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Les Suites Hotel Ottawa

4.0 star property
4-star eco-certified aparthotel near University of Ottawa

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Photo gallery for Les Suites Hotel Ottawa

Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
130 Besserer St, Ottawa, ON, K1N9M9
  • University of Ottawa
    ‪1 min walk‬
  • Byward Market Square
    ‪7 min walk‬
  • Parliament Hill
    ‪17 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for MODERN | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

MODERN | Family Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for CLASSIC | One Bedroom Queen Suite

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | One Bedroom Queen Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for CLASSIC | Hotel Room

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | Hotel Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for MODERN | One Bedroom King Suite

43-inch flat-screen TV with cable channels, TV

MODERN | One Bedroom King Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for CLASSIC | Family Two Bedroom Suite

Fridge, microwave, coffee/tea maker, electric kettle

CLASSIC | Family Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | One Bedroom King Suite

Premium bedding, pillowtop beds, in-room safe, desk

CLASSIC | One Bedroom King Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for MODERN | Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, desk

MODERN | Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for MODERN | One Bedroom Queen Suite

Fridge, microwave, coffee/tea maker, electric kettle

MODERN | One Bedroom Queen Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the area

Ottawa

Heart of Ottawa.At this Downtown Ottawa aparthotel, you'll be within a 5-minute walk of University of Ottawa and Rogers Centre Ottawa. Rideau Canal and Byward Market Square are also within half a mile (1 km).
View more Aparthotels in OttawaOpens in a new window

What's nearby

  • University of Ottawa - 1 min walk - 0.1 km
  • Rogers Centre Ottawa - 4 min walk - 0.4 km
  • Byward Market Square - 7 min walk - 0.6 km
  • Parliament Hill - 17 min walk - 1.4 km
  • Canadian Museum of History - 5 min drive - 3.5 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Bridgehead - ‬5 min walk
  • ‪Dining Hall - ‬3 min walk
  • ‪Poulet Rouge - ‬5 min walk
  • ‪Bourbon St. Grill - ‬5 min walk
  • ‪Umi Sushi Express - ‬4 min walk

About this property

Les Suites Hotel Ottawa

4-star eco-certified aparthotel near University of Ottawa
Les Suites Hotel Ottawa offers its guests an indoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this aparthotel measures 2235 square feet (208 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Les Suites Hotel Ottawa. For a fee, parking is available.

This 4-star Ottawa aparthotel is smoke free.

  • 239 guestrooms or units
  • 22 levels
  • 2235 sq ft of conference space
  • 208 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Les Suites Hotel Ottawa offers 239 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Polish, Vietnamese

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Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Indoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 33 per night)
  • Onsite parking options include a garage

Family friendly

  • Art supplies
  • Children stay free (see details)
  • Children's books
  • Crib: CAD 10 per night

Restaurants on site

  • Presse Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2,235 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • 2 pets total
  • Fee: CAD 50 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Gym
  • Health club
  • Bicycle rentals nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 22 floors
  • 239 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 9 to June 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for CAD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 33 per night (in/out privileges)
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Suites Ottawa
Les Suites
Les Suites Hotel
Les Suites Hotel Ottawa
Les Suites Ottawa
Ottawa Hotel Suites
Ottawa Suites
Ottawa Suites Hotel
Suites Hotel Ottawa
Suites Ottawa
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Hotel Ottawa Ottawa
Les Suites Hotel Ottawa Aparthotel
Les Suites Hotel Ottawa Aparthotel Ottawa

Les Suites Hotel Ottawa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2089 out of 4555 reviews
Rating 8 - Good. 1665 out of 4555 reviews
Rating 6 - Okay. 482 out of 4555 reviews
Rating 4 - Poor. 197 out of 4555 reviews
Rating 2 - Terrible. 122 out of 4555 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Hon Yu

Travelled with family
Liked: Cleanliness, room comfort

Misleading info: only 1 toilet, not 2 toilets.

While the advertisement indicates two toilets, hotel staff told me that only one or two rooms per floor have the two toilet configuration, while the rest have one toilet. We were given the one toilet config. I had booked this hotel because I saw that it had the 2 toilet config, but unfortunately, it was limited stock. I felt that I was misled by the information on hotels.com.
Stayed 1 night in Feb 2025

10/10 Excellent

Gregory, Lakeshore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property. We upgraded our rooms upon check in and were completely satisfied with our stay.
Stayed 1 night in Feb 2025

6/10 Okay

Thuy

6/10 Okay

Lena

Disliked: Cleanliness
Great location next to the downtown Rideau mall but the floors are never cleaned with a mop. Otherwise, friendly staff
Stayed 2 nights in Feb 2025

6/10 Okay

Erica, Tobique Narrows

Liked: Property conditions & facilities
Disliked: Cleanliness
I enjoyed my stay!! The staff was very friendly and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, room comfort
Amazing experience staff were very helpful customer service was the best.
Stayed 1 night in Jan 2025

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities
Clean, spacious but even at the 16th floor, the outside noise keep waking people's in the room.
Stayed 1 night in Jan 2025

8/10 Good

Gilles

Business traveller
Liked: Cleanliness, room comfort

Practical location

The check-in and parking were a bit disorganized but the room was clean and relaxing
Stayed 1 night in Jan 2025

8/10 Good

Steacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Sofa bed pull out bumpy and parking an additional $34. Otherwise everything else was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was close to the canal for skating. Room was clean. Would go back again!
Stayed 1 night in Jan 2025

10/10 Excellent

Seongcheol

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

christopher

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort

amazing stay

this place was fabulous.service was perfect and the room was fantastic.i strongly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall pretty good except that we had a bit hiccup in the beginning when we realized that we were given one of the few two bedroom suites with only one washroom. The manager helped with the situation quickly but just for anyone who needs two washrooms, make sure you mention it to them ahead of them.
Stayed 2 nights in Jan 2025

8/10 Good

Carole

Liked: Cleanliness, room comfort
The room was comfortable enough. The bathroom toilet needs to be replaced and the bed was squeaky when we moved. I know you’re renovating the floors above us on the 6th which is good but bad because then you will increase the price
Stayed 2 nights in Jan 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gave us an extra excellent upgrade. Staff was very accommodating.
Stayed 2 nights in Jan 2025

6/10 Okay

Danielle

Business traveller
Disliked: Amenities, property conditions & facilities
Parking was incredibly confusing in the staff was no help. The rooms are really nice though.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The ability to do self catering in the suites is great.
Stayed 4 nights in Jan 2025

6/10 Okay

francis

customer service is uhm... very bad
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew, Jericho

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite (1 bedroom) that we had was huge! It had a fully equipped kitchen (stove, oven, refrigerator/ freezer, dish washer, coffee maker, toaster, electric kettle, pots, pans, cups), washer/ dryer, kitchen table, sofa, chairs, 2 TVs. There was a party going on on our hallway and we could not hear a thing from it in our room. The pool is good (no hot tub or sauna) and the workout room was quite equipped, too.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to canal to skate. Easy walk to Byward Market to enjoy live music at pub and dinner .
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. The low score on the area around the property is nothing Les Suites can control as it is more a city issue. We appreciate the service and added attention given it was my wife's bday.
Stayed 1 night in Jan 2025