4.5 out of 5

"Location, location, location! Just a couple of blocks off the Bymarket area. Lots of great pubs within walking distance. Ottawa is a beautiful city ... " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

3.5-star eco-friendly aparthotel near Byward Market Square

Heart of Ottawa

Within a 10-minute walk of this Downtown Ottawa aparthotel, you'll find Byward Market Square and Rideau Centre. University of Ottawa and Shaw Centre are also within half a mile (1 km).

Business services

This aparthotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a health club on site, and laundry facilities and free newspapers are also offered.

Free WiFi, kitchens

The 239 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include washers/dryers, free WiFi, and flat-screen TVs with cable channels.

Premier Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$155 per night

Premiere Two Bedroom Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Premiere One Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Les Suites Hotel Ottawa ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Les Suites Hotel Ottawa

Everyone (6) Family (1)
4 out of 5

Good value

Pros: Close restaurants, Free Internet, 10 minute walk to parliament hill
The only negative I can say is that our suite had a lot of wear and tear. I hope that this not the case with all the rooms but that ours is high on the list for some touch ups.

Posted by on 20 Jul 2012

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4 out of 5
The location was excellent being beside the Rideau Centre and close to the centre of town

Posted by on 4 Jan 2019

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Comment from Hotel Management

4 Jan 2019 by Chris

Dear Kofi, Thank you for your excellent review and I'm pleased to hear you enjoyed our fantastic downtown location! It would be a pleasure to host you again on your next stay in Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016, 2018

4 out of 5

Very large room, very comfortable.

Pros: Spacious rooms, clean, well run.
Cons: Had a little trouble with logging on to WiFi. But staff was very helpful and got it all worked out.
Location: Bymarket pubs and dining. Parliament. The canal walk. All withing a nice walk. Bring your umbrella though.
Location, location, location! Just a couple of blocks off the Bymarket area. Lots of great pubs within walking distance. Ottawa is a beautiful city, so a nice walk along the canal and over to the Parliament Buildings was much appreciated!

Posted by , from Tucson, AZ on 31 Aug 2018

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Comment from Hotel Management

31 Aug 2018 by Chris

Dear Dr. Cathode, Thank you for your fantastic review and I'm happy to hear you enjoyed our awesome downtown location, helpful Team Members and our spacious and clean suites! It would be a pleasure to host you again on your next stay in Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016

5 out of 5

Amazing staff, great location

Pros: Hotel amenities and staff are by far top notch.
Cons: Nothing!
Location: We were there for the Run Ottawa race weekend, so didn't really do anything outside of that! Easy walk to the fitness expo, start lines, and eateries!
Can't say enough great things about our experience! We were a large running group for the Run Ottawa race weekend, and were thoroughly accommodated by Les Suites. Each and every staff member we spoke with was polite, courteous and helpful.We had three rooms - two two-bedroom suites, and one one-bedroom suite - and they were beyond spacious. All room amenities were top notch, and included a FULL kitchen (stove, oven, full fridge AND dishwasher - not a kitchenette!), AND washer/dryer. Pull out couch was uber comfortable as well for those that used it. Linens, towels and bathroom supplies were luxurious and plentiful. One of our runners unfortunately needed a wheelchair and the staff were quick to obtain one. Very, very satisfied not only in the hotel itself, but the people that make the hotel as fabulous as it is. Highly recommend Les Suites, and Gabriel's Pizza!!

Posted by , from Toronto, Ontario on 31 May 2016

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Comment from Hotel Management

8 Jun 2016 by Chris

Dear Gillian, Thank you for your awesome review and I’m pleased you enjoyed your time in Ottawa during the Race Weekend! Thank you for also mentioning our fantastic Team Members. I’m proud to be the General Manager of a Team of hospitality professionals who go out of their way to ensure all of our guests have an excellent experience. Our spacious and fully-equipped suites are perfect for sharing and I look forward to providing you and your group a warm welcome back on your next stay in downtown Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism’s 2015 Star Property of the Year

5 out of 5

Very spacious Great location

Sadly you booked and charged me for one extra day which I did not enjoy. The hotel could not refund since my reservations were not made with them

Posted by on 11 Jan 2016

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Comment from Hotel Management

14 Jan 2016 by Chris

Dear Guest, Thank you for your excellent 5/5 rating! You are correct in noting that we are unable to refund any charges to guests who make their reservations through a third party. Please do contact Travelocity. I look forward to hosting you again in future! Sincerely, Chris Pierce, General Manager, Ottawa Tourism’s 2015 Star Property of the Year

5 out of 5

Fantastic location and HUGE rooms!

