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Hotel Portales Del Campestre

3.0 star property
3-star hotel near Santafé Mall

Choose dates to view prices

Photo gallery for Hotel Portales Del Campestre

Outdoor dining
Reception
Front of property - evening/night
Lobby
Down comforters, desk, free cribs/infant beds, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carrera 41 No.16B Sur-81, Medellín, Antioquia, 50022
  • Santafé Mall
    ‪14 min walk‬
  • Oviedo Shopping Center
    ‪16 min walk‬
  • El Tesoro Shopping Park
    ‪4 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Down comforters, desk, free cribs/infant beds, rollaway beds

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Down comforters, desk, free cribs/infant beds, rollaway beds

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Single Room

Down comforters, desk, free cribs/infant beds, rollaway beds

Standard Single Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the area

Medellín

El Poblado stay.With a stay at this El Poblado hotel, you'll be within half a mile (1 km) of La Frontera Park and 2 miles (3 km) of Santafé Mall. El Castillo Museum and Oviedo Shopping Center are also within 2 miles (3 km).

What's nearby

  • Santafé Mall - 14 min walk - 1.2 km
  • Oviedo Shopping Center - 16 min walk - 1.4 km
  • Poblado Park - 3 min drive - 2.8 km
  • El Tesoro Shopping Park - 4 min drive - 2.9 km
  • Lleras Park - 4 min drive - 3.6 km

Getting around

  • Aguacatala Station - 19 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 39 min drive

Restaurants

  • ‪Crepes & Waffles - ‬9 min walk
  • ‪Crepes & Waffles - ‬9 min walk
  • ‪Carulla Sao Paulo - ‬16 min walk
  • ‪Cosechas - ‬18 min walk
  • ‪De Lolita - ‬14 min walk

About this property

Hotel Portales Del Campestre

3-star hotel near Santafé Mall
Hotel Portales Del Campestre offers its guests an outdoor pool and a steam room. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Portales Del Campestre. Limited free parking is available on a first-come, first-served basis.

This 3-star Medellín hotel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • Built in 2009
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Hotel Portales Del Campestre offers 16 accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 6:30 AM to 8:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends

Things to do

  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 24-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Desk
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 4 to August 5:
  • Business center

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portales Del Campestre

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for COP 50000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 50000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Portales Campestre
Hotel Portales Campestre Medellin
Portales Campestre
Portales Campestre Medellin
Portales Campestre Medellin
Hotel Portales Del Campestre Hotel
Hotel Portales Del Campestre Medellín
Hotel Portales Del Campestre Hotel Medellín

Hotel Portales Del Campestre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 197 reviews
Rating 8 - Good. 56 out of 197 reviews
Rating 6 - Okay. 23 out of 197 reviews
Rating 4 - Poor. 9 out of 197 reviews
Rating 2 - Terrible. 8 out of 197 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristhyan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Is Very quiet and private
Stayed 7 nights in Sep 2024

2/10 Terrible

Matthew

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the staff is great ! My second stay and I plan to go back !
Stayed 7 nights in Aug 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not open and there was no notification that it would be closed. Staff were great. Breakfast was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, the rooms are big and comfortable, the breakfast is delicious, I can’t say enough good things about this hotel
Stayed 5 nights in May 2024

10/10 Excellent

German

Stayed 3 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelentes vacaciones

Excelente localidad todo el personal muy amable y profesional excelente servicio el cuarto muy amplio y la limpieza excelente
Stayed 5 nights in Feb 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was in a quiet neighborhood. There is also a wonderful cafe bistro close by. The staff was very friendly and helpful. The breakfast was delicious as well. Would definitely stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is friendly. Property is very nice.
Stayed 5 nights in Dec 2023

8/10 Good

Marielvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

ALVARO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inolvidable

La estadia en el hotel fue maravillosa, el personal de cocina, limpieza y administracion, se comportaron a la altura de sus capacidades como personas que laboran en el servicio hotelero.
Stayed 13 nights in Sep 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jul 2023

8/10 Good

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

10/10 Excellent

Raul

Stayed 9 nights in May 2023

2/10 Terrible

Ilich

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place isn’t what it’s described as. From the outside it looked okay but once we were ready to check in we had to wait until after 3pm. The room was horrible terrible smell the sheets old and furniture musty we reserved a room with two beds instead they fixed a sofa bed and after it was changed by a single bed with a metal dangerous frame. The receptionist couldn’t refund or or relocate the us we couldn’t stay the room smell was so bad we got nausea. At the end we left and had to find another place to stay with since neither the hotel or the application could assist us. My mom is 65 years old and we were basically left in the street while it rained.
The restroom was okay but really outdated.
Chair dirty
Stayed 2 nights in Mar 2023

10/10 Excellent

Victor

10/10 Excellent

elkin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great
Stayed 11 nights in Sep 2022

10/10 Excellent

David Russell

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay completely. If I go back to Medellin I definitely would stay there again.
Stayed 15 nights in Aug 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, atento, puntual; habitaciones espaciosas, cómodas, muy limpias; buen desayuno; área bastante tranquila.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mabel

Stayed 3 nights in May 2022

10/10 Excellent

Donald, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at this hotel and it is just as nice of a stay as my first time. The staff is super friendly, professional and very helpful. The room is clean and a very comfortable bed. Thank you very much. I will be back again!
Stayed 2 nights in Dec 2021

6/10 Okay

Andrew

Travelled with group
Liked: Cleanliness

Ok. But needs to work on things

Not a bad hotel, but it needs a little upkeep. Starting to look run down. Also, too easy to hear all the other guests. 6am and other guests are knocking on each others doors and talking loudly in halls. Then when it was time for breakfast there is nowhere to sit for a long time
Stayed 3 nights in Jan 2022

8/10 Good

MANUEL

Travelled with family
Liked: Staff & service
Stayed 5 nights in Dec 2021