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InterContinental Melbourne The Rialto by IHG

5.0 star property
5-star luxury hotel near Melbourne Convention and Exhibition Centre

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Photo gallery for InterContinental Melbourne The Rialto by IHG

Daily full breakfast (AUD 48 per person)
Property video
Indoor pool, open 6:30 AM to 10:30 PM, free cabanas, sun loungers
1 bedroom, premium bedding, down comforters, minibar
Premium Room | Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Gym

Explore the area

View in a map
495 Collins Street, Melbourne, VIC, 3000
  • Crown Casino
    ‪9 min walk‬
  • Marvel Stadium
    ‪10 min walk‬
  • Melbourne Central
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (Up to 2 Guests)

Junior Suite, 1 King Bed, Club Lounge Access (Up to 2 Guests)

Junior Suite, 1 King Bed, Club Lounge Access (Up to 2 Guests)

8.0 out of 10
Very good
(3 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Separate Bath)

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Club Lounge Access (Separate Bath)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Iconic)

Room amenity

Suite (Iconic)

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, down comforters, minibar

Classic Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, Multiple Beds (Family Room)

1 bedroom, premium bedding, down comforters, minibar

Classic Room, Multiple Beds (Family Room)

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Classic Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Collins Street View)

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 King Bed (Collins Street View)

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, down comforters, minibar

Premium Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

City center stay.Within a 15-minute walk of this Melbourne Central Business District hotel, you'll find Melbourne Convention and Exhibition Centre and Crown Casino. Also, Bourke Street Mall is within half a mile (1 km) and Eureka Tower is within 2 miles (3 km).

What's nearby

  • Crown Casino - 9 min walk - 0.8 km
  • Melbourne Convention and Exhibition Centre - 9 min walk - 0.8 km
  • Marvel Stadium - 10 min walk - 0.9 km
  • Bourke Street Mall - 10 min walk - 0.9 km
  • Melbourne Central - 10 min walk - 0.9 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Royal Stacks - ‬2 min walk
  • ‪Club Intercontinental - ‬1 min walk
  • ‪Saving Grace - ‬4 min walk
  • ‪Inflation Nightclub - ‬2 min walk
  • ‪Vue de monde - ‬1 min walk

About this property

InterContinental Melbourne The Rialto by IHG

5-star luxury hotel near Melbourne Convention and Exhibition Centre
InterContinental Melbourne The Rialto by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 4306 square feet (400 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the luxury InterContinental Melbourne The Rialto by IHG. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 1891
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
InterContinental Melbourne The Rialto by IHG offers 253 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Botanica Wellness Spa & Clinic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Korean

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and transportation

  • Limo/town car service
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 48 for adults and AUD 28 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 48 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Property Registration Number 7249

We should mention

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 30 minutes per day. WiFi in public areas is also free for up to 30 minutes per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel

InterContinental Melbourne The Rialto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1003 reviews
Rating 8 - Good. 219 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stefanie

Stayed 1 night in May 2025

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service
We were disappointed with the pool which was too cold to swim in for us. The spa needed to be refilled as the jets weren’t under water.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent ,can’t fault anything
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a luxury stay with attention to detail, this is the hotel for you.
Stayed 1 night in May 2025

8/10 Good

Geoff

Liked: Staff & service, property conditions & facilities, room comfort

Pool was cool.

The staff welcoming the room was comfortable. But it had a strong unpleasant odour in the room. The swimming pool was a on the cool side. When we told the staff about the odour there was no reaction no offer of a different room.
Stayed 1 night in Apr 2025

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Marek

Stayed 2 nights in Apr 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticism is the fact that in order to get hot water I had to run the shower and or faucet for a minimum of 5 minutes. That is a tremendous waste of water.
Stayed 4 nights in Apr 2025

2/10 Terrible

Breearna

Stayed 1 night in Apr 2025

4/10 Poor

Saskia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

RAHUL

Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely happy

Extremely happy with our stay. Location was perfect, staff were great. Our bed was sooooo comfortable and the buffet breakfast was fantastic.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to when in Melbourne .

I always stay at the Intercontinental when in Melbourne. Great location that’s close to everything with comfortable rooms, nice service. Definitely recommended.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Janice

Stayed 4 nights in Feb 2025

2/10 Terrible

Sandra

Travelled with family and small children
Disliked: Cleanliness, staff & service
Sorry but not worth the money i paid. Checkin to the room delayed and nothing for it at all, considering i have 2 kids, something little would have been nice for waiting (not just tea and coffee). Pool so run down, cold and damp. Not 5 stars in my opinion, also to add rooms run down and bathroom had hair in it. So sad j paid $445 for a terrible experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 breakfast service at both Alluvial and Club Lounge. Great range of treats.
Stayed 1 night in Feb 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Blerina

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025