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4.1 out of 5

"The bed is too small for 2 of us, but it’s in good location " More

By a verified traveller on Mon 23 Apr 2018

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Hotel Description

4-star boutique hotel near Parliament Hill

Central Ottawa getaway

Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Parliament Hill and National Arts Centre. Supreme Court of Canada and Rideau Centre are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A computer station, dry cleaning, and luggage storage are also on offer.

Free WiFi, comfy beds

Boasting comforts such as memory foam beds and premium bedding, the 112 guestrooms offer thoughtful touches like pillow menus and bathrobes. Other amenities include free WiFi, TVs, and room service.

Intimate Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$111* Per night/room 27 Dec. - 28 Dec.

Spacious Corner Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Romantic Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cozy Family Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Majestic King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Arc The Hotel ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Arc The Hotel

Everyone (11) Couples (1) Family (2)
5 out of 5
Conveniently located within walking distance to the downtown core. Staff were friendly and helpful.

Posted by on 25 Jun. 2019

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3 out of 5
Hotel had no water from 10pm to 6am when we checked in. Couldn't take a warm shower when we got back to the hotel room.

Posted by on 8 Jun. 2019

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4 out of 5

Good hotel in convenient location

Pros: Comfortable room and central location. The Market was a $5 cab ride, which on a warm day you could walk.
Cons: Water pressure in shower was horrible.
Location: Downtown Ottawa. Canada's capital. Parliament, parks, museums, shopping, dining, walk along the canal, etc.
Very nice hotel. A little dated in areas. Staff was quite friendly. Check in and out very quick.

Posted by on 20 Oct. 2015

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4 out of 5

Super location and lovely staff

Pros: Staff. The glass of wine included was a nice touch. Location. Cleanliness.
Cons: The room was a little shabby for a boutique hotel, but that wouldn't stop me from going again. It was very clean.
Location: Sparks Street, with its shops and bars. Good dining within walking distance. Parliament, with its light show. Walking tours. Rideau Center shopping
A night downtown Ottawa was a gift to my husband for Christmas. We were traveling and staying with family, so a getaway to do some sights and visit some restaurants seemed a perfect gift. The location is excellent for walking to many of the tourist sights. Considering the price, the location is perfect. As a boutique-type hotel, the reception, lounge and welcoming staff did a fab job. Just have to say though that the room was rather small. Not an issue for us, as we were just sleeping there. And it was a little battered and not as pristine as I was expecting. That said, the bed was fabulously comfy and the sheets made me want to take them home.

Posted by , from Seattle, WA, USA on 7 Jan. 2016

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8880 square feet (825 square meters) and includes conference space. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Arc The Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 8 levels
  • 8880 sq ft of conference space
  • 825 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (16.2 km / 10.1 mi)
  • Train station: Ottawa Station (4.9 km / 3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Arc The Hotel offers 112 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Memory foam beds feature premium bedding. A pillow menu is available. This Ottawa hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Memory foam beds
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Arc The Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Grey water recycling system
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 30 per person (approximately)
  • Valet parking fee: CAD 32 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arc Hotel
  • Arc Hotel Ottawa
  • Arc Ottawa
  • Hotel Arc
  • Arc The Hotel Hotel
  • Arc The Hotel Ottawa
  • Arc The Hotel Hotel Ottawa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.