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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property
Family-friendly hotel with free water park access, connected to the convention center in Medicine Hat

Choose dates to view prices

Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Cozy seating area with a cushioned chair and table, surrounded by wooden columns and a decorative ceiling.
Relax in comfort with a bathtub and seating area.
Relax in our spacious lobby with comfortable seating areas, lush greenery, and a soothing water feature.
Stylish corridor with patterned carpet and framed artworks adorns the walls.
Guests can enjoy a poolside view from the comfort of their room.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool

Explore the area

Map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Medicine Hat Mall
    ‪3 min walk‬
  • Medicine Hat Exhibition & Stampede
    ‪4 min drive‬
  • Medicine Hat College
    ‪5 min drive‬
  • Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

7.2 out of 10
Good
(45 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

7.2 out of 10
Good
(14 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(41 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

About the area

Medicine Hat

Close to airport.Within a 5-minute walk of the hotel, you'll find Galaxy Cinemas Medicine Hat and Medicine Hat Mall. Medicine Hat Exhibition & Stampede and Medicine Hat College are also within 3 miles (5 km).

What's nearby

  • Medicine Hat Mall - 3 min walk - 0.3 km
  • Medicine Hat Exhibition & Stampede - 4 min drive - 2.8 km
  • Medicine Hat College - 5 min drive - 4.6 km
  • Saamis Teepee - 6 min drive - 4.9 km
  • Esplanade Arts and Heritage Centre - 8 min drive - 6.0 km

Getting around

  • Medicine Hat, AB (YXH) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Boston Pizza - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Asia Garden Restaurant - ‬2 min walk

About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Family-friendly hotel with free water park access, connected to the convention center in Medicine Hat
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers its guests a full-service spa, a complimentary water park, and a waterslide. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. A casino, an indoor pool, and a 24-hour fitness center are also featured at the family-friendly Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. Free self parking is available.

This Medicine Hat hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Ski lift tickets
  • Charging station for electric cars
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Alberta Massage and Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Guests can enjoy a convenient stay at this hotel with a curved roof and spacious entrance.

Comfort Inn & Suites Medicine Hat

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.3 out of 5, Excellent, 1,010 reviews
The price is CA $119
CA $132 total
includes taxes & fees
Jul 13 - Jul 14
Comfort Inn & Suites Medicine Hat

Property amenities

Family friendly

  • Arcade/game room
  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square feet of space)
  • Free water park
  • Full-service spa
  • Indoor pool
  • Piano
  • Shopping
  • Ski passes
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 347 out of 1201 reviews
Rating 8 - Good. 317 out of 1201 reviews
Rating 6 - Okay. 278 out of 1201 reviews
Rating 4 - Poor. 166 out of 1201 reviews
Rating 2 - Terrible. 93 out of 1201 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cheryl

Stayed 1 night in Apr 2025

4/10 Poor

TAMARA, Smiley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our bed had a huge clump of hair in it. Changed rooms. Tv didn’t work in the 2nd room. Pool is old and falling apart. Hot tub permanently closed.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Well managed accommodation. We will be back.
Stayed 1 night in Apr 2025

4/10 Poor

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is getting morw and more run down. The only reason why we stay there is the Casino.
Stayed 1 night in Apr 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Dane

Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

allan

Disliked: Cleanliness
Breakfast was terrible the sausages where sour pancakes where hard and basically everything was cold not even hot . Had to change rooms 3 times in the first night because of the issues. The hallways had bad smells not to mention the cleanliness wasn't the best. Probably won't be going back anytime soon. Will go elsewhere.
Stayed 3 nights in Apr 2025

