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Homewood Suites by Hilton Ottawa Downtown

4.0 star property
4-star hotel near Parliament Hill

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Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Free daily buffet breakfast
Property preview
Exterior
Lobby
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Parliament Hill
    ‪12 min walk‬
  • Byward Market Square
    ‪18 min walk‬
  • University of Ottawa
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, River View

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(29 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(174 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

About the area

Ottawa

Heart of Ottawa.Your stay at this Downtown Ottawa hotel places you within 2 miles (3 km) of Byward Market Square and University of Ottawa. Parliament Hill and Casino du Lac Leamy are also within 3 miles (5 km).

What's nearby

  • Parliament Hill - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km
  • National Arts Centre - 15 min walk - 1.3 km
  • Byward Market Square - 18 min walk - 1.6 km
  • University of Ottawa - 2 min drive - 1.9 km

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Lyon's Hawaiian BBQ - ‬5 min walk
  • ‪Occo Kitchen - ‬2 min walk

About this property

Homewood Suites by Hilton Ottawa Downtown

4-star hotel near Parliament Hill
Homewood Suites by Hilton Ottawa Downtown offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 4715 square feet (438 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Ottawa Downtown also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Ottawa hotel.

  • 171 guestrooms or units
  • 17 levels
  • 4715 sq ft of conference space
  • 438 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Homewood Suites by Hilton Ottawa Downtown offers 171 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature down comforters. 50-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,525 reviews
The price is CA $161
CA $191 total
includes taxes & fees
Sep 29 - Sep 30
Holiday Inn Express & Suites Downtown Ottawa East by IHG

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Late-night room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 70 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Ottawa Downtown Aparthotel
Homewood Suites Hilton Ottawa Downtown
wood Suites Hilton Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Reviews

Homewood Suites by Hilton Ottawa Downtown Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 882 out of 1325 reviews
Rating 8 - Good. 303 out of 1325 reviews
Rating 6 - Okay. 80 out of 1325 reviews
Rating 4 - Poor. 33 out of 1325 reviews
Rating 2 - Terrible. 27 out of 1325 reviews

Reviews

8/10 Good

Altaz

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Mediocre breakfast. Beds not great. Sofa bed was unuseable needs a better mattress. Everything else was good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Balbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Every time, we booked this hotel. We love it.
Stayed 1 night in Jun 2025

8/10 Good

Cleiton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really good located, clean, and welcomed. The restaurant inside has a good menu and the food was delicious.
Stayed 5 nights in Jun 2025

10/10 Excellent

CHRIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast ensured that we could go out and enjoy the day without worrying about where to eat in the morning. Our room was missing a few items, but staff were very quick to respond to our needs. Would definitely recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lijia

Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and clean. Nice view, and easy access to public transportation. Good breakfast. The staff was friendly. No issues during the stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful suite. Accessibility was high standard. The room was large and clean, bathroom had everything needed for a wheelchair user. Roll- in shower was amazing. Great location. Great breakfast and helpful staff. underground parking garage was kinda scary to drive in though but everything else was perfect!
Stayed 3 nights in Jun 2025

10/10 Excellent

Misbah

Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very new and well kept. The location was excellent with views of some of the parliament buildings as well as the canal. Breakfast was average for hotel food. Bar was a nice spot for a night cap. One housekeeping item, the shower in the room was not cleaned super well. I took some time to clean it though.
Bathroom Area, King Studio Suite
Kitchen Area, King Studio Suite
Some grime on shower base
Was able to get most off
Stayed 1 night in Jun 2025

10/10 Excellent

Eduard

Travelled with family
Liked: Amenities
Very nice place, we will be back again Thanks
Stayed 2 nights in Jun 2025

8/10 Good

Riad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Aty

Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff at the front desk..room was very clean and big
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, property conditions & facilities
You got to start offering more than just two bottles of water per stay. It should be per day for diamond members, that’s the bare minimum, especially if I’m not gonna get the $15 food/drink credit. Too many of Hilton hotels like this offer not incentive or perk for being diamond. So why don’t I just book the cheapest hotel I can find? Why seek out Hiltons if there’s no real benefit?
Stayed 7 nights in May 2025

10/10 Excellent

Marilyn, Harbour Grace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Rooms were roomy and comfortable. Staff very helpful. Complimentary breakfast was great.
Stayed 6 nights in Jun 2025

10/10 Excellent

Emmy

Stayed 2 nights in Jun 2025

8/10 Good

Isabel, Milton

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 2 nights in May 2025

10/10 Excellent

Shayne

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Dog friendly free breakfast pool and close to all the city attractions
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

8/10 Good

Diogo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very organized property. Good for families with kids. Pool was very nice. Breakfast was good and room very clean.
Stayed 2 nights in Jun 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Homewood Suites Ottawa for Father’s Day weekend. The property is renovated and nice looking. Pool and fitness area are very good. Buffet breakfast was very good with lots of options (and surprisingly great coffee!). Our one bedroom suite was very spacious for my husband, me and our young adult son; however, a couple of things were not ideal: 1) our suite had only one bathroom. 2) the one bathroom was only accessible via the bedroom (!) 3) the sofa bed in living room is in desperate need of a better mattress. When the bed was pulled out, you could feel the metal bedframe easily when you pressed down on the mattress. Maybe ok for little kids. After one terrible night trying to sleep on it, my son ended up making the sofa up as a bed without pulling it open. 4) the weather was perfect but none of the windows open. (Not management’s fault of course) We found the suite stuffy even with HVAC running. Overall a decent hotel with the a few pros and cons to be expected!
Stayed 2 nights in Jun 2025

6/10 Okay

Tammy

Liked: Staff & service, room comfort

Hotel nice, room not so nice

Shampoo and conditioner we empty, you would think for the price you pay the hotel could spring for some 2 ply toilet paper. We went to pull dishes out of the dishwasher and they were still Filthy
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Fraser

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to downtown. Great eating on Sparks Street. We did not find the bed comfy, but we managed. The room was quite nice, and we loved the suite. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Leonids

Stayed 1 night in Jun 2025