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Fairfield Inn & Suites by Marriott Ottawa Kanata

2.5-star property
578 Terry Fox Drive, Ottawa, ON 1-855-887-0424
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4.3 out of 5
Excellent!
See all 9 Travelocity Reviews

"Easy parking, friendly staff and pleasant experience " More

By a verified traveller on Tue 17 Dec 2019

Points Of Interest

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Hotel Description

Eco-friendly hotel near Canadian Tire Centre

In suburbs

With a stay at this Ottawa Division hotel, you'll be within half a mile (1 km) of Bell Sensplex and 2 miles (3 km) of Canadian Tire Centre. Kanata Centrum Shopping Centre and Tanger Outlets are also within 3 miles (5 km).

Business services

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A snack bar/deli, express check-out, and dry cleaning are also on offer.

Free WiFi, comfy beds

The 98 guestrooms feature comforts like pillowtop beds and down comforters, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, coffee/tea makers, and LCD TVs with cable channels. Housekeeping is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$96* Per night/room 2 Apr. - 3 Apr.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn & Suites by Marriott Ottawa Kanata ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Ottawa Kanata

Everyone (2) Family (5)
5 out of 5
Easy parking, friendly staff and pleasant experience

Posted by on 17 Dec. 2019

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5 out of 5
Starting with the check in. We were lost due to my directions and called the hotel. They very polite gentleman gave me perfect directions that got us there with no trouble. Arriving at the hotel we received our room with the hotel layout. Our room was warm, extremely clean, beds were warm and comfortable and the breakfast was tasty with a good choice of food. We received a map of Ottawa and one of Kanata that helped us with our travels. EVERYONE (the staff) was top notch. We will not stay at any other hotel in the Ottawa area when we visit our family. Fairfield Inn & Suites is rated 10+ out of 10. Thank you for giving us such a comfortable weekend.

Posted by on 25 Nov. 2019

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4 out of 5
Convenient to get to and close to Senators game. Pool availble but not much to amuse the children.

Posted by on 12 Oct. 2019

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5 out of 5
I liked that the free outside parking was conveniently close to the hotel entrances. The courtesy breakfast had lots of variety to appeal to any taste and the breakfast room was clean and the staff worked continuously to keep it that way. I also liked that one could purchase a few snacks at the check-in desk.We were especially impressed by the cleanliness of the attractive rooms and the willingness and courteous manner in which the housekeeping and breakfast service staff were cheerful, welcoming and went out of their way to accommodate requests.

Posted by on 13 Aug. 2019

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3 out of 5

Signs of a rushed remodel

Pros: Comfortable bed, decent location, quiet. If the location works for you, I could still recommend the hotel.
Cons: Fit and finish of doors and bathroom.
Location: Didn't get out enough to say. If you're on foot, you'll have a very busy road/highway to cross to get to anyplace to eat.
I learned from the cab driver on the way to the hotel that this had been through a recent remodel. The room was nice enough but showed plenty of signs of a rushed remodel--e.g. the front door would barely close it fit so poorly, as did the bathroom door. The shower looked like a "kit" to cover the old hotel's aging fixtures. Other than that, this was a reasonable stay but didn't have the polish of a hotel intended for a Marriott property.

Posted by , from Peterborough, NH on 10 Sep. 2016

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5 out of 5

Close to highway and attractions.

Pros: This place is great. I stayed last year and it was under construction. This year it was completely remodeled.
Location: Canadian Tire center, shopping, restaurants.
This place is great. I stayed last year and it was under construction. This year it was completely remodeled. I arrived about 3 hours before check in, no problem, had my room ready. The only reason I didn't give the room a 5 star is because the cable went out for about 12 hours, I sleep with the tv on so it sucked! (about 9pm-9am) Other wise, awesome! I'll stay again next year for sure.

Posted by , from Shortsville, NY on 8 Aug. 2016

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3 out of 5

Elevator

The response time for the elevator was very slow. It seems we spent more time waiting than riding to floors. The side door was sometimes unlocked even though a key card was needed. Although it was nice to have a free breakfast the quality was far from flavorful, I have been to other free breakfast hotels were the meal was excellent and with more selections.

Posted by on 1 Nov. 2010

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5 out of 5

great place to stay

the best place i have ever stayed by far. the staff were fantastic the rooms exceptionally clean. i did not use the the pool although we had a look at it and it seems a little small, the fitness area was above average. the breaskfast was included in the rate and was fantastic, they even had fresh made waffels....not the healthy choice but awesome!!! I would return for any reason. I was there for a concert.....just a fews minutes walk from the stadium

Posted by on 19 Mar. 2008

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4 out of 5

Country Inn review

This hotel provided excellent value for money - the continental breakfast was better than expected and the room and service were very good.

Posted by on 10 Sep. 2007

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About the Fairfield Inn & Suites by Marriott Ottawa Kanata

Location 578 Terry Fox Drive, Ottawa, ON K2L 4G8

Property Features

Fairfield Inn & Suites by Marriott Ottawa Kanata offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room. WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square meters). The eco-friendly Fairfield Inn & Suites by Marriott Ottawa Kanata also features multilingual staff, coffee/tea in a common area, and laundry facilities. Smoking is allowed in designated areas at this Ottawa hotel.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ottawa International Airport (YOW) (32.6 km / 20.3 mi)

Room Amenities

Fairfield Inn & Suites by Marriott Ottawa Kanata offers 98 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Ottawa West
  • Country Inn Carlson Ottawa West
  • Fairfield Inn Marriott Ottawa Kanata Hotel
  • Fairfield Inn Marriott Ottawa Kanata
  • Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel
  • Fairfield Inn & Suites by Marriott Ottawa Kanata Ottawa
  • Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel Ottawa

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.