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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property
Ottawa hotel in Orleans area

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Free daily buffet breakfast
Room amenity
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Shenkman Arts Centre
    ‪2 min walk‬
  • Place, Place D'Orleans Shopping Center
    ‪3 min walk‬
  • Place, Hiawatha Park & Conservation Area
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(60 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

About the area

Ottawa

Orleans stay.With a stay at this Orleans hotel, you'll be within half a mile (1 km) of Place D'Orleans Shopping Center and 2 miles (3 km) of Petrie Island Park. Hiawatha Park & Conservation Area and White Sands Golf Course are also within 3 miles (5 km).

What's nearby

  • Shenkman Arts Centre - 2 min walk - 0.2 km
  • Place D'Orleans Shopping Center - 3 min walk - 0.3 km
  • Princess Louise Falls - 3 min drive - 2.3 km
  • Hiawatha Park & Conservation Area - 3 min drive - 4.4 km
  • Mystery Park - 4 min drive - 2.6 km

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪Circle K - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Milano Pizzeria - ‬18 min walk
  • ‪Tim Hortons - ‬8 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Ottawa hotel in Orleans area
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1367 square feet (127 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG. Self parking is free.

This Ottawa hotel is smoke free.

  • 103 guestrooms or units
  • 5 levels
  • 1367 sq ft of conference space
  • 127 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

Similar properties

Exterior
Quality Inn Orleans
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.7 out of 5, Good, 1,002 reviews
The price is CA $129
CA $155 total
includes taxes & fees
Mar 13 - Mar 14
Quality Inn Orleans

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 9 2026 to April 15 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

How close is Holiday Inn Express & Suites Ottawa East - Orleans by IHG to the airport?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG is 18.6 mi (30-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on Mar 15, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG offer free breakfast?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (22-min drive) is nearby.

What time is check-in at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Ottawa East - Orleans by IHG to downtown Ottawa?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG is 10 mi away from Ottawa.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1006 reviews
Rating 8 - Good. 297 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 27 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mr OJ

Stayed 1 night in Dec 2025

10/10 Excellent

Kathleen, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, staff was nice and polite. Breakfast was great, good food choices. And the Parking was good. We had now problems with our stay.
Stayed 2 nights in Dec 2025

8/10 Good

Alex

Stayed 2 nights in Dec 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service
Great hotel next to a mall and easy to get around the neighborhood. Hotel has modern decor, comfy beds and an appetizing buffet breakfast. Only downside was the AM loss of TV channels, but YouTube filled the void. I would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Pierre

Stayed 5 nights in Nov 2025

10/10 Excellent

Tristan (Abigail)

Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

10/10 Excellent

Judi

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff are always nice, the lady who does breakfast actually recognized me from my last visit! Lol. The beds are comfortable and the room is always clean.
Stayed 2 nights in Nov 2025

8/10 Good

David

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful and friendly. The room size was well worth the money
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, amenities in the hotel were great as well. Rooms were huge too.
Stayed 2 nights in Oct 2025

8/10 Good

sauda

Very good location
Stayed 4 nights in Oct 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pumpkin contest
Stayed 5 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Marcie

Stayed 1 night in Oct 2025

8/10 Good

Marc

Travelled with family
Liked: Cleanliness
Nice place
Stayed 1 night in Oct 2025

8/10 Good

Sf

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpfull. Rooms are really nice and clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Stayed 1 night in Oct 2025

8/10 Good

HELENE

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was very good
Stayed 1 night in Oct 2025