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5.0 out of 5

"Beautiful hotel room and property! " More

By a verified traveller on Sun 11 Feb 2024

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Hotel Description

4-star eco-certified hotel near National War Memorial

Downtown Ottawa stay

Within a 10-minute walk of this Downtown Ottawa hotel, you'll find National War Memorial and Rideau Centre. Also, Parliament Hill is within half a mile (1 km) and Rideau Canal is within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a fireplace in the lobby are also provided.

Classic Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $168* Per night/room 30 Mar. - 31 Mar.

Elgin Class Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park View Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Two Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park View Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lord Elgin Hotel ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Lord Elgin Hotel

Everyone (1) Couples (2) Family (1)
5 out of 5
Customer parking was not very convenient. Valet service was available but pricey.

Posted by on 14 Nov. 2021

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Comment from Hotel Management

16 Nov. 2021 by Guest Services Supervisor

Good day, Thank you for taking the time to review your recent stay with us here at The Historic Lord Elgin Hotel. We do value our guest input and apologies that you had a hard time finding self-parking. Our valet parking is here for our guest convivence and our rate is one of the lowest in the Ottawa downtown area. We hope you enjoyed your stay while you were here and looking forward to welcome you back in the future

5 out of 5
Beautiful hotel room and property!

Posted by on 11 Feb. 2024

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Comment from Hotel Management

11 Feb. 2024 by Guest Services Supervisor - Mariyam

Thank you for choosing to stay with us at the historic Lord Elgin hotel. We are delighted to hear you enjoyed your stay! We hope to have the opportunity to welcome you back once again.

5 out of 5
Centrally located

Posted by , from WASHINGTON on 22 Aug. 2023

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Comment from Hotel Management

26 Aug. 2023 by Guest Services Supervisor -Juliana K

Good day,Thank you for sharing your feedback from your stay at the historic Lord Elgin Hotel. We are happy to hear that our team was able to provide you with an enjoyable stay and that you were able to take advantage of our central location. I hope to have the pleasure of welcoming you back on your next visit so that we can earn 5 out of 5!

5 out of 5

Posted by on 6 Feb. 2023

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Comment from Hotel Management

9 Mar. 2023 by Guest Services Supervisor - Ana S.

We are delighted to always serve you here at the historic Lord Elgin hotel. We really appreacite your feedback and hope to welcome you back in your next visit into town.All the best!

Property Features

As a guest of Lord Elgin Hotel, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the eco-certified Lord Elgin Hotel. For a fee, parking is available. This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 355 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 1941
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (4.5 km / 2.8 mi)
  • Metro station: Parliament Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.

Lord Elgin Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 4–32 for adults, and CAD 4–21 for children
  • Valet parking fee: CAD 39 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elgin Hotel
  • Elgin Lord
  • Hotel Lord Elgin
  • Lord Elgin
  • Lord Elgin Hotel
  • Lord Elgin Hotel Ottawa
  • Lord Elgin Ottawa
  • Lord Elgin Hotel Hotel
  • Lord Elgin Hotel Ottawa
  • Lord Elgin Hotel Hotel Ottawa

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.