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Family-friendly 4-star hotel near Byward Market Square
Downtown Ottawa stay
Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Parliament Hill and National Arts Centre. Byward Market Square and University of Ottawa are also within 2 miles (3 km).
Family-friendly fun
This hotel features an indoor pool, a health club, and a restaurant. There's fun for all ages with a free kid's club and an arcade/game room, and families will appreciate the onsite laundry facilities. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.
WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 480 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include room service, premium bedding, and in-room massages.
Ottawa Marriott Hotel ratings based on 9 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Ottawa Marriott Hotel
Everyone (1)Couples (1)Family (1)
2 out of 5
We had difficulties during our stay. Rooms as requested not ready at check in, keys didn’t work requiring us to re-activate at least 10-15 times during our stay before they had to replace the entire mechanism, sink slow to drain in bathroom. Nice staff, good service in lounge.
Posted by a verified traveller on 14 Aug. 2019
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5 out of 5
Besides no smoking. the hotal was great! 2 blocks from parliament hill
Pros:Close restaurants, Free Internet
Was a great place to stay. no smoking but that didnt stop me from having fun!
Posted by mafin69, from Toronto, ON, Canada on 9 Jul. 2012
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5 out of 5
Fantastic
Pros:staff
Cons:No free Internet, pool attendant was not to the standard
The staff was beyond exelent They where helpfull with everything from tourist question to holding elevator doors. The room was very clean as was the entire hotel. The extended pool hours was great,the only minor complaint I could think of was the pool attendant was more worried about playing farmville than assisting people.
Top notch alll the way!
Posted by Key04 on 4 Sep. 2011
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5 out of 5
Property had a great location to downtown Ottawa and very friendly staff.
Posted by R.L. on 22 Jul. 2019
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4 out of 5
Decent place to stay near museums etc.
Good overall but room was small and there was a lot of noise at night. Staff excellent, very friendly and helpful.
Posted by a verified traveller on 1 Sep. 2015
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3 out of 5
Nice but...
Upon arriving to the hotel we were greeted by a very friendly staff, they were kind and effecient, but did not seem to have much knowledge of the surrounding area and bars in Ottawa/Hull. (approx 11PM). We immediately took the elevator up to our room, only to find out the room we had booked (King bed, with queen pullout) was not what we had received. Upon calling the front desk they claim there was no room fo this type, and they were not willing to allow us to change to a room with 2 beds due to full occupancy.
The room was very clean, the air conditioning in our room didn't work, but the rest of the room was satisfactory. We pay a hefty price for this hotel, but that could be because of the last minute booking. Also while we were here, we were informed the mini-golf, whirlpool, etc.. were all under construction, would have been nice to have been notified of this as well.
Overall, the price is pretty high, but the quality is there, and the staff are friendly. We didn't get what we booked, but over all the stay was satisfactory, however I would not stay there again. oh ya, they claim nothing is wrong, but the pool is super COLD!
Posted by a verified traveller on 1 Sep. 2008
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4 out of 5
Helpful
Very helpful staff. I became ill and they did everything they could to help me out. Thanks Night manager! The restaurant at the top was so nice! Expensive, but an elegant place with a great view/views. Room and bed were good, typical. Room a bit smaller than other Marriotts I have stayed at. Tough to get food after 9pm in that area. We got a nice internet deal, which made the room a good value. Normally the price is a bit high.
Posted by a verified traveller on 16 Jan. 2008
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5 out of 5
Great Hotel
The most comfortable bed I have ever slept in. Great location and friendly service. I also appreciated the late hours of pool access.
Posted by a verified traveller on 31 Jan. 2007
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3 out of 5
4am alarm
Everything fine, BUT the fire alarm went off at 4am due to an ERROR that occured and not an actual emergency. We were on the 24th floor, and were informed the problem was on the lower level. This was terrifying due to our being on the 24th floor. We complained to the manager the next morning who told us he was glad the alarms work and that they wake guests up. That is what they are there for; and have a nice day. We had a 400 mile drive back home and didn't sleep from 4am until check out so we would have appreciated more from the manager since it was not an actual emergency.
Ottawa Marriott Hotel offers its guests an indoor pool and a health club. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. A complimentary children's club, an arcade/game room, and multilingual staff are also featured at the family-friendly Ottawa Marriott Hotel. For a fee, parking is available. This 4-star Ottawa hotel is smoke free.
480 guestrooms or units
29 levels
31,000 sq ft of conference space
Dining venue
Bar or lounge
Coffee shop
Deli
Kid's club (free)
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Concierge
Wedding services available
Game room or arcade
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Children's club (free)
Snack bar/deli
Laundry facilities
Arcade/game room
Refrigerator
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (14 km / 8.7 mi)
Train station: Ottawa Station (5.7 km / 3.5 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Ottawa Marriott Hotel offers 480 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, and hair dryers. This Ottawa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
In-room dining (limited hours)
HD television
Cable channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Rollaway beds (free)
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
SPIN Kitchen and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time ends at 3 AM
Check-in time starts at 3 PM
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free rollaway/extra beds!
Pets
Pets are welcome and stay free
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Pets allowed (no fees)
UnionPay
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: CAD 19 per person (approximately)
Fee for in-room wireless Internet: CAD 7.95 per day (rates may vary)
Self parking fee: CAD 23.00 per day (in/out privileges)
Valet parking fee: CAD 29.00 per day (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Marriott Hotel Ottawa
Ottawa Marriott
Ottawa Marriott Hotel
Marriott Ottawa
Ottawa Marriott Hotel Hotel
Ottawa Marriott Hotel Ottawa
Ottawa Marriott Hotel Hotel Ottawa
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
