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Holiday Inn Express Charles Town by IHG

2.5 star property
Hotel near Hollywood Casino at Charles Town Races in Charles Town

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Photo gallery for Holiday Inn Express Charles Town by IHG

Rooftop terrace
1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool
Room, 1 King Bed with Sofa bed, Non Smoking
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Hollywood Casino at Charles Town Races
    ‪14 min walk‬
  • Appalachian Trail Conservancy Headquarters
    ‪11 min drive‬
  • Harpers Ferry National Historical Park
    ‪11 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪52 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Room amenity

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room amenity

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room amenity

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room amenity

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

Charles Town

In Charles Town .Within 2 miles (3 km) of this Charles Town hotel, you'll find Hollywood Casino at Charles Town Races and Jefferson Medical Center. Zion Episcopal Church Cemetery and Charles Town Library are also within 2 miles (3 km).

What's nearby

  • Hollywood Casino at Charles Town Races - 14 min walk - 1.2 km
  • Jefferson Medical Center - 2 min drive - 2.1 km
  • Sleepy Hollow Country Club - 5 min drive - 4.9 km
  • Appalachian Trail Conservancy Headquarters - 11 min drive - 13.2 km
  • Harpers Ferry National Historical Park - 11 min drive - 13.9 km

Getting around

  • Martinsburg Station - 17 min drive
  • Baltimore Washington Intl. Airport (BWI) - 83 min drive

Restaurants

  • ‪Hollywood Casino at Charles Town Races - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Skybox Sports Bar - ‬4 min drive
  • ‪Final Cut Steakhouse - ‬17 min walk

About this property

Holiday Inn Express Charles Town by IHG

Hotel near Hollywood Casino at Charles Town Races in Charles Town
Holiday Inn Express Charles Town by IHG offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served. The business-friendly Holiday Inn Express Charles Town by IHG also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Charles Town hotel.

  • 1 building
  • 145 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Holiday Inn Express Charles Town by IHG offers 145 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Reception

Hampton Inn & Suites Charles Town

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,002 reviews
The price is CA $186
CA $208 total
includes taxes & fees
Jun 29 - Jun 30
Hampton Inn & Suites Charles Town

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Charles Town by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1006 reviews
Rating 8 - Good. 215 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Quick, easy check-in. Friendly staff. Large, clean breakfast area with good selection.
Stayed 1 night in May 2025

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

STEVEN V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Loved the shuttle to the casino. Biggest breakfast room I’ve ever seen in any holiday Inn.
Stayed 1 night in Mar 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, great location, clean and quiet. Front desk staff was a lil inpersonable, spoke in a robotic tone(dry). No eye contact or friendly welcome greeting... just sign here, her is your room key and wifi code.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean staff friendly van driver remarkable
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Close to casino.
Stayed 1 night in Mar 2025

10/10 Excellent

David, Daphne

Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got a double queen bed accessible room and it was perfect for my mother and I. My mother is 88 and in a wheelchair. We only stayed a day and a night we were there to see Dean Z. It was perfect and the breakfast the next morning was awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Hollywood Casino.
Stayed 1 night in Feb 2025

10/10 Excellent

Tonya

The staff is friendly. Rooms are nice and clean. Breakfast is great!!
Stayed 1 night in Mar 2025

8/10 Good

Reginald

Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

Very clean,comfortable beds, very nice breakfast. Easy check in/out. Price very reasonable.
Stayed 1 night in Feb 2025

10/10 Excellent

Mihyong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Yummy breakfast, Crean bedding ,overall very Nice!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place, good price

Clean and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

Faye

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service is great
Stayed 1 night in Feb 2025

6/10 Okay

Rene

Travelled with partner
Liked: Staff & service, amenities
Staff at this location were exceptional. The hotel is clean enough, served a good self-serve breakfast, and was conveniently located. The hotel offers a shuttle service that was appreciated. The drawbacks were beds with pretty firm mattresses (no "give"), super bright lights (like small stadium lights) that aimed right into the hotel windows, and room doors with wide gaps where the hall light shined in like a flashlight. The windows had black out curtains, but so much gap in the perimeter, and cut above the heater, to where light lined the window with a bright aura. The noise from the adjacent roadway was very noticeable.
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Been there sev times, was a little upset that it was a french fry on the floor of one of the rooms told the front desk when went out and came back in thought they would have come in to clean up the french fry but it was still there
Stayed 1 night in Feb 2025

10/10 Excellent

Cody

Stayed 1 night in Feb 2025

4/10 Poor

BRENNAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not worth more than 100 a night

For $135 a night is 100% complete rip off - 1st was given the wrong room which was fixed quickly. room was from the 90s and smelled like cigs. tv was small and not even a smart tv. they did offer a shuttle to casino but the driver was a nut. talking about smacking his co-worker around and drove like a mad man. front desk was nice. point of all this is if the room was like $85-90 this would be all acceptable to me but for $135 plus tax would expect a little more
Stayed 1 night in Feb 2025

10/10 Excellent

Corey

Stayed 1 night in Feb 2025