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 Medicine Hat •1 Room
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Medicine Hat Lodge, Trademark Collection by Wyndham

3.5-star property
1051 Ross Glen Drive SE, Medicine Hat, AB 1-855-887-0424
4.1 out of 5
Very good!
See all 8 travelocity Reviews

"Property is very dated and worn looking. Not what I expected from a Wyndham. Fire alarm went off at 2:30am. Fire department came out. Alarm had to be ... " More

By a verified traveller on Wed 31 May 2023

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Hotel Description

Family-friendly ski hotel connected to the convention center with 2 bars/lounges

Near the slopes

Stay at this Medicine Hat hotel and you'll be within half a mile (1 km) of Medicine Hat Mall and 2 miles (3 km) of Medicine Hat Exhibition & Stampede. Also, Medicine Hat College is within 3 miles (5 km) and Saamis Teepee is within 6 miles (10 km).

Free water park, dining

This smoke-free hotel features free water park access, a casino, and a full-service spa. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $126* Per night/room 11 Jun. - 12 Jun.

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Medicine Hat Lodge, Trademark Collection by Wyndham ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Medicine Hat Lodge, Trademark Collection by Wyndham

Everyone (5) Couples (1) Family (1)
5 out of 5

Posted by , from OKOTOKS on 13 Jan. 2023

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Comment from Hotel Management

31 Mar. 2023 by Reservation Desk

Thank you for taking the time to tell us about your experience at Medicine Hat Lodge, Trademark Collection by Wyndham. We look forward to serving you in the future.

5 out of 5
i don't care about 'eco friendly' fraud.

Posted by on 26 Aug. 2022

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4 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Front Office Manager

Dear Guest, Thank you for the great review of the Medicine Hat Lodge. We are glad you enjoyed your stay and hope to have you stay with us again soon. Sincerely Medicine Hat Lodge.

5 out of 5

Posted by on 22 Aug. 2019

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Comment from Hotel Management

23 Aug. 2019 by Front Office Manager

Dear Guest, Thank you for the five star review of the Medicine Hat Lodge. We are happy you enjoyed your stay and hope to have you stay with us again soon. Sincerely Medicine Hat Lodge.

4 out of 5

Posted by on 16 Aug. 2019

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Comment from Hotel Management

17 Aug. 2019 by Front Office Manager

Dear Guest, Thank you for the great review of the Medicine Hat Lodge. We are glad you enjoyed your stay and hope to have you stay with us soon. Sincerely Medicine Hat Lodge.

3 out of 5
Property is very dated and worn looking. Not what I expected from a Wyndham. Fire alarm went off at 2:30am. Fire department came out. Alarm had to be disabled. Local resident said it happens frequently. Our room was clean and the price was very reasonable. Breakfast was standard hotel buffet. Not planning to stay there again.

Posted by , from CYPRESS on 31 May 2023

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2 out of 5
Water slide was fun but they put me in the farthest room from everything

Posted by on 9 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Front Office Manager

Dear Guest, Thank you for your review of the Medicine Hat Lodge. We are glad you enjoyed your stay with the water park. I am sorry to hear you did not enjoy your room location. We appreciate your feedback. Sincerely Medicine Hat Lodge.

5 out of 5

Posted by on 17 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Front Office Manager

Dear Guest, Thank you for your five star review of the Medicine Hat Lodge. We are glad you enjoyed your stay and hope to have you stay with us again soon. Sincerely Medicine Hat Lodge.

About the Medicine Hat Lodge, Trademark Collection by Wyndham

Location 1051 Ross Glen Drive SE, Medicine Hat, AB T1B 3T8

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges or try your luck at the onsite casino. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This eco-certified hotel also offers a children's pool and a 24-hour fitness center. Free self parking is available. This 3.5-star Medicine Hat hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Ski shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Medicine Hat Lodge, Trademark Collection by Wyndham offers 221 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Stove
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Redwood Steakhouse & Bar - This restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Central Station Cocktail - Onsite lobby lounge. Open daily.

Elements Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 17
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodge Medicine Hat
  • Medicine Hat Lodge
  • Medicine Hat Lodge Hotel Medicine Hat
  • Medicine Hat Lodge Resort, Casino & Spa Alberta
  • Medicine Hat Lodge Resort, Casino And Spa
  • Medicine Hat Resort
  • Medicine Hat Lodge
  • Medicine Hat Lodge, Trademark Collection by Wyndham Hotel
  • Medicine Hat Lodge, Trademark Collection by Wyndham Medicine Hat

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.