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Holiday Inn Ottawa East by IHG

3.0 star property
3-star hotel near University of Ottawa

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Photo gallery for Holiday Inn Ottawa East by IHG

Exterior
Indoor pool
Reception
Bar (on property)
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Bar

Explore the area

View in a map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(14 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(116 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(52 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

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Exterior

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About the area

Ottawa

Gloucester stay.Your stay at this Gloucester hotel places you within 3 miles (5 km) of University of Ottawa and Children's Hospital of Eastern Ontario. The Ottawa Hospital General Campus and Rideau Canal are also within 3 miles (5 km).

What's nearby

  • University of Ottawa - 3 min drive - 4.1 km
  • Rideau Canal - 4 min drive - 4.4 km
  • Rogers Centre Ottawa - 5 min drive - 5.5 km
  • Byward Market Square - 6 min drive - 6.3 km
  • Parliament Hill - 6 min drive - 6.3 km

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Aladdin Bakery - ‬10 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Accacia Fine Pastries & Desserts - ‬10 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Holiday Inn Ottawa East by IHG

3-star hotel near University of Ottawa
Holiday Inn Ottawa East by IHG offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 8148 square feet (757 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East by IHG. Free self parking is available.

This 3-star Ottawa hotel is smoke free.

  • 261 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 8148 sq ft of conference space
  • 757 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukrainian

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 2,397 reviews
The price is CA $152
CA $180 total
includes taxes & fees
Aug 24 - Aug 25
Holiday Inn Express & Suites Downtown Ottawa East by IHG

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 5:30 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 600 out of 1206 reviews
Rating 8 - Good. 334 out of 1206 reviews
Rating 6 - Okay. 140 out of 1206 reviews
Rating 4 - Poor. 58 out of 1206 reviews
Rating 2 - Terrible. 74 out of 1206 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ahmad

Stayed 1 night in May 2025

10/10 Excellent

Rashidat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Calvin the hotel reception staff was amazing . Very welcoming and nice. The pool and fitness facilities too were very nice.
Stayed 1 night in May 2025

8/10 Good

Stephanie

Liked: Staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

Gino

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good hotel but really bad Gym ! I
Stayed 2 nights in May 2025

2/10 Terrible

Sangita

Stayed 1 night in May 2025

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Good atmosphere
Stayed 2 nights in May 2025

2/10 Terrible

Nicolas

Stayed 1 night in May 2025

8/10 Good

Tammy

Stayed 3 nights in May 2025

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not your problem.

Our only complaint with our stay was not a problem with your hotel. It had to do with a group of children staying there for a sports activity. At one point, late one night, we had to go out into the hall tell four of them to go back to their rooms. On a positive note, we very much enjoyed your breakfasts, and the people working there were very attentive to their guests. Kudos!
Stayed 2 nights in May 2025

8/10 Good

Melanie

Business traveller
Liked: Amenities, property conditions & facilities
Close to many amenities
Stayed 3 nights in May 2025

10/10 Excellent

Edgar

Stayed 2 nights in Apr 2025

6/10 Okay

Krystyna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Legh, Sudbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only there for one night. Enjoyed my stay! Hotel was clean, quiet, staff were very helpful!
Stayed 1 night in Apr 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

LORETTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Steps to St Laurent Mall and public transit station. Staff are helpful and friendly
Stayed 2 nights in May 2025

8/10 Good

Alannah

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
It might be that we just came from another IHG property in Edmonton, that was free laundry, free coffee, and on your hono
Stayed 2 nights in Apr 2025

10/10 Excellent

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff
Stayed 1 night in Apr 2025

10/10 Excellent

Rajendra, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The STAFF - Excellent start, very polite and helpful Lisa at Front Desk - Thank you so much Jayesh Nere at the Bar - Thank you so much The breakfast staff - Thank you so much Hotel is Clean and Well Maintained - 5 Starts
Stayed 3 nights in Apr 2025

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Good
Stayed 1 night in Mar 2025

6/10 Okay

Melanie

Convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Meredith, Thunder Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our server every breakfast was very personable. He made the start to our days great
Stayed 6 nights in Apr 2025