1 Queen Bed - Newly Renovated

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Room, 1 Queen Bed, Parliament View - Newly Renovated

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fairmont Chateau Laurier ratings based on 33 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Chateau Laurier

Everyone (15) Couples (1) Family (2) Other (1)
4 out of 5
I liked the location of the hotel. The room was far from the elevator.

Posted by on 12 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Claude

Thank you for sharing your valuable feedback with us. We do all possible to accommodate the requests of our guests and we are glad that you enjoyed the location of your guestroom. We hope to welcome you back soon. Sincerely, Marion te Winkel Director of Operations

2 out of 5
I was not satisfied with my stay. I paid 300 dollars for my room and i was gettung complaints with just 2 people talking and a tv on. The room was tiny as well. I wont ever spend my money going back to this hotel. I paid to have a night out, away from home and my bight was ruined by a crazy lady yelling down the hall at us. And then by the security telling us to yurn down the noise. So we did and it still wasnt enough.

Posted by on 1 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by Claude

As a heritage property, we have various room sizes and configurations available to suit every preference. We do hope you return one day spoon, allowing us the opportunity to regain your trust and loyalty. Sincerely, Marion te Winkel Director of Operations

5 out of 5
The personal touch the staff used to help us celebrate.

Posted by on 24 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Claude

We are so happy to hear that your celebration with us was a memorable one and we hope to welcome you back one day soon. Sincerely, Marion te Winkel Director of Operations

5 out of 5

Posted by on 27 Feb. 2019

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4 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Claude

Thank you for taking the time to share your rating with us. We hope to welcome you back one day soon. Sincerely, Marion te Winkel Director of Operations

5 out of 5

Posted by on 4 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Claude

Thank you for taking the time to share your rating with us. We are so pleased that your stay was a memorable one and we hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations

5 out of 5

Posted by on 2 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by Marion te Winkel

We are pleased to hear that you enjoyed your visit to our Castle over Christmas. We hope to welcome you back again soon. Sincerely, Marion te Winkel Director of Operations

3 out of 5
Building is beautiful. Guest room walls are paper thin and at 1:00 AM i had to ask to be moved to a different room due to loud arguing in the room beside mine.

Posted by , from St petersburg on 29 Dec. 2019

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Comment from Hotel Management

4 Jan. 2020 by Marion te Winkel

Dear Kross, We are pleased to hear that you enjoyed our very special building. I sincerely regret the inconvenience you experienced as a result of the noise from guests occupying nearby rooms, causing disruption to your rest and relaxation. We do have a Quiet Enjoyment Policy to ensure that all of our guests respect the comfort of their fellow guests and our Security Officers do their best to maintain quiet enjoyment, however, it is evident that we failed to do so in this instance. We hope to welcome you back again soon, Sincerely, Marion te Winkel Director of Operations

3 out of 5

Posted by on 13 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Claude

Thank you for sharing your rating with us. We hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations

5 out of 5

Posted by on 24 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Claude

Thank you for taking the time to share your rating with us. We hope to welcome you again soon. Sincerely, Marion te Winkel Director of Operations

About the Fairmont Chateau Laurier

Location 1 Rideau St, Ottawa, ON K1N 8S7

Property Features

Fairmont Chateau Laurier offers its guests an indoor pool and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. There's an onsite business center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Fairmont Chateau Laurier. Parking is available for a fee. This 4.5-star Ottawa hotel is smoke free.

  • 429 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 1912
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (16.4 km / 10.2 mi)
  • Train station: Ottawa Station (5.1 km / 3.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Chateau Laurier offers 429 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Wilfreds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Zoes Lounge - This restaurant specializes in international cuisine and serves light fare only. Open select days.

La Terrasse - This restaurant specializes in international cuisine and serves dinner only. Open select days.

24-hour room service is available.

Spa Services

  • Deep tissue massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 38.99 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 13.95 per night (rates may vary)
  • Self parking fee: CAD 40 per day
  • Valet parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 50 per pet, per day
  • In-room microwave fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont Laurier
  • Chateau Laurier
  • Chateau Laurier Fairmont
  • Fairmont Chateau
  • Fairmont Chateau Laurier
  • Fairmont Chateau Laurier Hotel
  • Fairmont Chateau Laurier Hotel Ottawa
  • Fairmont Chateau Laurier Ottawa
  • Fairmont Laurier
  • Laurier
  • Fairmont Hotel Chateau Laurier
  • Fairmont Hotel Ottawa
  • Fairmont Ottawa
  • Ottawa Fairmont
  • Fairmont Chateau Laurier Hotel
  • Fairmont Chateau Laurier Ottawa
  • Fairmont Chateau Laurier Hotel Ottawa

You should know

  • Pool access available from 6 AM to 10 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
url importing https://www.travelocity.ca/Ottawa-Hotels-Fairmont-Chateau-Laurier.h3283-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.