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Hampton Inn & Suites Ottawa West

2.5 star property
Ottawa hotel in Nepean area

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Photo gallery for Hampton Inn & Suites Ottawa West

Welcome to Hampton Inn & Suites, featuring a covered entrance with illuminated columns and a modern glass and brick design.
Experience a welcoming atmosphere in our well-appointed hallway with a spacious design, secure entry points, and convenient amenities.
Enjoy a casual breakfast at this inviting café with a variety of food and drink options.
Relax in a spacious room with a large bed, desk, and seating area.
Relax in comfort with a sofa and flat-screen TV, plus a convenient dishwasher and spacious seating area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

Map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Nepean Sportsplex
    ‪11 min drive‬
  • Algonquin College
    ‪11 min drive‬
  • Canadian Tire Centre
    ‪15 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(68 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

8.6 out of 10
Excellent
(23 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(41 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Ottawa

Nepean stay.With a stay at this Nepean hotel, you'll be within 2 miles (3 km) of Walter Baker Sports Centre and 6 miles (10 km) of Rideau Canal. Nepean Sportsplex and Queensway Carleton Hospital are also within 6 miles (10 km).

What's nearby

  • Walter Baker Sports Centre - 4 min drive - 2.6 km
  • Nepean Sportsplex - 11 min drive - 12.8 km
  • Algonquin College - 11 min drive - 14.2 km
  • Canadian Tire Centre - 15 min drive - 22.9 km
  • Carleton University - 18 min drive - 21.9 km

Getting around

  • Ottawa Fallowfield Station - 6 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Broadway Bar & Grill - ‬5 min drive
  • ‪Tutti Frutti breakfast & lunch - ‬4 min drive

About this property

Hampton Inn & Suites Ottawa West

Ottawa hotel in Nepean area
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in a common area, and a front-desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

  • 102 guestrooms or units
  • Built in 2021
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.

Languages

English, French

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,773 reviews
The price is CA $152
CA $180 total
includes taxes & fees
Jul 27 - Jul 28
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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1011 reviews
Rating 8 - Good. 218 out of 1011 reviews
Rating 6 - Okay. 57 out of 1011 reviews
Rating 4 - Poor. 16 out of 1011 reviews
Rating 2 - Terrible. 27 out of 1011 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Randi Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

We just there for a night but was very clean and bed was comfy.
Stayed 1 night in Mar 2025

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gordon

Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only negative was that the toilets are very low - and no grab/safety bars. With aging population and knee and other aging limitations, unusual to not have some accessibility features in a new build. But great stay: Clean, near food and shopping, quick access to downtown Ottawa!
Stayed 1 night in Apr 2025

10/10 Excellent

Francesco, Gilmour

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern and well designed rooms. Parking lot could be a bit bigger, but all and all it was a fantastic hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Comfortable bed, great water pressure in shower. Black out blinds were awesome.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

HOGBAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Carl and Patricia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
They would not honor the suite we booked and would only give us a tiny disability room with a bed so high we could not get in. After an hour or more at the front desk with the guy taking his sweet ass time to figure out a room with a bed we could get into we ended up with 2 queens and a tub I could not get into. We booked a suite that was to have a couch so I didn't have to sit on my scooter all night. It only had one chair and we had to beg for another which wasn't given to us until the second day. When I spoke to the manager about not getting the suite he told me they didn't have suites! It is right in their name! What he thinks we are stupid? Would not bend on giving us the proper suite that we booked. The hot breakfast was only warm not hot with the exact same items every morning. We will never stay here again! Really bad memories to carry with us for our 40th anniversary! Thanks Hampton Inn and SUITES Ottawa west.
Stayed 3 nights in Mar 2025

10/10 Excellent

Everett

Business traveller
Liked: Cleanliness, amenities
Great property and great service.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home.

It was our second time staying here and we were not disappointed. It makes a great home away from home.
Stayed 2 nights in Mar 2025

2/10 Terrible

Breeanna

Stayed 1 night in Mar 2025

10/10 Excellent

Krystyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like the hotel was brand new or only a couple years old
Stayed 1 night in Mar 2025

2/10 Terrible

Jean Francois

The hôtel charged my room on my crédit card even thought I had paid here. And no one answers when I call the hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Mar 2025

10/10 Excellent

dahua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay

8/10 Good

Yoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except for breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Saneesh

Liked: Cleanliness, property conditions & facilities
Recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean friendly
Stayed 1 night in Mar 2025