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Elcielo Hotel & Restaurant

4.0 star property
4-star hotel near Santafé Mall

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Elcielo Hotel & Restaurant

Photo gallery for Elcielo Hotel & Restaurant

Outdoor pool, sun loungers
Front of property
Junior Double Room | Bathroom
Restaurant
Lobby lounge

Overview of Elcielo Hotel & Restaurant

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
43c36 Cl. 7D, Medellín, Antioquia, 050022
  • Popular LocationPoblado Park4 min walk
  • Popular LocationMedellín Clinic - El Poblado7 min walk
  • Popular LocationLleras Park10 min walk
  • AirportMedellin (EOH-Enrique Olaya Herrera)7 min drive

Room options

View all photos for Luxury Room

Luxury Room | View from room

Luxury Room

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Click Clack Hotel Medellin
Pool
Breakfast included
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (998)
The price is CA $272
per night
CA $272 total
includes taxes & fees
13 May - 14 May
The Click Clack Hotel Medellin

About the area

Medellín

El Poblado stay.Within a 15-minute walk of this El Poblado hotel, you'll find Poblado Park and Medellín Clinic - El Poblado. The Dancer's Park and Linear Park President are also within half a mile (1 km).

What's nearby

  • Poblado Park - 4 min walk
  • Medellín Clinic - El Poblado - 7 min walk
  • Lleras Park - 10 min walk
  • Oviedo Shopping Center - 15 min walk
  • Santafé Mall - 18 min walk

Getting around

  • Poblado Station - 10 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 37 min drive

Restaurants

  • Restaurante La Matriarca - 2 min walk
  • Cuon - 3 min walk
  • Cafe Dragon - 2 min walk
  • Cambalache Parrilla Argentina - 4 min walk
  • Urbania Café No. 8 - 2 min walk

About this property

Elcielo Hotel & Restaurant

4-star hotel near Santafé Mall
Elcielo Hotel & Restaurant offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business center and coworking spaces are available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Elcielo Hotel & Restaurant.

This 4-star Medellín hotel is smoke free.

  • 28 guestrooms or units
  • 5 levels
  • Built in 2021
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Elcielo Hotel & Restaurant offers 28 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: COP 50000 for adults and COP 50000 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch Smart TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 50000 for adults and COP 50000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elcielo Hotel Restaurant
El Cielo Hotel Restaurant
Elcielo & Restaurant Medellin
Elcielo Hotel & Restaurant Hotel
Elcielo Hotel & Restaurant Medellín
Elcielo Hotel & Restaurant Hotel Medellín

Elcielo Hotel & Restaurant Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 155 reviews" "
Rating 8 - Good. 14 out of 155 reviews" "
Rating 6 - Okay. 9 out of 155 reviews" "
Rating 4 - Poor. 1 out of 155 reviews" "
Rating 2 - Terrible. 5 out of 155 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Steven Michael

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Dec 2023

10/10 Excellent

Carolina, BOCA RATON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

ana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Matilde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very comfortable,the personal is very very friendly.
Stayed 4 nights in Nov 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely. We were a bit disappointed with the food. We had read that the food was excellent but actually found it ordinary.
Stayed 1 night in Nov 2023

10/10 Excellent

Nevada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2023

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit on the smaller side but the interiors, service, and overall amenities of the hotel make up for it. We spent an entire day on the rooftop pool area and the gentlemen who were in charge went above and beyond to make sure we were pampered
Stayed 2 nights in Sep 2023

10/10 Excellent

Federico

Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place to stay in Medellin. Exquisite. Dinner in the main restaurant was other worldly.
Stayed 3 nights in Sep 2023