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Hilton Garden Inn Ottawa Airport

3.0 star property
3-star hotel in Gloucester

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Photo gallery for Hilton Garden Inn Ottawa Airport

Snack bar
Exterior
Lobby
Lobby
Indoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, EY Centre
    ‪8 min walk‬
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, Parliament Hill
    ‪20 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪2 min drive‬

Room options

View all photos for King Fully accessible w/ bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

King Fully accessible w/ bathtub

10.0 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Wheelchair accessible w/ roll in shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Mobility Accessible w Roll in shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Two Queen Room with SofaBed

Down comforters, blackout drapes, soundproofing, iron/ironing board

Two Queen Room with SofaBed

  • Sleeps 4

View all photos for Premium Two Queen Room with Sofa Bed

Down comforters, blackout drapes, soundproofing, iron/ironing board

Premium Two Queen Room with Sofa Bed

  • Sleeps 4

View all photos for 1 King Standard w/ walk in shower

1 King Standard w/ walk in shower | Bathroom

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe Corner w/ bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Deluxe Corner w/ bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Deluxe w/ walk in shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Deluxe w/ walk in shower

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible Two Queen Room with Bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

View all photos for 1 King Suite w/ Living room

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Suite w/ Living room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Boardroom suite

1 King Boardroom suite

1 King Boardroom suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe w/ bathtub

50-inch LCD TV with satellite channels, TV

1 King Deluxe w/ bathtub

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Standard w/ bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

1 King Standard w/ bathtub

9.2 out of 10
Wonderful
(134 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(93 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Hearing Accessible

Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Deluxe w bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

2 Queen Deluxe w bathtub

9.2 out of 10
Wonderful
(42 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room With Walk-in Shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

Standard King Room With Walk-in Shower

  • Sleeps 2

Standard Room With 1 King Bed And Bathtub

  • Sleeps 2

Deluxe Corner Room With 1 King Bed And Bathtub

  • Sleeps 4

Deluxe King Room With Walk In Shower

  • Sleeps 4

View all photos for Boardroom, Suite, King Bed

Down comforters, blackout drapes, soundproofing, iron/ironing board

Boardroom, Suite, King Bed

  • Sleeps 4

View all photos for Two Queen Room

Down comforters, blackout drapes, soundproofing, iron/ironing board

Two Queen Room

  • Sleeps 4

View all photos for Conference Suite

Down comforters, blackout drapes, soundproofing, iron/ironing board

Conference Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Down comforters, blackout drapes, soundproofing, iron/ironing board

One Bedroom Suite

  • Sleeps 2

View all photos for King Room with SofaBed

Down comforters, blackout drapes, soundproofing, iron/ironing board

King Room with SofaBed

  • Sleeps 4

View all photos for Mobility/Hearing Accessible Two Queen Room with Roll in Shower

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Mobility/Hearing Accessible King Room with Bathtub

Down comforters, blackout drapes, soundproofing, iron/ironing board

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

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About the area

Ottawa

Gloucester stay.Within a 10-minute walk of this Gloucester hotel, you'll find EY Centre and Ernst & Young Centre. South Keys Shopping Centre and Rideau Canal are also within 3 miles (5 km).

What's nearby

  • EY Centre - 8 min walk - 0.7 km
  • Ernst & Young Centre - 10 min walk - 0.9 km
  • Carleton University - 7 min drive - 9.5 km
  • Parliament Hill - 20 min drive - 27.0 km
  • Canadian Tire Centre - 29 min drive - 37.9 km

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Di Noodle - ‬3 min drive
  • ‪Shawarma Station - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive
  • ‪The Keg Steakhouse + Bar - Hunt Club - ‬5 min drive

About this property

Hilton Garden Inn Ottawa Airport

3-star hotel in Gloucester
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 324 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 7200 sq ft of conference space
  • 669 sq m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1299 out of 2219 reviews
Rating 8 - Good. 576 out of 2219 reviews
Rating 6 - Okay. 175 out of 2219 reviews
Rating 4 - Poor. 94 out of 2219 reviews
Rating 2 - Terrible. 75 out of 2219 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

