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4.1 out of 5

"Accessible to points of interest. Excellent staff service and amenities. Wide variety of food choices in their restaurants, but pricey. " More

By a verified traveller on Sun 12 Jan 2020

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Hotel Description

5-star luxury hotel near Venice Grand Canal Mall

Heart of Makati

A stay at this San Lorenzo hotel places you steps from Greenbelt Shopping Mall and a 5-minute walk from Ayala Center. Glorietta Mall and SM Makati are also within half a mile (1 km).

Multiple dining options

This luxury hotel includes 3 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the sauna and perks like free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 580 guestrooms also offer free WiFi and 24-hour room service. Other amenities include cable TV, refrigerators, and minibars.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$132* Per night/room 13 Mar. - 14 Mar.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Director's)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Residence Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

New World Makati Hotel ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for New World Makati Hotel

Everyone (2) Family (2)
5 out of 5
Accessible to points of interest. Excellent staff service and amenities. Wide variety of food choices in their restaurants, but pricey.

Posted by on 12 Jan. 2020

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5 out of 5
The hotel was fairly new and modern. Its clean and the staff were welcoming, accommodating, helpful, and courteous. Could not complain of anything. We enjoyed our stay and definitely will stay at this property again!

Posted by on 17 Jul. 2019

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4 out of 5

Nice hotel, pool and close to mall/food

We loved this hotel. The room is nice size, bed very comfortable and everything was clean and in good shape. The pool is very nice as well. All of the staff was so friendly and helpful too. The only thing is that the breakfast buffet seating was too far from the buffet. I’d stay here again.

Posted by , from New Jersey on 24 Jul. 2018

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5 out of 5

Right next to shopping center, bars, cafes

Pros: Location
Cons: Breakfast buffet arrangement - quite confusing
Location: Shopping at Greenbelt for all designer items ie Prada, Versace, Gucci etc
Excellent stay - very conveniently located. Staff were very helpful. Breakfast is average. Right next door to the Greenbelt shopping district including bars, cafes, restaurants

Posted by , from New Zealand on 22 Jul. 2015

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1 out of 5

This was an awful expenience

Cons: poor service did not honor booking.
Dont stay at this hotel. They are not honest with their booking. Poor customer service. They just dont care about the customer.

Posted by , from Califonria on 14 Sep. 2012

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4 out of 5

enjoyed my stay

Pros: Free breakfast, Close restaurants, Free Internet
eventhough there was renovation going during my stay, I didnot hear any noise or experience any problems in the service. food was great, very friendly stuff. the rooms are old fashioned but clean and comfy. the location of the hotel is great, close to the mall and restaurants. you dont need to walk in the heat to get what you need.

Posted by on 23 May 2012

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3 out of 5

This hotel has diminished in the quality of service

Pros: security, location
Cons: No free Internet, service, amenities
The overall value received for price paid was poor, the hotel is running at an average three star hotel due to the significance of service . The hotel is lacking in accommodations and problem resolution .

Posted by , from New York, NY, USA on 28 Nov. 2011

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4 out of 5

Very good!

Cons: No free Internet
The location is excellent. It is a little bit pricey but the service is excellent.

Posted by , from Southern California on 3 Feb. 2011

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5 out of 5

Stayed in April 2010

This hotel hs the best Asian restaurant. 5 Star place and people. No bugs seen in the 21 days i stayed. WiFi has to be purchased. Rooms wired and always on. Negotiated lower charge becuase staying 21 days for each day of internet access. Otherwise the connect would have be expensive while there. Nice Fitness area and pool. Right across street from USA standard restaurants and shopping. Breakfast buffet is excellent. cost for each day was expensive to eath there though. Need free internet and wifi. Som plumbing problem on 5th floor. Quickly fixed. Comped for laundry. Safes work good. Expensive to eat stuff in fridge. Can go to local stores and pick up stuff put in fridge. All franchise business restaurants in walking distance in very secure Makati. Can walk anywhere and see security in unifors in this part of Makati. Even Chillis StarBucks Seattles Best Coffee in shopping area less than 1/2 mile away. ATMs Banks close by hotel. Good stay and good working CATV. Laundry can be expensive there. Lots of taxis to ferry you around Manila.

Posted by on 17 Sep. 2010

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4 out of 5

Memorable Stay

It was our first stay in New World Hotel. My family and I haven't been back in the Philippines for about a decade. The staff were professional, cordial, friendly and competent. The hotel amenities are as expected. However, there are opportunities for improvements. Room airconditioning is of primary concern, the room took a long time to cool. The staff were very pleasant and diligent in addressing our issues. The Concierge did not stop until we were satisfied with our stay. The hotel is conveniently located across an upscale mall with good and affordable restaurants. My family and I will definitely consider New World Hotel again on our next Philippine vacation.

Posted by on 26 Jun. 2010

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Property Features

New World Makati Hotel offers its guests an outdoor pool, a children's pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury New World Makati Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 580 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Valet parking (surcharge) , Parking (limited spaces)


  • Airport: Manila (MNL-Ninoy Aquino Intl.) (8 km / 5 mi)
  • Train station: Manila Pasay Road Station (1.9 km / 1.2 mi)
  • Metro station: Ayala Center Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

New World Makati Hotel offers 580 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Cafe 1228 - This restaurant serves breakfast, lunch, and dinner.

Jasmine Restaurant - This restaurant specializes in Chinese cuisine.

Bar Rouge - Onsite bar.

24-hour room service is available.

Spa Services

  • Deep tissue massage

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2084.2 per night.
  • Free cribs (infant beds)!


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1535 for adults and PHP 767.50 for children (approximately)
  • Airport shuttle fee: PHP 2800 per vehicle (one way)
  • Valet parking fee: PHP 50 per day
  • Rollaway bed fee: PHP 2084.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New World Makati
  • Makati New World
  • Makati New World Hotel
  • New Hotel Makati
  • New Makati
  • New Makati Hotel
  • New World Hotel Makati
  • New World Makati
  • New World Makati Hotel
  • World Hotel Makati
  • New World Manila
  • New World Makati Hotel Metro Manila
  • Renaissance Makati
  • New World Makati Hotel Manila
  • New World Hotel Manila
  • New World Makati Manila
  • Makati Renaissance
  • New World Hotel
  • New World Makati Hotel Hotel
  • New World Makati Hotel Makati
  • New World Makati Hotel Hotel Makati

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.