DoubleTree by Hilton Ottawa Downtown

4.0 star property
4-star hotel near Byward Market Square

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property)
Terrace/patio
Hypo-allergenic bedding, down comforters, in-room safe, desk
Fitness facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
33 Nicholas St, Ottawa, ON, K1N 9M7
  • Place, University of Ottawa
    ‪2 min walk‬
  • Place, Rideau Canal
    ‪3 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

Standard King Room

  • Sleeps 4
  • Free WiFi

Superior King Room

  • Sleeps 4
  • Free WiFi

Room, 2 Double Beds

8.8 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(24 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

2 Double Beds

  • Sleeps 4
  • Free WiFi

Executive 1 King Bed, 431Ft, 40M, Up To 4 People, Pullout Sofa, Enhanced Room Amenities

  • Sleeps 4
  • Free WiFi

1Kg Mobility/ Hearing Acess Ri Shwr Studio

  • Sleeps 4
  • Free WiFi

1 King Bed Junior Suite

  • Sleeps 4
  • Free WiFi

1 King Bed With Sofabed

  • Sleeps 4
  • Free WiFi

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About the area

Ottawa

Downtown Ottawa stay.At this Downtown Ottawa hotel, you'll be well placed to visit University of Ottawa and Rogers Centre Ottawa, both within a 5-minute walk. Also, Byward Market Square is within half a mile (1 km) and Parliament Hill is within 3 miles (5 km).

What's nearby

  • Rideau Centre - 1 min walk - 0.1 km
  • University of Ottawa - 2 min walk - 0.2 km
  • Rideau Canal - 3 min walk - 0.3 km
  • Byward Market Square - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 5 min walk - 0.5 km

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Dining Hall - ‬2 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Poulet Rouge - ‬2 min walk
  • ‪Shanghai 360 - ‬3 min walk
  • ‪Purdys Chocolatier - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

4-star hotel near Byward Market Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1744 square feet (162 square meters) and includes conference space. An indoor pool, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Ottawa Downtown. The hotel can provide concierge services and wedding services. You'll have access to the indoor pool at a partner property.

This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 283 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 1744 sq ft of conference space
  • 162 sq m of conference space
  • Built in 1988
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Ottawa Downtown offers 283 accommodations with laptop-compatible safes and espresso makers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

The onsite parking lot is managed by a third party.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

How close is DoubleTree by Hilton Ottawa Downtown to the airport?

DoubleTree by Hilton Ottawa Downtown is 9.7 mi (16-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Ottawa Downtown?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Ottawa Downtown on May 18, 2026 start from CA $203, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Ottawa Downtown have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Ottawa Downtown.

Does DoubleTree by Hilton Ottawa Downtown offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Ottawa Downtown, but buffet breakfast is offered for a fee of CAD 28 for adults and CAD 14 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton Ottawa Downtown?

No, there is no casino at this hotel, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (19-min drive) are nearby.

What time is check-in at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at DoubleTree by Hilton Ottawa Downtown?

Free parking is not available at this hotel.

Does DoubleTree by Hilton Ottawa Downtown have a pool?

DoubleTree by Hilton Ottawa Downtown features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does DoubleTree by Hilton Ottawa Downtown have a restaurant?

DoubleTree by Hilton Ottawa Downtown is home to The Albion Rooms, which features international cuisine and brunch.

Does DoubleTree by Hilton Ottawa Downtown have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Ottawa Downtown to downtown Ottawa?

DoubleTree by Hilton Ottawa Downtown is 0.6 mi away from Ottawa.

DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1202 out of 2183 reviews
Rating 8 - Good. 582 out of 2183 reviews
Rating 6 - Okay. 212 out of 2183 reviews
Rating 4 - Poor. 94 out of 2183 reviews
Rating 2 - Terrible. 93 out of 2183 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Hal

Business traveller, Travelled with group
Liked: Cleanliness
Friendly staff
Stayed 5 nights in Jan 2026

8/10 Good

Muneera

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, clean rooms, conveniently located downtown Ottawa
Stayed 1 night in Jan 2026

6/10 Okay

Kate

Stayed 3 nights in Jan 2026

10/10 Excellent

Eva

Stayed 2 nights in Jan 2026

10/10 Excellent

Darcy

Stayed 2 nights in Jan 2026

8/10 Good

Katsistohkwiio

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the DoubleTree by Hilton Ottawa was great! Clean room, convenient location and comfortable bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carole

Stayed 1 night in Jan 2026

4/10 Poor

Buck

Stayed 2 nights in Jan 2026

6/10 Okay

LUCIA

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was amazing with the gentlemen working on Jan 16th at 4pm! Very attentive and explained the parking, stay and amentities to us! We both loved the cookies upon arrival! The room size was perfect for what we needed. Was very clean! Only issue we had was the snow created a big mess when entering or leaving the hotel
Stayed 2 nights in Jan 2026

8/10 Good

Buck

Liked: Cleanliness, staff & service, amenities
Yes, very friendly! Wish I could have checked in for both of my stays, otherwise great!!
Stayed 1 night in Jan 2026

10/10 Excellent

Tulika

Stayed 2 nights in Jan 2026

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service
The next SMS communication after check-in is a good innovation. Thanks.
Stayed 1 night in Jan 2026

10/10 Excellent

Julien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place, nice employed
Stayed 2 nights in Jan 2026

10/10 Excellent

Roberto

Stayed 3 nights in Jan 2026

10/10 Excellent

Laurent, Lac-Beauport

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hôtel and great service
Stayed 3 nights in Jan 2026

6/10 Okay

whpea

Good
Stayed 1 night in Jan 2026

8/10 Good

Susanna

Stayed 2 nights in Jan 2026

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room as spotless and the staff very friendly! I found the parking a little difficult due to lack of spots in the evening and a couple of cars parked on the yellow line and that made it very difficult to park my car.
Stayed 3 nights in Jan 2026

10/10 Excellent

Oleksiy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff !
Stayed 1 night in Jan 2026

10/10 Excellent

Toby

Stayed 1 night in Jan 2026

10/10 Excellent

Krunal

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Nice space. Cleaned and enjoyed the time.
Stayed 1 night in Jan 2026

10/10 Excellent

Charlotte

Stayed 1 night in Jan 2026

6/10 Okay

Gabriel

Stayed 1 night in Jan 2026

6/10 Okay

Lynn

Travelled with family
Liked: Cleanliness
Breakfast Too expensive Hallways freezing Parking too expensive and awkward to get to. Staff do not disclose that the access is only from P3!! Also very unsafe to walk down from P3-P1! It made us late for the funeral that we were in town for! Very unhappy.
Stayed 1 night in Jan 2026