Skip to main content
Beginning of main content

"The room was amazing executive suite. Great price great feeling busy and clean and quiet. " More

By a verified traveller on Fri 28 Jun 2019

Enter dates to see availability

Hotel Description

3.5-star hotel with free water park access, connected to the convention center

Close to airport

Stay at this Medicine Hat hotel and you'll be within half a mile (1 km) of Medicine Hat Mall and 2 miles (3 km) of Medicine Hat Exhibition & Stampede. Also, Medicine Hat College is within 3 miles (5 km) and Saamis Teepee is within 6 miles (10 km).

Free water park, dining

This smoke-free hotel features free water park access, a casino, and a full-service spa. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Free Internet, comfy beds

The 221 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. TVs come with cable channels, and other amenities include refrigerators and room service.

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Medicine Hat Lodge, Trademark Collection by Wyndham ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Medicine Hat Lodge, Trademark Collection by Wyndham

Everyone (5) Family (4)
4 out of 5

Posted by on 14 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

15 Oct. 2019 by Front Office Manager

Dear Guest, Thank you for the great review of the Medicine Hat Lodge. We are glad you enjoyed your stay and hope to have you stay with us again soon. Sincerely Medicine Hat Lodge.

5 out of 5

Posted by on 22 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Aug. 2019 by Front Office Manager

Dear Guest, Thank you for the five star review of the Medicine Hat Lodge. We are happy you enjoyed your stay and hope to have you stay with us again soon. Sincerely Medicine Hat Lodge.

4 out of 5

Posted by on 16 Aug. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Aug. 2019 by Front Office Manager

Dear Guest, Thank you for the great review of the Medicine Hat Lodge. We are glad you enjoyed your stay and hope to have you stay with us soon. Sincerely Medicine Hat Lodge.

5 out of 5

Posted by on 28 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Jun. 2019 by Front Office Manager

Dear Guest, Thank you for your five star review of the Medicine Hat Lodge. We are happy you enjoyed your stay and hope to have you stay with us again soon. Sincerely Medicine Hat Lodge.

5 out of 5
The room was amazing executive suite. Great price great feeling busy and clean and quiet.

Posted by on 28 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Jun. 2019 by Front Office Manager

Dear Guest, Thank you for the five star review of the Medicine Hat Lodge. We are glad you enjoyed your stay with the amazing executive suite. We hope to have you stay with us again soon. Sincerely Medicine Hat Lodge.

1 out of 5
I booked this hotel last minute and needed a room for 5. The picture showed what appeared to be 2 Queen beds & a pullout small sofa but only had 2 Queen beds. When I inquired about the pullout I was told I had to reserve a pullout and they were all reserved. We slept 3 in 1 Queen bed and it was a little snug. Also the room was very run down and hot and the air conditioning unit appeared to be very outdated and it was very loud. The entire hotel, aside from the updated eating area, was very run down and not worth the price. The front staff is friendly and they do appear to be doing their best to provide good customer service.

Posted by , from Lethbridge, AB on 25 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Apr. 2019 by Front Desk Manager

Dear J.Hill, I apologize for the inconvenience you experienced during your stay with us. Guest feedback is important to us so we know what areas we can improve to provide the ultimate guest experience. We hope you will give us anther chance to turn your experience into an excellent one. Sincerely Medicine Hat Lodge.

2 out of 5
Water slide was fun but they put me in the farthest room from everything

Posted by on 9 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

10 Oct. 2019 by Front Office Manager

Dear Guest, Thank you for your review of the Medicine Hat Lodge. We are glad you enjoyed your stay with the water park. I am sorry to hear you did not enjoy your room location. We appreciate your feedback. Sincerely Medicine Hat Lodge.

5 out of 5

Posted by on 17 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Jul. 2019 by Front Office Manager

Dear Guest, Thank you for your five star review of the Medicine Hat Lodge. We are glad you enjoyed your stay and hope to have you stay with us again soon. Sincerely Medicine Hat Lodge.

3 out of 5
The water slide and the Casino were nice to have in the hotel. Plenty for everyone to do.

Posted by on 1 May 2019

Was this review helpful to you?
Comment from Hotel Management

1 May 2019 by Front Desk Manager

Dear Guest, Thank you for the great review of the Medicine Hat Lodge. We are happy you enjoyed your stay with the all the amenities our hotel has to offer including our water park and casino. We hope to have you stay with us again soon. Sincerely Medicine Hat Lodge.

2 out of 5

Not impressed.

Pros: The kids enjoyed the water slides. The exercise room was large & had decent treadmills.
Cons: Microwaves in the rooms, update room furniture, lighting in the rooms, cleanliness of hallways, elevators, have enough towels for goodness sake.
Our 3rd floor rooms was even more dated than we expected from reading other reviews. No microwave in the room. Furniture in the room was very worn, walls had been visibly patched, bathroom tiles were old (pink, with flowers) and mildewed. A leftover meal from a nearby room's room service sat out on a tray in the hallway for over 16 hours. Carpeting in the hallways definitely needed to be vacuumed. Elevator floors were filthy the entire time we were there (2 nights). Both evenings we went to the water park, there were NO clean towels left. So the first night we ended up using our room towels. We placed them in our bathroom's tub to be replaced as the info card directed. The towels were removed... and not replaced. We phoned down to the front desk two times to ask for towels and each time were told the hotel was completely busy and booked and that they were behind with laundry but we would get some within the hour. We never did get replacement towels (or washcloths). There were 2 adults and 3 kids 10 and under sharing 1 towel and no washcloths for our 2nd day and night stay, as well as the following morning until we checked out.

Posted by , from Missoula, MT on 31 Dec. 2016

Was this review helpful to you?

About the Medicine Hat Lodge, Trademark Collection by Wyndham

Location 1051 Ross Glen Drive SE, Medicine Hat, AB T1B 3T8

Property Features

Medicine Hat Lodge, Trademark Collection by Wyndham offers its guests a full-service spa, a complimentary water park, and a waterslide. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Medicine Hat Lodge, Trademark Collection by Wyndham. Free self parking is available. This 3.5-star Medicine Hat hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Casino
  • Dining venue
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Medicine Hat, AB (YXH) (7.8 km / 4.9 mi)
  • Property shuttles: Ski shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Medicine Hat Lodge, Trademark Collection by Wyndham offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Redwood Steakhouse & Bar - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Central Station Cocktail - Onsite lobby lounge. Open daily.

Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 3
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodge Medicine Hat
  • Medicine Hat Lodge
  • Medicine Hat Lodge Hotel Medicine Hat
  • Medicine Hat Lodge Resort, Casino & Spa Alberta
  • Medicine Hat Lodge Resort, Casino And Spa
  • Medicine Hat Resort
  • Medicine Hat Lodge
  • Medicine Hat Lodge, Trademark Collection by Wyndham Hotel
  • Medicine Hat Lodge, Trademark Collection by Wyndham Medicine Hat

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
url importing http://www.travelocity.ca/Medicine-Hat-Hotels-Medicine-Hat-Lodge,-Trademark-Collection-by-Wyndham.h6704-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Medicine-Hat-Hotels-Medicine-Hat-Lodge,-Trademark-Collection-by-Wyndham.h6704-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Medicine-Hat-Hotels-Medicine-Hat-Lodge,-Trademark-Collection-by-Wyndham.h6704-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.