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Arc The Hotel

4.0 star property
Boutique hotel near Parliament Hill

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Photo gallery for Arc The Hotel

Reception
Reception
Exterior
Breakfast, lunch and dinner served
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
140 Slater St, Ottawa, ON, K1P5H6
  • Parliament Hill
    ‪8 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Byward Market Square
    ‪13 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite

Romantic Luxury Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory foam beds, in-room safe, desk

Majestic King Room

8.4 out of 10
Very good
(21 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite

Spacious Corner Suite

8.0 out of 10
Very good
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room

Cozy Family Double Room

8.8 out of 10
Excellent
(21 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory foam beds, in-room safe, desk

Premier King Room

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room

Intimate Queen Room

8.6 out of 10
Excellent
(71 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ottawa

Heart of Ottawa.Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Rideau Canal and Parliament Hill. Also, University of Ottawa is within half a mile (1 km) and Byward Market Square is within 2 miles (3 km).

What's nearby

  • National Arts Centre - 5 min walk - 0.5 km
  • Parliament Hill - 8 min walk - 0.7 km
  • Rogers Centre Ottawa - 8 min walk - 0.7 km
  • University of Ottawa - 12 min walk - 1.0 km
  • Byward Market Square - 13 min walk - 1.1 km

Getting around

  • Parliament Station - 4 min walk
  • Ottawa Station - 6 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Tim Hortons - ‬1 min walk
  • ‪Queen St Fare - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cocotte Bistro - ‬2 min walk
  • ‪Bar Robo - ‬3 min walk

About this property

Arc The Hotel

Boutique hotel near Parliament Hill
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. The eco-certified Arc The Hotel also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 8 levels
  • Built in 2001
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 30 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 13 to 22 for adults and CAD 9 to 22 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 14.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 13.00 to 22.00 for adults, and CAD 9 to 22.00 for children
  • Secured self parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1027 reviews
Rating 8 - Good. 302 out of 1027 reviews
Rating 6 - Okay. 137 out of 1027 reviews
Rating 4 - Poor. 55 out of 1027 reviews
Rating 2 - Terrible. 32 out of 1027 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tola

Stayed 1 night in May 2025

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd recommend this hotel to anyone who's visiting Ottawa and wants a place to stay in the downtown area. Convenient location. Really liked the fact that a lot of attractions/activities were only a short walk or taxi ride away! Only slight hiccup was that when I arrived I was asked to wait another 20 minutes before the room was ready which was a bit annoying after an 8hr trip, but didn't detract from the rest of the stay.
Stayed 2 nights in May 2025

10/10 Excellent

Nathan

Stayed 2 nights in May 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic Friendly clean comfy bed -all very good experience
Stayed 2 nights in May 2025

2/10 Terrible

Sofya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly Incompetent, Dishonest, and Outdated This is hands down one of the most unprofessional, unfriendly, and incompetent hotel management teams I’ve ever dealt with. I booked a room at Arc for a long weekend. Weeks before my trip, I realized I should arrive a day earlier and leave a day earlier. Simple fix, right? Not at this place. Trying to modify my reservation or book an extra night through Expedia failed because the hotel’s setup only allowed a full cancellation (non-refundable) and a new booking. I reached out to both Expedia and the hotel — what followed was a cascade of messages and emais. Expedia kept telling me they “tried several times but the hotel refused to cooperate.” The hotel told me to have Expedia contact them (which they already had) and said they'd “try to accommodate” us. Meanwhile, they offered me to purchase an upgrade to "luxury king suite". Not a courtesy — just a shameless cash grab. In the final days before my trip, after yet another round of emails, the hotel promised to “get back to me in the morning” — and then simply ghosted me. What kind of hotel management disappears on a guest with a pending reservation issue days before arrival? It's not just unprofessional — it’s downright bizarre. I had to book an extra night at another hotel because Arc requires a minimum 2-night stay. When I arrived, the so-called “luxury king suite” was a claustrophobic, stale, tobacco-reeking cave. The AC was useless. I had to ask for another room. Never again.
Stayed 3 nights in May 2025

8/10 Good

Thi Bao Tran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was okay for a downtown hotel. Building is a bit old and small.
Stayed 2 nights in May 2025

6/10 Okay

anne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Staff was friendly and helpful. General Upgrades need to be done e.g reception, bathroom/shower.
Stayed 2 nights in May 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Vilas

Central location walking distance to all major sightseeing destinations
Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy & Convenient to walk around downtown
Stayed 1 night in May 2025

10/10 Excellent

Ram Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kari-Dadd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

NHAT PHUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Catherine B

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to everything. If u don't want to walk, there's bus service. Nice staff. Room is clean but a but small. There is no access to the parking inside the building. But overall it was a pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't a clock in the room or hooks in the bathroom to hang a robe or towel. The refrigerator took a long time to cool things.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked from the moment I arrived it felt like family, helpful, friendly, the servers in the restaurant were a joy. I would recommend this hotel to anyone.
Stayed 6 nights in May 2025

10/10 Excellent

Serguei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is as advertised. The rooms are comfortable but a little worn in. The walls are thin. Overall, a standard hotel that is conveniently located.
Stayed 1 night in May 2025

8/10 Good

Antal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Basics were okay, but Downtown core is looking tired.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, amenities
Service is excellent and good spot if u want to walk around and get to see beautiful places and for shopping!
Stayed 2 nights in May 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025