6/10 Okay

Jeff

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Facility is very dated and access to rooms limited. Anyone with limited mobilty would be unable to stay here. Rooms are very small, and descriptions do not match what actually is there. We booked a king with kitchenette that they claim could sleep 5. 4 people couldnt even fit in the room nevermind stay there. Upgraded to a suite, lost the "kitchenette" but at least could get into the room. Not comfortable or enjoyable. Staff at check in were great, everyone else needs to take some lessons. With the exception of checkin crew had to wait 15 minutes to even be acknowledged by front desk staff at 2pm with 4 people standing there chatting about personal topics. Called for 2 extra piĺows first night, took 15 minutes to get an answer and then waited 45 minutes for the pillows. We had a cot so they should have known we would need them to start with. Breakfast and restaurant staff were hard to find, didnt understand basic questions like "can i have a glass of water" or "the crab cake is ice cold, please have it warmed up". The restaurant Redwoods just as bad as the rooms, dated, not good and not as described. Of the multiple items ordered only 2 were good. In a pinch it would work, but my advice stay somewhere newer. The one good crew at front desk for check in unfortunately doesnt make up for everything else.
Stayed 2 nights in Apr 2025

4/10 Poor

Leanne

Travelled with family
Overall the pictures look better than reality. We booked a suite and the pictures showed a king and two queens, the room ended up with a king and a pull out. The hotel brought us a cot so it worked out. Pictures also showed a hot tub which ended up being permanently closed. The water slide was fantastic though. The breakfast was good but the coffee was so weak it tasted like hot water.
Stayed 1 night in Mar 2025

6/10 Okay

robert

Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub not in service and rooms need renovation
Stayed 1 night in Apr 2025

10/10 Excellent

Giuseppina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to the mall
Stayed 1 night in Mar 2025

4/10 Poor

NORMAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff did not enforoe the quiet policy after 10pm and there were children and youth playing in the hallways keeping people awake. I called 2x to the front desk for them to send someone and they didnt. Finally at 1040PM i went down to the front desk upset and told them they needed to do something as kids were now pushing each other around on a baggage cart in the hall and then later in the lobby area making noise. Only then did someone finally take action but by then the damage had been done. If you have a quiet policy then enforce it. Guests who are checking in children to their rooms or in additional rooms should be told that the kids are not to be roaming the halls after 10PM. Also the tv was Rogers Business which had no movies and mainly news and regualr programing. Ive come to this hotel for 8 years to go on the water slides with my family while visiting and never had a problem prior. However, this time this was not acceptable and the staff should have done something immediately as requested rather then at my 3rd complaint.
Stayed 3 nights in Mar 2025

8/10 Good

John

Business traveller
Liked: Amenities
Good check-in
Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An impressive lobby; but the room we had was very outdated. Any minor repairs made(i.e.-caulking), was done sloppy. The curtains are very very old, and struggled both to open and close them. Rippled rug in the entrance, with several stains noticeable. If there is such a thing as 1/2 ply toilet paper, they have it.
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024

8/10 Good

Jinny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful and friendly, they did their best to enforce safety at the water park. Unfortunately a large group from a sports team, were rowdy and unsupervised by parents kept stopping on the slides and blocking the slides. The staff had to shut down the slides due to this for approx an hour. So the kids who did not break the rules could only enjoy the slides for a short time before check out. I understand this is not the facilities fault but you may want to consider if there are events in town to cause large group bookings. I wasn’t aware there was no hot tub in the waterpark which is a bonus as a parent. Not other thing I noticed there is no provided charging ports in the rooms like other hotels. Might want to consider an upgrade. Breakfast was good. Huge kids chicken fingers portions at supper. The pullout bed needs to be upgraded but worked for a child thankfully
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Lana

Travelled with group
Liked: Staff & service, amenities
Excellent customer service. Food in casino and hotel restaurants was affordable and delicious. Rooms needed a bit of updating but overall avery pleasant experience. We will return.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was a decent stay. The waterside and pool area definitely needs to be redone. The slide has yellow water stains and looked horrible.
Stayed 1 night in Mar 2025

6/10 Okay

Diosa

Stayed 2 nights in Feb 2025

8/10 Good

Melissa

Stayed 1 night in Mar 2025

2/10 Terrible

Deandra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were extremely dirt. I found hairs in the bed, and the lamp shades were all stained. I didn’t feel comfortable taking my shoes off there. I was also traveling alone, and did not feel safe on the floor or room I was staying in, I felt very isolated and with the casino on the property, there were no security guards walking around.
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Stayed 1 night in Mar 2025

10/10 Excellent

Martinho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and very helpful.
Stayed 2 nights in Mar 2025