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Urban Apartments Melbourne on Elizabeth

4.0 star property
Family-friendly 4-star hotel near Melbourne Zoo

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Photo gallery for Urban Apartments Melbourne on Elizabeth

Exterior
2 bedrooms, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
2 bedrooms, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
250 Elizabeth Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪2 min walk‬
  • Bourke Street Mall
    ‪3 min walk‬
  • Queen Victoria Market
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Deluxe King Studio

2 bedrooms, in-room safe, desk, laptop workspace

Deluxe King Studio

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive Apartment

2 bedrooms, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Studio

2 bedrooms, in-room safe, desk, laptop workspace

Deluxe Queen Studio

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedroom Executive Apartment

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Melbourne

Central Melbourne getaway .With a stay at this Melbourne Central Business District hotel, you'll be steps from Emporium Melbourne and Melbourne's GPO. Melbourne Central and Hardware Lane are also within half a mile (1 km).

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Bourke Street Mall - 3 min walk - 0.3 km
  • Collins Street - 5 min walk - 0.5 km
  • Queen Victoria Market - 10 min walk - 0.9 km
  • Crown Casino - 17 min walk - 1.5 km

Getting around

  • Melbourne Central Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne, VIC (MEB-Essendon) - 22 min drive

Restaurants

  • ‪Café Court - ‬2 min walk
  • ‪Tropicana Juice/Food Bar - ‬1 min walk
  • ‪Beneath Driver Lane - ‬1 min walk
  • ‪Chinta Ria Soul - ‬2 min walk
  • ‪Brother Baba Budan - ‬2 min walk

About this property

Urban Apartments Melbourne on Elizabeth

Family-friendly 4-star hotel near Melbourne Zoo
As a guest of Urban Apartments Melbourne on Elizabeth, you'll find a fitness center, a terrace, and barbecue grills. Public spaces have free WiFi. The family-friendly Urban Apartments Melbourne on Elizabeth also features laundry facilities, room service (during limited hours), and an elevator.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 10 levels
  • Built in 2003
  • Self-service laundry
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Urban Apartments Melbourne on Elizabeth offers 70 accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 25-inch LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 40 per day)

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 25-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 40 per day (1312 ft away)
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Elizabeth Melbourne
Melbourne Somerset
Somerset Elizabeth
Somerset Elizabeth Apartment
Somerset Elizabeth Apartment Melbourne
Somerset Elizabeth Melbourne
Somerset Melbourne
Somerset On Elizabeth Hotel Melbourne
Somerset On Elizabeth, Melbourne Hotel Melbourne
Somerset Elizabeth Melbourne Apartment
Somerset On Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel
Urban Apartments Melbourne on Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel Melbourne

Urban Apartments Melbourne on Elizabeth Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 363 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Fabulous place to stay. Great location, great price. Will definitely be returning agian and again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service
Wifi unsatisfactory for this location
Stayed 3 nights in Mar 2025

8/10 Good

Trinh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy with mobile key app. A real bonus as we arrived late at night and were able to go straight up to our room without having to faff about. The air con was not working properly which meant we couldn’t turn it off and it defaulted to being 22 degrees which meant I was freezing all the time. I would adjust it to higher so I wasn’t cold but it kept blowing all night which kept waking me up. And then would reset to 22 degrees
Stayed 3 nights in Mar 2025

6/10 Okay

Kristel

Liked: Staff & service
The air conditioning wasn’t working. Great location for all activities in the city. Would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner not working, but the fans in the room were enough.. great location & great facilities in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place,

Great place for an overnight stay with friendly staff at checkin & checkout!
Stayed 1 night in Feb 2025

4/10 Poor

Nachshon

Disliked: Cleanliness, staff & service, property conditions & facilities

Don't touch - just find another place

I had the most bad experience in my travel life, when arrived to the hotel at 8:10pm, to understand that at 8pm the reception closed and they simply canceled my 5 days reservation which I made a few months ago! Leaving me and my wife to find alternatives so late. Someone came to open only after more than an hour of begging and refusing. It is very sad to find tgis sort of behavior for customers
Stayed 5 nights in Feb 2025

10/10 Excellent

Girls Day Out

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good appartments. Will be back.
Stayed 6 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location and the spacious rooms. Will book again...... I did 7 days later ;-)
Stayed 2 nights in Feb 2025

10/10 Excellent

Frederick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ka Wai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property location is extremely convenient. It is at the central of busy area. Staff is very helpful and reminded me the check-in time is up to 8pm which I overlooked.
Stayed 1 night in Feb 2025

2/10 Terrible

Lindy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Casey

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Reception staff very friendly and helpful. Room was perfect!
Stayed 1 night in Jan 2025

8/10 Good

Rodney

Stayed 1 night in Jan 2025

4/10 Poor

Sharron

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property's location is handy, but after checking in we were told there wasn't any working airconditioning in the rooms, or the building. Someone had supposedly tried to repair it that morning, unsuccessfully. We should have been told of this before our arrival, so we could've made other plans. It was too late to do so by the time we arrived. It was a 38C day, and the one pedestal fan in our room was next to useless. Otherwise, in general, the room was okay, although the furniture was quite dated and basic - not like in the photos. Whatever our VIP bonus was supposed to be, we certainly weren't offered it. Wouldn't stay again, as the attitude of the management when I wrote to them was very uninterested. They were not ever going to offer any compensation. I'd highly advise not staying at Urban Apartments.
Stayed 1 night in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Apartment Stay in the Heart of Melbourne

I am usually pretty critical when it comes to hotel stays, but I really enjoyed this overnight stay in the Melbourne CBD. I had to get the attention of staff to open the door and they are only there at certain times of the day, but they were very pleasant and helpful. The room was excellent. They admitted an issue with the central air conditioning, but they had something in place that was sufficient to deal with this. There were loads of amenities in the room, including a full kitchenette, washer/dryer combo machine, and supplies for both. They also suppplied some snacks for the stay and plenty of towels. The only issues I had were with the sink in the bathroom as it was spitting some water at me at times, a loose toilet seat (which was quickly remedied by tightening the screw underneath), and the soap rack in the shower as it was loose. The shower could do with some a minor modernizing, but it was still in great condition. It was an excellent stay in as central a location as possible within Melbourne.
Washer/Dryer Combo Machine
Bathroom
Kitchenette
Bedroom
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities

Poor service and inaccessible services

Air con wasn’t working for the duration of our stay (with < 30° temperatures) and we were not told before our arrival. We were given a fan that did not work well as a substitute and offered a small refund which took 5 days to be processed. The windows were also locked so we had no ventilation. The receptionist dressed unprofessionally in a crop top and we saw her stop mid check-in to reply to a text on her mobile phone. The phone in the room was also broken so we could not contact reception.
Stayed 3 nights in Nov 2024

8/10 Good

S G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

unsatisfied stay

Was not a great stay. Only positive was the location. Air con was not working and we were not notified until we arrived. We were advised by other residents that the air con had not been working for the last two weeks. Room was extremely hot and uncomfortable for the night. We were then only offered a $40 refund which was insulting and was not enough compensation for an uncomfortable stay
Stayed 1 night in Nov 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air conditioning Need to compensated Staff were apologetic sippplied fan Monday will be 40 fan may not cool it
Stayed 2 nights in Dec 2024