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Comfort Inn Ottawa East

2.5 star property
Eco-certified hotel near University of Ottawa

Choose dates to view prices

Photo gallery for Comfort Inn Ottawa East

Egyptian cotton sheets, premium bedding, pillowtop beds
Business centre
Point of interest
Lobby
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
1252 Michael St, Ottawa, ON, K1J7T1
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

7.8 out of 10
Good
(18 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

8.2 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

Gloucester stay.Your stay at this Gloucester hotel places you within 3 miles (5 km) of University of Ottawa and Rideau Canal. Also, Canada Aviation and Space Museum is within 3 miles (5 km) and Rogers Centre Ottawa is within 6 miles (10 km).

What's nearby

  • University of Ottawa - 3 min drive - 4.4 km
  • Rideau Canal - 4 min drive - 4.8 km
  • Rogers Centre Ottawa - 5 min drive - 5.9 km
  • Byward Market Square - 6 min drive - 6.6 km
  • Parliament Hill - 6 min drive - 6.6 km

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Red Lobster - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Aladdin Bakery - ‬13 min walk

About this property

Comfort Inn Ottawa East

Eco-certified hotel near University of Ottawa
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1006 reviews
Rating 8 - Good. 345 out of 1006 reviews
Rating 6 - Okay. 171 out of 1006 reviews
Rating 4 - Poor. 68 out of 1006 reviews
Rating 2 - Terrible. 69 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

6/10 Okay

Sarina

Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 2 nights in Mar 2025

10/10 Excellent

Pasqualina, Laval

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but a little small and a stiff bed.
Stayed 2 nights in Mar 2025

8/10 Good

kohl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Needs better parking
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Stayed 3 nights in Feb 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights. Staff was nice and welcoming. Quiet. Room was clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my stay. Comfy beds and wanderful breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Love it
Stayed 1 night in Dec 2024

6/10 Okay

Eric

Business traveller, Travelled with partner
Disliked: Staff & service
Substandard cleanliness compared to other experiences at Comfort Inns. Outside and inside old and dirty. Room satisfactory
Stayed 1 night in Feb 2025

10/10 Excellent

Geoff

I arrived late at night so couldn’t see the whole property. The parts of the building I walked through were clean but seemed older. The room, so far is fine.
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Friendly staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Elie

Stayed 4 nights in Jan 2025

4/10 Poor

Christina

Stayed 1 night in Feb 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was standard. Other young adult guests were disruptive and loud during the night and caused commotion.
Stayed 1 night in Feb 2025

6/10 Okay

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an odd buzzing sound outside my room, not from another visitor, but seems like it was facilities. Kept me up a good portion of the night.
Stayed 4 nights in Feb 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service all around.
Stayed 1 night in Jan 2025

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing bad, but nothing exceptional either. Doors to hall allow all noises into the room. The carpet in the halls are run down. Breakfast was fine. Egg/cheese omelette, bacon were fine. Potato wedges were mushy. Otherwise, it was clean and decent location to the O-Train transit system and the really nice St. Laurent mall.
Stayed 2 nights in Jan 2025

2/10 Terrible

Emily

Liked: Cleanliness
Disliked: Staff & service
Check in staff were fighting and we waited almost 30min to be checked in. Although no one else was in the lobby
Stayed 1 night in Jan 2025