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4.3 out of 5

"Valet parking - for which you pay extra - but many area garages might be full, so we considered it worth the cost because of the reduced hassle to fin ... " More

By a verified traveller on Wed 08 Aug 2018

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Hotel Description

4-star eco-friendly hotel near Parliament Hill

City center stay

Within a 10-minute walk of this Downtown Ottawa hotel, you'll find National Arts Centre and Parliament Hill. Rideau Centre and Shaw Centre are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 236 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Pillowtop beds, iPod docks, and room service are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$129* Per night/room 21 Feb. - 22 Feb.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Ottawa Hotel ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Ottawa Hotel

Everyone (3)
4 out of 5

Nice & Normal

Pros: Free Internet, Quiet
Good Hotel. No extremes. PROS: Very clean Well situated Good staff If stay on the weekend, free parking everywhere Close to numerous activities CONS: Found that inside pool was rather small No whirlpool bath. On-site restaurant VERY expensive;

Posted by , from Quebec CIty on 14 Oct. 2011

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5 out of 5

Awsome! Staff are amazing!

Pros: Quiet, close to everything
Close to everything (parliament museums). Staff are very very friendly and helpful!

Posted by on 6 Jul. 2011

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5 out of 5

Great location downtown

Pros: Great location. Clean and comfortable. The staff was friendly and helpful.
Cons: Nothing
Location: Great location. 5 mnutes to Parliament Hill. 10 minutes to ByWard Market, and many other downtown locations.
Valet parking - for which you pay extra - but many area garages might be full, so we considered it worth the cost because of the reduced hassle to find parking. No free breakfast, but there are many places to buy breakfast within 3 blocks. GREAT Value for the money. We were worried that we might not be able to check out by noon because of a tour of Parliament. I talked to the clerk at the front desk and he volunteered to extend our check out time to 1:00 pm.

Posted by , from Maryland on 8 Aug. 2018

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5 out of 5

All around great place to stay!

Excellent price for the location! We were a short walking distance to the Parliament Building and shopping centers. The room was very clean, comfortable and we had a decent view. My only issue we had was that there was only one person working at the front desk. The guest checking in before us was having problems checking in so we waited a while before someone showed up to help. I had made reservations already with Travelocity so our check-In took 3 minutes tops. We will definitely be going back.

Posted by , from Quebec on 18 Jul. 2016

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5 out of 5

Excellent five star hotel

Pros: The room and the people mostly.
Location: The Parliament, the tour of the city, as well as a whole bunch of nice restaurants to chose from.
My wife and I both had a delightful time visiting the city of Ottawa and staying at the Ottawa Sheraton. The front desk staff were all very friendly and approachable. They had valet parking which really came in habdy. The room couldn't be more cozy and the hotel was at a very convenient location being just a few blocks from the parliament. We had a great time and would love to repeat the trip some time in the future.

Posted by on 15 Sep. 2015

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4 out of 5

Very clean and friendly hotel

Pros: Free Internet
Cons: not great options for room service
The bed was super soft as were the pillows. The parking was $25 a day. This seems overtly expensive. Internet was free but limited.

Posted by on 25 Mar. 2012

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1 out of 5

Bad parking situation

Cons: Noisy, only valet parking available, expensive parking
The only parking option is paid valet parking. I needed quick and easy access to my car as I was travelling to work and this hotel does NOT provide that. Great room but unfortunately the high price of valet with no other option and the inconvenience of not having quick access to my car was a huge annoyance for me.

Posted by , from Toronto, ON on 4 Feb. 2012

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5 out of 5

Great stay!

Recently spent 4 nights at the downtown Sheraton. The location was fantastic. Only a few blocks away from the historic district, Spark Street restaurant and shopping area, and easy walking distance to the downtown shopping mall. Valet people were super friendly, and used the pool and weight room. On the small side but very pleasant. Couldn't have asked for anything better. On request they changed room locations so family could be closer together and supplied us each with refrigerators (not always available). There is no doubt that we would be staying at the Sheraton on our next visit to Ottawa. Loved it.

Posted by on 3 Sep. 2009

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5 out of 5

best hotel in ottawa

the staff was friendly and even brought a remote to my room when the other one died. would recommend to my worst enemy. great hotel!!!!!

Posted by on 26 Nov. 2008

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3 out of 5

Sheraton Ottawa

Quiet Peacefull Room,Food excellant, Breakfast Service slooow, Small Pool . Prompt Professional BellMan and Front desk staff

Posted by on 1 Nov. 2006

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About the Sheraton Ottawa Hotel

Location 150 Albert St, Ottawa, ON K1P5G2

Property Features

Sheraton Ottawa Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 827 square feet (77 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the eco-friendly Sheraton Ottawa Hotel. Parking is available for a fee. This 4-star Ottawa hotel is smoke free.

  • 236 guestrooms or units
  • 17 levels
  • 827 sq ft of conference space
  • 77 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Long-term parking (surcharge) , Valet parking (surcharge)


  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (13.9 km / 8.6 mi)
  • Train station: Ottawa Station (5 km / 3.1 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Carleton Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Sasha's Lounge - This bar serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!


  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • UnionPay
  • Pets allowed (no fees)
  • Number of children who can stay free - 3


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16.50 and CAD 19.50 per person (approximately)
  • Valet parking fee: CAD 29.00 per day (in/out privileges)
  • Extended parking fee: CAD 29 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Ottawa
  • Ottawa Sheraton
  • Ottawa Sheraton Hotel
  • Sheraton Hotel Ottawa
  • Sheraton Ottawa
  • Sheraton Ottawa Hotel
  • Sheraton Ottawa Hotel Hotel
  • Sheraton Ottawa Hotel Ottawa
  • Sheraton Ottawa Hotel Hotel Ottawa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.