Skip to main content
Beginning of main content
5.0 out of 5

"Hotel was clean, quiets for close to everything. Parking was overflow at an extra cost. " More

By a verified traveller on Sat 04 Sep 2021

Enter dates to see availability

Hotel Description

3.5-star eco-friendly hotel near University of Ottawa

Downtown Ottawa stay

A stay at this Downtown Ottawa hotel places you steps from Rideau Centre and a 5-minute walk from University of Ottawa. Also, Byward Market Square is within half a mile (1 km) and Parliament Hill is within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and a lobby fireplace are also offered.

Free WiFi, LCD TVs

The 283 guestrooms offer free WiFi, room service, and LCD TVs. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$161* Per night/room 7 Nov. - 8 Nov.

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Ottawa City Centre ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Ottawa City Centre

Everyone (1) Couples (1) Family (1)
5 out of 5
Hotel was clean, quiets for close to everything. Parking was overflow at an extra cost.

Posted by on 4 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

12 Sep. 2021 by Achref Sassi

Dear Nicholas, I would like to thank you for taking the time to share your experience with us. We are very pleased to read how much you enjoyed some aspects of your stay such as the cleanliness and quietness. As you know parking is public so there is an extra cost of $28 per night with in and out privileges. We look forward to welcoming you back next time your travel plans include The Novotel Ottawa!

5 out of 5
No

Posted by on 7 Aug. 2021

Was this review helpful to you?
Comment from Hotel Management

19 Sep. 2021 by Achref Sassi

Dear Lee, We very much appreciate your score regarding your stay at the Novotel Ottawa City Centre and we hope your next visit will be as pleasant as the previous one. Sincerely,

5 out of 5
Very close to byward market

Posted by on 23 Aug. 2021

Was this review helpful to you?
Comment from Hotel Management

5 Sep. 2021 by Achref Sassi

Dear Steve, Thank you for taking the time to write a review following your stay at The Novotel Ottawa. It is a delight to learn that you have had an enjoyable and comfortable experience during your stay and that the staff was able to help you have a great stay with us. Our guest's satisfaction is always our first priority. We look forward to welcoming you the near future. Sincerely,

About the Novotel Ottawa City Centre

Location 33 Nicholas St, Ottawa, ON K1N 9M7

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1900 square feet (177 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the eco-friendly Novotel Ottawa City Centre. For a fee, parking is available. This 3.5-star Ottawa hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 9 levels
  • 1900 sq ft of conference space
  • 177 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Ottawa City Centre offers 283 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

The Albion Rooms - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 20 per person (approximately)
  • Self parking fee: CAD 28 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Novotel Ottawa
  • Novotel Hotel Ottawa
  • Novotel Ottawa
  • Novotel Ottawa Hotel
  • Ottawa Hotel Novotel
  • Ottawa Novotel
  • Ottawa Novotel Hotel
  • Accor Ottawa
  • Novotel Ottawa Hotel Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Centre Ottawa
  • Novotel Ottawa City Centre Hotel Ottawa

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO sustainable tourism pledge
url importing http://www.travelocity.ca/Ontario-Hotels-Novotel-Ottawa-City-Centre.h15653-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Ontario-Hotels-Novotel-Ottawa-City-Centre.h15653-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Ontario-Hotels-Novotel-Ottawa-City-Centre.h15653-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.