Pros: Amenities! Full kitchen, washer & dryer, comfortable bed, great size!
Cons: On Saturday night there were lots of partiers in the hotel and several open containers of alcohol got left in the elevators.
Location: Rideau Centre - high end shopping mall Byward Market - great unique shopping & TONS of great restaurants and pubs!
We stayed here for 3 nights and are already planning our next trip back. Next time, we will take more advantage of the in-room amenities (dishwasher, washer & dryer, fridge, stove, microwave, kettle, etc.). We loved the location - just around the corner from the Rideau Centre, and 1-2 blocks from the Byward Market. Staff at the hotel were very friendly and pleasant, the room was clean and comfortable, and the downstairs cafe was quite good.

Posted by , from Fredericton, NB on 18 Nov 2015

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Comment from Hotel Management

20 Nov 2015 by Chris

Dear KingSeraSera, Thank you for your fantastic review mentioning our fully-equipped suites, awesome downtown location, friendly Team Members and cleanliness! Please note that we do have a security guards touring the hotel to ensure all of our guests have a restful sleep. I look forward to hosting you again on your next trip to Ottawa! Sincerely, Chris Pierce, General Manager, Ottawa Tourism’s 2015 Star Property of the Year

5 out of 5

Great location.

Good value. Location close to restaurants and sightseeing. Friendly front desk staff.

Posted by on 14 Sep 2015

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Comment from Hotel Management

23 Sep 2015 by Chris

Dear Len, It’s always a pleasure to receive 5/5 ratings, especially those mentioning our friendly Front Desk Team Members! Our value for money and excellent downtown location keep our guests coming back. I look forward to hosting you again in future! Sincerely, Chris Pierce, General Manager

5 out of 5

You'll find it right downtown !

Les Suites is located in the heart of the city's busy commercial area, within walking distance to the St-Laurent shopping centre. The rooms are quiet, with all the amenities of home.

Posted by , from Cornwall Ontario on 20 Apr 2015

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5 out of 5

Loved the hotel and the City. Can't wait to come back.

Pros: Free Internet
Although it was a bit older, the hotel was clean and comfortable. The service and location were ideal.

Posted by , from Michigan, USA on 23 Mar 2013

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4 out of 5

Great location

Pros: Close restaurants, close to shopping, close to the market
Cons: No free Internet, Noisy, pool was very cold
Staff were friendly and welcoming. I think some rooms are being renovated, ours wasn't yet. Suite was very large (2 bedrooms) and ideal when travelling with children. Kitchen was great. Downside, ask for a room not facing the Market (very loud at night even from the 18th floor). We would return because of the convenience to the Market, shopping and downtown and we love the fact that we don't have to eat out all the time and make a meal in the suite.

Posted by , from Toronto, ON, Canada on 17 May 2012

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About the Les Suites Hotel Ottawa

Location 130 Besserer St, Ottawa, ON K1N9M9

Property Features

Les Suites Hotel Ottawa offers its guests an indoor pool, a health club, and a spa tub. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this aparthotel measures 9235 square feet (858 square meters). The eco-friendly Les Suites Hotel Ottawa also features multilingual staff, a garden, and complimentary newspapers in the lobby. For a fee, parking is available. This 3.5-star Ottawa aparthotel is smoke free.

  • 239 guestrooms or units
  • 22 levels
  • 9235 sq ft of conference space
  • 858 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (15.8 km / 9.8 mi)
  • Train station: Ottawa Station (4.5 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Les Suites Hotel Ottawa offers 239 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Rooms open to balconies. Accommodations have separate living rooms and are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels and pay movies. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Presse Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: CAD 50 per pet (varies based on length of stay)
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 6 and CAD 15 per person (approximately)
  • Self parking fee: CAD 28 per night
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suites Hotel Ottawa
  • Suites Ottawa
  • Les Hotel Ottawa
  • Ottawa Les Hotel
  • Les Suites Ottawa

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.