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Comfort Inn Ottawa West Kanata

2.5 star property
Hotel near Canadian Tire Centre in Ottawa

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Photo gallery for Comfort Inn Ottawa West Kanata

1 bedroom, premium bedding, pillowtop beds, individually decorated
Exterior
Exterior
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Gym

Explore the area

View in a map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Place, Landmark Cinemas Kanata
    ‪20 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Place, Bell Sensplex
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(36 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

8.4 out of 10
Very good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(28 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

8.4 out of 10
Very good
(20 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

Kanata stay.Your stay at this Kanata hotel places you within 2 miles (3 km) of Landmark Cinemas Kanata and Kanata Centrum Shopping Centre. Canadian Tire Centre and Bell Sensplex are also within 3 miles (5 km).

What's nearby

  • Landmark Cinemas Kanata - 20 min walk - 1.7 km
  • Kanata Centrum Shopping Centre - 2 min drive - 2.2 km
  • Canadian Tire Centre - 2 min drive - 3.7 km
  • Bell Sensplex - 4 min drive - 3.3 km
  • Parliament Hill - 18 min drive - 24.5 km

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Dairy Queen - ‬4 min drive
  • ‪Casa Mexico - ‬19 min walk
  • ‪Sansotei Ramen 三草亭 - ‬4 min drive

About this property

Comfort Inn Ottawa West Kanata

Hotel near Canadian Tire Centre in Ottawa
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 2 levels
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • No smoking on site
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1045 reviews
Rating 8 - Good. 343 out of 1045 reviews
Rating 6 - Okay. 103 out of 1045 reviews
Rating 4 - Poor. 54 out of 1045 reviews
Rating 2 - Terrible. 41 out of 1045 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Loreta

Travelled with family
Liked: Staff & service, amenities
We'd like that the hotel serve breakfast and 24hrs access to coffee,tea & drinking water in the lobby. Dont like: The bed cricking sound.
Stayed 2 nights in Aug 2025

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast
Stayed 1 night in Aug 2025

8/10 Good

Natalie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel if you have a pet. Lots of space around hotel. Will return again. Should have extra pet fee posted. Was 25.00 extra a night for each pet.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find. Close to amenities. Highly recommended
Stayed 1 night in Aug 2025

8/10 Good

Helga

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Thi Nhung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

6/10 Okay

Irina

Stayed 2 nights in Aug 2025

4/10 Poor

Irina

Stayed 2 nights in Aug 2025

10/10 Excellent

Susan Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was outstanding to helping find first floor room last minute
Stayed 1 night in Aug 2025

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet stay. However I don't have a credit card. They did accept a debit card. On their website it SHOULD state they don't except cash and SHOULD also state that you need a credit card. As a client it would be nice to know before you show up at the hotel...
Stayed 2 nights in Aug 2025

4/10 Poor

Marie-eve

Liked: Staff & service
Beds were smaller than real queen size beds. A few things seemed outdated and no plugs on each side of the beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Wahidullah

Stayed 1 night in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort
Room was clean and bed was good could use some updates in the decor. Staff were friendly
Stayed 2 nights in Aug 2025

8/10 Good

Jill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and helpful staff. Very good breakfast options but quite a busy breakfast area on the weekend. The room was clean but hallways were a little dingy. Overall, good value for money.
Stayed 3 nights in Jul 2025

10/10 Excellent

june

Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would/will stay again.

We have travelled to the Ottawa area a few times with our dog. This location is exceptionally dog friendly. There is a massive lawn for "business" as well as you ae in a very walkable subdivision. The staff was incredibly friendly. The room was clean and has been recently "freshened up". Complementary breakfast is a buffet with the usual suspects.
Stayed 1 night in Aug 2025

10/10 Excellent

Brodie

Stayed 1 night in Aug 2025

8/10 Good

Claire-Bronte

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, great internet, great AC. Clean and spacious
Stayed 1 night in Aug 2025

4/10 Poor

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was a great spot to crash, right off the highway. I was quite turned off that after advertising as per freindly, and accepting payment in advance, they asked for another fifty for the dogs to stay as well as taking a damage deposit (which I didn't mind).
Stayed 1 night in Aug 2025

2/10 Terrible

Oshjen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Luanne

Travelled with family
Liked: Staff & service, amenities
Our original room had a musty smell and we later discovered that it was due to the air conditioner leaking. The carpet in front of the air conditioner was wet. We were in a room with two queen beds. The hotel was booked so they only had a room with a king bed available. That meant our son would have to sleep on the pull out couch. They also offered to run a machine to clear the smell from the room. We opted for them to clean the room and switch to another room with two queen beds which would be available the next day. After they cleaned the room it didn’t smell as musty as before but the smell was still there. The carpet was still wet. The hotel manager Richard Lam did his best to accommodate us and provided us with a discount for the two nights that we slept in that room. The new room that we switched to the next day smelt much better and had no issues. The breakfast options were great. All of the staff from the kitchen to the housekeeping to all of the front desk staff, especially Richard were all very friendly and accommodating!
Stayed 4 nights in Aug 2025

8/10 Good

Shekhar

Stayed 1 night in Aug 2025