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4.6 out of 5

"Easy parking, friendly staff and pleasant experience " More

By a verified traveller on Tue 17 Dec 2019

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Hotel Description

Hotel near Canadian Tire Centre in Ottawa

Kanata stay

With a stay at this Kanata hotel, you'll be within half a mile (1 km) of Bell Sensplex and 2 miles (3 km) of Canadian Tire Centre. Kanata Centrum Shopping Centre and Tanger Outlets are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $144* Per night/room 30 Mar. - 31 Mar.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn & Suites by Marriott Ottawa Kanata ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott Ottawa Kanata

Everyone (5) Family (5)
5 out of 5

Posted by on 22 Jul. 2023

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Comment from Hotel Management

23 Jul. 2023 by Ellie

Thank you for the review, we are glad you had such a great stay. We hope to see you again soon!

5 out of 5
Easy parking, friendly staff and pleasant experience

Posted by on 17 Dec. 2019

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5 out of 5
Starting with the check in. We were lost due to my directions and called the hotel. They very polite gentleman gave me perfect directions that got us there with no trouble. Arriving at the hotel we received our room with the hotel layout. Our room was warm, extremely clean, beds were warm and comfortable and the breakfast was tasty with a good choice of food. We received a map of Ottawa and one of Kanata that helped us with our travels. EVERYONE (the staff) was top notch. We will not stay at any other hotel in the Ottawa area when we visit our family. Fairfield Inn & Suites is rated 10+ out of 10. Thank you for giving us such a comfortable weekend.

Posted by on 25 Nov. 2019

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4 out of 5

Posted by on 9 Dec. 2023

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Comment from Hotel Management

19 Dec. 2023 by Guest Services

Hello Sean! Thank you for staying with us and hope to see you again in the near future!

5 out of 5

Posted by on 29 Oct. 2023

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Comment from Hotel Management

30 Nov. 2023 by Guest Services

Hello Corinne! Thank you for taking the time to post a review of our property and look forward to your next stay with us!

4 out of 5
Convenient to get to and close to Senators game. Pool availble but not much to amuse the children.

Posted by on 12 Oct. 2019

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5 out of 5
I liked that the free outside parking was conveniently close to the hotel entrances. The courtesy breakfast had lots of variety to appeal to any taste and the breakfast room was clean and the staff worked continuously to keep it that way. I also liked that one could purchase a few snacks at the check-in desk.We were especially impressed by the cleanliness of the attractive rooms and the willingness and courteous manner in which the housekeeping and breakfast service staff were cheerful, welcoming and went out of their way to accommodate requests.

Posted by on 13 Aug. 2019

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3 out of 5

Signs of a rushed remodel

Pros: Comfortable bed, decent location, quiet. If the location works for you, I could still recommend the hotel.
Cons: Fit and finish of doors and bathroom.
Location: Didn't get out enough to say. If you're on foot, you'll have a very busy road/highway to cross to get to anyplace to eat.
I learned from the cab driver on the way to the hotel that this had been through a recent remodel. The room was nice enough but showed plenty of signs of a rushed remodel--e.g. the front door would barely close it fit so poorly, as did the bathroom door. The shower looked like a "kit" to cover the old hotel's aging fixtures. Other than that, this was a reasonable stay but didn't have the polish of a hotel intended for a Marriott property.

Posted by , from Peterborough, NH on 10 Sep. 2016

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5 out of 5

Close to highway and attractions.

Pros: This place is great. I stayed last year and it was under construction. This year it was completely remodeled.
Location: Canadian Tire center, shopping, restaurants.
This place is great. I stayed last year and it was under construction. This year it was completely remodeled. I arrived about 3 hours before check in, no problem, had my room ready. The only reason I didn't give the room a 5 star is because the cable went out for about 12 hours, I sleep with the tv on so it sucked! (about 9pm-9am) Other wise, awesome! I'll stay again next year for sure.

Posted by , from Shortsville, NY on 8 Aug. 2016

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About the Fairfield Inn & Suites by Marriott Ottawa Kanata

Location 578 Terry Fox Drive, Ottawa, ON K2L 4G8

Property Features

Fairfield Inn & Suites by Marriott Ottawa Kanata offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. The business-friendly Fairfield Inn & Suites by Marriott Ottawa Kanata also features multilingual staff, coffee/tea in a common area, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Ottawa hotel.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott Ottawa Kanata offers 98 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 27-inch LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 11:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Ottawa West
  • Country Inn Carlson Ottawa West
  • Fairfield Inn Marriott Ottawa Kanata Hotel
  • Fairfield Inn Marriott Ottawa Kanata
  • Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel
  • Fairfield Inn & Suites by Marriott Ottawa Kanata Ottawa
  • Fairfield Inn & Suites by Marriott Ottawa Kanata Hotel Ottawa

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.