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reStays Ottawa

4.0 star property
4-star hotel near Rideau Canal

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Photo gallery for reStays Ottawa

Front of property
City Penthouse
1 bedroom, premium bedding, pillowtop beds, in-room safe
City Condo | Private kitchen
City Penthouse | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Parliament Hill
    ‪5 min walk‬
  • Byward Market Square
    ‪10 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(29 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-size fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(16 reviews)
  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard One Bedroom Suite

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Condo

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Condo

9.0 out of 10
Wonderful
(12 reviews)
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo

City Condo

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Hot tub
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CA $255 total
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About the area

Ottawa

Downtown Ottawa stay.Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Rideau Canal and National Arts Centre. Parliament Hill and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • Parliament Hill - 5 min walk - 0.5 km
  • National Arts Centre - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Byward Market Square - 10 min walk - 0.9 km
  • University of Ottawa - 12 min walk - 1.0 km

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 6 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Bier Markt - ‬2 min walk
  • ‪D'Arcy McGee's Irish Pub - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St. Fare - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

reStays Ottawa

4-star hotel near Rideau Canal
There's a restaurant on site. Public spaces have free WiFi. ReStays Ottawa offers its guests a sauna and a fitness center. There are 2 meeting rooms available. A terrace, a vending machine, and an arcade/game room are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

  • 111 guestrooms or units
  • 12 levels
  • 2 buildings
  • Built in 2021
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Dining venue
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 37 per day)
  • Limited onsite parking

Food and drink

  • A restaurant
  • Private picnics

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1171 out of 1426 reviews
Rating 8 - Good. 167 out of 1426 reviews
Rating 6 - Okay. 51 out of 1426 reviews
Rating 4 - Poor. 13 out of 1426 reviews
Rating 2 - Terrible. 24 out of 1426 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Asea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained, staff went above and beyond to make our stay pleasant!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great experience

great location and room. Clean and comfortable. Staff friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Farzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Mar 2025

6/10 Okay

Bahara

Business traveller
Disliked: Staff & service, property conditions & facilities
Incompetent staff to offer non true services that you end up paying for it without your consent and knowledge.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wiktri

Stayed 1 night in Mar 2025

8/10 Good

brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

AMY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always incredibly professional. Truly top notch people. The building, units, cleanliness, all 10, but the professionalism of the staff really stands out to me.
Stayed 1 night in Mar 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized Beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Ji Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome , clean place to stay in the heart of Ottawa . Would definitely stay here again and would highly recommend. Staff were friendly and very accommodating
Stayed 4 nights in Mar 2025

6/10 Okay

Angelina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No TV is bedroom so we attempted to set up in the living room pull out. Had no extra linens for the pull out and attempted to call 6 times to front desk for linens to be sent up. Left a voicemail and everything, no replies. Woke up to banging and clanging outside at 5am. Probably would not stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Connor

Stayed 1 night in Mar 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk offered us a free upgrade, which was highly appreciated. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Ashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and efficiently designed!👍
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
It's the only place I stay in Ottawa. Always consistently clean, quiet, affordable and perfectly located to walk anywhere!
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The client service was outstanding and the property was really nice.
Stayed 1 night in Feb 2025

2/10 Terrible

Resul

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Heating wasn’t on and I couldn’t turn it on either. I froze to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Benes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia, Groton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Being right downtown is amz
Stayed 1 night in Mar 2025

10/10 Excellent

Katsirakeron

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, felt very cozy and relaxed during my stay. Will be visiting again soon
Stayed 1 night in Mar 2025