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Homewood Suites by Hilton Ottawa Downtown

4.0 star property
4-star hotel near Parliament Hill

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Dinner served, local cuisine
Property preview
Lobby
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(183 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

View from room

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

9.8 out of 10
Exceptional
(24 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

Heart of Ottawa.A stay at this Downtown Ottawa hotel places you steps from Library and Archives Canada and within a 5-minute walk of Sparks Street. Supreme Court of Canada and Bank of Canada Museum are also within half a mile (1 km).

What's nearby

  • Parliament Hill - 12 min walk - 1.0 km
  • Rideau Canal - 12 min walk - 1.0 km
  • Elgin Street - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km
  • Byward Market Square - 18 min walk - 1.6 km

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪Spin Kitchen & Bar - ‬4 min walk
  • ‪Occo Kitchen - ‬2 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel near Parliament Hill
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Ottawa Downtown also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

  • 171 guestrooms or units
  • 17 levels
  • 4715 sq ft of conference space
  • 438 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Homewood Suites by Hilton Ottawa Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 909 out of 1340 reviews
Rating 8 - Good. 301 out of 1340 reviews
Rating 6 - Okay. 80 out of 1340 reviews
Rating 4 - Poor. 25 out of 1340 reviews
Rating 2 - Terrible. 25 out of 1340 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tulips restaurant and bartender were great. Building was in a good walkable location. Staff was friendly and helpful. Room was spacious and clean. Bathroom wasn’t great, water pressure was poor and sliding doors were not optimal and toilet flushing was questionable. Parkade entrance and exits were too tight and unsafe.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zaida

Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025

8/10 Good

Odette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

ALBERT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown. Easy walking around
Stayed 2 nights in Sep 2025

10/10 Excellent

MARY ANN

Stayed 1 night in Sep 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was very good and the staff were all excellent; friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Malgorzata

Liked: Staff & service
Very clean, beautiful pool, fast and competent front desk service Nice breakfast with the variety of choices
Stayed 1 night in Sep 2025

10/10 Excellent

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is only 5'9" tall so really doesn't fit anything larger than a sedan. Other parking options around are very expensive ($50/night).
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Emilie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 night stay for work Excellent location. Spacious suite with everything you need. Definitely will stay again *Only downside - television do not offer streaming options or even casting options which makes for a poor evening entertainment.
Stayed 2 nights in Sep 2025

10/10 Excellent

Songhua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and clean.Good city view
Stayed 1 night in Sep 2025

8/10 Good

Kayte-Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average stay. Clean and comfortable room. You have to pay for wifi.
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and comfy!
Stayed 3 nights in Sep 2025

10/10 Excellent

Debora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, amazing location.

Breakfast was amazing, the location was great and the hotel was gorgeous. Our room was spacious with a full kitchen and a really big bathroom. Bed was comfortable, the sofa not so much but good for a couple of nights.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sai Koushik

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jerry

Stayed 1 night in Aug 2025

10/10 Excellent

Caitlynn

Stayed 1 night in Aug 2025

6/10 Okay

EVHENIYA

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Review for Hilton Ottawa I was very disappointed with my recent stay. The pool and exercise area were not properly maintained — dirty, dusty, and lacking basic amenities such as private showers, water, or even wet napkins in the fitness room. Breakfast was another letdown, with long wait times that made the experience frustrating instead of enjoyable. Additionally, I had booked a room specifically for the view, but instead received a room facing a wall — which was extremely disappointing given the expectation and cost. Overall, the quality did not match what I anticipated from a Hilton property, and I would not recommend this location until improvements are made.
Stayed 1 night in Aug 2025

10/10 Excellent

Ireri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Cleanliness was excellent. Breakfast.. food selection was limited and cold. Underground parking was not conducive to our vehicle and most likely a majority of SUV’s and trucks vehicles.
Stayed 1 night in Aug 2025

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and the room is great. The mattress and the pillows can be more firm
Stayed 1 night in Aug 2025