STEPHANIE, HENDERSONVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and the staff was great. I have no complaints and would stay there again.
Stayed 1 night in Mar 2026

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2026

6/10 Okay

Morgan

everything good exce
Stayed 1 night in Dec 2025

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super helpful hand friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Corrina

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room. Staff were pleasant.
Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfectt
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Room was great, staff was friendly! Hot tub was on point!
Stayed 1 night in Jan 2026

8/10 Good

Laurie

Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Room was amazing. Only stayed one night and left at 4 am to catch a flight.
Stayed 1 night in Jan 2026

10/10 Excellent

Corey

Liked: Cleanliness, amenities, property conditions & facilities
The rooms clean, and the building layout overall wven with the current renovations in motion is still soo much better then the other places ive stayed and the shuttle bus is really nicee too less stress not havinf to worry about taxis and such
Stayed 1 night in Jan 2026

2/10 Terrible

Kevin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
WHAT A NIGHTMARE AT CHECK IN....!! BEWARE!! MY COMPANY DEBIT CARD WAS CHARGED 6 TIMES IN LESS THAN 2 MINUTES. OVER $6,000.00 THEN THEY SAID THE CARD WAS DECLINED. THEN I GAVE A PERSONAL CARD AND HE TRIED TO DO THE SAME THING. HE CHARGED ME TWICE $2000. THE CARD WAS ACCEPTED. WHAT A COMPLETE JOKE. IT TOOK SEVEN DAYS FOR THE CHARGES TO CLEAR MY ACCOUNT AND BE CREDITED BACK. HE DID THE SAME THING TO MAN AHEAD OF ME THEN SAID HE COULD'NT HELP HIM. 2 AM THE GUY SAT IN THE LOBBY... TERRIABLE CHECK-IN BEWARE THIS PLACE IS A JOKE.
Stayed 5 nights in Jan 2026

8/10 Good

Claude

Construction going on so no front lobby, very small area to wait for shuttle
Stayed 1 night in Jan 2026

8/10 Good

Shen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast doesn't match the price charged
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Jan 2026

4/10 Poor

Arthur

Stayed 1 night in Jan 2026

2/10 Terrible

Sebastien

Travelled with family
Liked: Cleanliness, property conditions & facilities
The shuttle was not working on our first stay and needed to pay an extra for the van because of the amount of luggage. If the shuttle doesnt run the hotel should cover for the full expected service. The second stay was even worse because the shuttle was running but waited forever until I decided to call a cab due to the time (past midnight). To be told at the hotel that they were not giving voucher because the shuttle was running. The staff started to argue saying I should have call back which I did without answer. Really disappointed, will not return there.
Stayed 1 night in Dec 2025

10/10 Excellent

Jean

Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, will stay again.
Stayed 1 night in Jan 2026

2/10 Terrible

Sulayman

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We're supposed to get free breakfast but was charged for it . Then when we showed them that resort credit was included in our Expedia stay that would not honour it . Our flight got cancelled so we requested 45 minutes extension on checkout and they said no and harassed us to check out. Housekeeping manager was at our door at 10:30 am asking us when we were leaving so they could clean our room when checkout is not until 11am! Renovations are understandable and no big deal, but they don't allow any uber eats or food delivery but they have no food for lunch causing us to have to pay for a uber and leave every time we wanted to eat . Very disappointing stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Vishwendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Stayed 2 nights in Jan 2026

10/10 Excellent

Senna

Nice
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here a few times and it has always been wonderful. The staff are very nice and helpful. The rooms were always clean and comfortable. The breakfast was also great!
Stayed 1 night in Dec 2025

10/10 Excellent

Alemayehu, Calgary

Liked: Cleanliness, staff & service
Didnt try it 🙏
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025