"Too small of a room, faced a brick wall and the overall hotel is not appealing " More
Central Ottawa getaway
Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Parliament Hill and National Arts Centre. Rideau Centre and Shaw Centre are also within half a mile (1 km).
Business services
This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a computer station, and dry cleaning are also offered.
Free WiFi, comfy beds
Boasting comforts such as memory foam beds and premium bedding, the 112 guestrooms offer thoughtful touches like pillow menus and bathrobes. Free WiFi, TVs, and coffee/tea makers are also available. Housekeeping is available on request.
18 Dec. 2019 by w
Thank you very much for your feedback, I am so sorry to hear you had such a terrible view. We try very hard to work with the views the hotel has in it's location. Being in a city center it's always challenging. Next time, please ask front desk to offer you a room with a view, we will always do this so long as we have availability. thank you very much for your feedback. have a great Wednesday.
23 Sep. 2019 by Whitney
Thank you for staying with us! Please consider staying with us again next time you are in Ottawa. Director of Sales and Marketing - Whitney
16 Nov. 2019 by W
Thank you for the review! We look forward to hosting you again soon. Whitney
14 Apr. 2019 by Frank L.
Dear Valued Guest, Thank you for taking the time rating us so positively. We hope to welcome you again soon
19 Dec. 2018 by Frank L.
Dear familyman, Thank you for taking the time to write this review. We appreciate all feedback and are glad you were able to enjoy our services. We hope you will consider staying with us again on your next trip to Ottawa!
1 May 2018 by Michelle
I'm sorry you weren't pleased with the size of the bed in your room. Next time, we would be more than happy to arrange for something a little more comfortable for you and your partner to stay. We appreciate the positive comments you made about our location, and that is something we definitely use to our advantage! We look forward to welcoming you back at Arc The.Hotel in the near future!
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8880 square feet (825 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Arc The Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Ottawa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Arc The Hotel offers 112 accommodations with laptop-compatible safes and complimentary newspapers. Memory foam beds feature premium bedding. A pillow menu is available. This Ottawa hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.
Arc The Hotel has a restaurant serving breakfast, lunch, and dinner.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.