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Holiday Inn Ottawa East, an IHG Hotel

3.0 star property
Hotel near Children's Hospital of Eastern Ontario in Ottawa

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Holiday Inn Ottawa East, an IHG Hotel

Photo gallery for Holiday Inn Ottawa East, an IHG Hotel

Exterior
Indoor pool
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Restaurant

Overview of Holiday Inn Ottawa East, an IHG Hotel

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Popular LocationLone Star Texas Grill1 min walk
  • Popular LocationPizza Pizza2 min walk
  • Popular LocationCyrville Station10 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)19 min drive

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hampton Inn by Hilton Ottawa
Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1843)
The price is CA $238
per night
CA $283 total
includes taxes & fees
3 May - 4 May
Hampton Inn by Hilton Ottawa

About the area

Ottawa

Gloucester stay.Your stay at this Gloucester hotel places you within 3 miles (5 km) of Children's Hospital of Eastern Ontario and The Ottawa Hospital General Campus. Also, University of Ottawa is within 3 miles (5 km) and Shaw Centre is within 6 miles (10 km).

What's nearby

  • University of Ottawa - 3 min drive
  • Shaw Centre - 5 min drive
  • Byward Market Square - 5 min drive
  • Rideau Canal - 6 min drive
  • Parliament Hill - 7 min drive

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 7 min drive
  • St-Laurent Station - 7 min walk
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • Tim Hortons - 12 min walk
  • Starbucks - 5 min walk
  • Silk Road - 6 min walk
  • Aladdin Bakery - 10 min walk
  • Perkins Restaurant and Bakery - 6 min walk

About this property

Holiday Inn Ottawa East, an IHG Hotel

Hotel near Children's Hospital of Eastern Ontario in Ottawa
Holiday Inn Ottawa East, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 8148 square feet (757 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East, an IHG Hotel. Free self parking is available.

This Ottawa hotel is smoke free.

  • 261 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 8148 sq ft of conference space
  • 757 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Ottawa East, an IHG Hotel offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 20-25 for adults and CAD 0-25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20–25 for adults, and CAD 0–25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 493 out of 1357 reviews" "
Rating 8 - Good. 445 out of 1357 reviews" "
Rating 6 - Okay. 194 out of 1357 reviews" "
Rating 4 - Poor. 116 out of 1357 reviews" "
Rating 2 - Terrible. 109 out of 1357 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abdala

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2024

4/10 Poor

Rachel

Stayed 1 night in Jan 2024

10/10 Excellent

Iriana Maria

Stayed 1 night in Jan 2024

10/10 Excellent

Gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottawa get away
Everything was great. Clean, comfortable, friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed
Stayed 1 night in Jan 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Lea

Disliked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Cristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad #1: We booked this property specifically for the indoor pool (we had previously booked a different hotel, only to find out the pool was closed, so we cancelled and booked here). The day we are driving in for our reservation, I receive aessage from the hotel saying their pool is closed. Not happy, but stuff happens - I get it. When I arrive to check in, I asked them about the pool just to make sure. They confirmed it's been closed for at least 2 weeks! Now I'm angry. I ask them why did I only receive a message the day of check in? They should have been up front right away. Person at the front desk didn't have an answer. I asked if we could be transferred to a different IHG hotel (I was willing to travel at least 25 kilometers in either direction), and they told me they aren't connected to the other IHG hotels and the reservation is non-transferrable. She then said that because I had booked through Expedia, I'd have to go through them for any complaints (keep in mind, we were a late check in at 10pm...). The good #1: They comped us breakfast. The bad#2: When we turned the shower on, the drain backed up ad bugs floated out. Disgusting, but manageable - so I scooped out the bugs, but couldn't fix the drain so it filled to about 2 inches and took about an hour to fully drain post shower. The good #2: My kids forgot to pack their toothbrushes, but the front desk gave us disposables. The bad #3: When we went to check out they tried to charge us for the comped breakfast!
Stayed 2 nights in Dec 2023

10/10 Excellent

Suze

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice hotel. A few tweaks would be nice.
A nice hotel. High floor room was nice. The bed was however very squeeky - like the springs are old. Housekeepers vaccuuming at 8am in the hallway wasnt ideal eiither.
Stayed 1 night in Dec 2023