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Hyatt Place Memphis/Germantown

Property class: 3
3-star hotel in Southwind

Choose dates to view prices

Photo gallery for Hyatt Place Memphis/Germantown

Exterior
Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Down comforters, pillowtop beds, desk, blackout drapes
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Place, Shoppes At Hacks Cross
    ‪4 min drive‬
  • Place, Carriage Crossing
    ‪5 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(112 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(20 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Memphis

Southwind stay.Your stay at this Southwind hotel places you within 3 miles (5 km) of Mike Rose Soccer Complex and TPC Southwind. Shoppes At Hacks Cross and Baptist Memorial Hospital-Collierville are also within 3 miles (5 km).

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 3.2 km
  • Shoppes At Hacks Cross - 4 min drive - 3.9 km
  • Carriage Crossing - 5 min drive - 6.7 km
  • Lowrance Road Park - 6 min drive - 8.1 km
  • TPC Southwind - 6 min drive - 4.3 km

Getting around

  • Memphis Central Station - 28 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Hacienda - ‬3 min drive
  • ‪Hyderabad House - ‬10 min walk
  • ‪Circle K - ‬3 min walk

About this property

Hyatt Place Memphis/Germantown

3-star hotel in Southwind
Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. An area shuttle within 5 miles and a shopping center shuttle are free. Self parking is free.

This 3-star Memphis hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG
Southwind
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,002 reviews
The price is CA $122
CA $139 total
includes taxes & fees
May 10 - May 11
Holiday Inn Express Hotel & Suites Memphis Southwind by IHG

Property amenities

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Frequently asked questions

How close is Hyatt Place Memphis/Germantown to the airport?

Hyatt Place Memphis/Germantown is 16.8 mi (24-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Memphis/Germantown?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Memphis/Germantown on May 17, 2026 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Memphis/Germantown have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Memphis/Germantown.

Does Hyatt Place Memphis/Germantown offer free breakfast?

Yes, Hyatt Place Memphis/Germantown offers free breakfast.

Is there a casino at Hyatt Place Memphis/Germantown?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Memphis/Germantown?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Hyatt Place Memphis/Germantown?

This hotel offers free self parking.

Does Hyatt Place Memphis/Germantown have a pool?

Hyatt Place Memphis/Germantown features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Hyatt Place Memphis/Germantown have a restaurant?

Hyatt Place Memphis/Germantown is home to Bakery Cafe, which features light fare.

Does Hyatt Place Memphis/Germantown have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Memphis/Germantown to downtown Memphis?

Hyatt Place Memphis/Germantown is 17.9 mi away from Memphis.

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1005 reviews
Rating 8 - Good. 196 out of 1005 reviews
Rating 6 - Okay. 65 out of 1005 reviews
Rating 4 - Poor. 34 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Datren, Louisville

Liked: Cleanliness, property conditions & facilities
Spotless and comfy
Stayed 2 nights in Feb 2026

10/10 Excellent

Suzann

Stayed 3 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have been Excellent except we had to change rooms when the heat failed in our room around 9 PM.
Stayed 1 night in Jan 2026

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Breakfast was very good. Parking lot was terrible.
Stayed 1 night in Jan 2026

8/10 Good

Pamela

Disliked: Property conditions & facilities
Bed was very comfortable, but hotel is very dated. Great location.
Stayed 2 nights in Jan 2026

4/10 Poor

Chantel

Liked: Staff & service
Our TV’s picture kept going out. Check out is at 12 but housekeeping is knocking on the door at 9am waking you up. Could not secure the door the screws were lose t
Stayed 1 night in Jan 2026

6/10 Okay

brianna

Liked: Cleanliness, amenities, property conditions & facilities
Room smelled like animal urine
Stayed 2 nights in Jan 2026

10/10 Excellent

Wallace

Stayed 2 nights in Jan 2026

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities
Lady that checked me in was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2026

10/10 Excellent

Keith

Stayed 1 night in Jan 2026

6/10 Okay

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Kiara

Stayed 2 nights in Dec 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean. Everything was well attended. The staff was very welcoming. And the continental breakfast the next day was seriously one of the best we have ever had. Lots of choices and everything was fresh! Definitely recommend this Hotel.
Stayed 1 night in Jan 2026

8/10 Good

Hannah

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Wonderful, friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms. Great staff and good breakfast
Stayed 6 nights in Dec 2025

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service
Front desk clerk was welcoming. The room was in good standing.
Stayed 1 night in Jan 2026

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, amenities
Clean room that felt a bit older. Bed was comfortable enough. Check in was easy and that staff member was friendly. The hot water happened to be malfunctioning at the property on a 35-degree day, so that was a problem. We could not shower without freezing. After bringing that up to the front desk staff during checkout, I requested a water bottle which she said I had to pay for. I thought that was a bit ridiculous after the fiasco with the hot water. I honestly think they should have discounted rooms for all the guests.
Stayed 1 night in Dec 2025

6/10 Okay

Barbara

The was no hot water to take a shower. The TV did not work. Should get a refund.
Stayed 1 night in Dec 2025

8/10 Good

Keiko

Stayed 1 night in Dec 2025

8/10 Good

Joyce

I didn’t give 5 stars because carpet on the floors inside the room. I know most times they don’t shampoo the carpet’s therefore with people constantly coming from walking outside no telling what germs you put on the carpet walking in the rooms with shoes on so I believe all hotels should be hardwood floors something you knew would have to be mopped to stay clean
Stayed 1 night in Dec 2025

10/10 Excellent

jiaqi

Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Dec 2025

8/10 Good

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay tor breakfast so I cannot rate. Did not go about the grounds so I cannot rate. Staff was friendly and helpful, Women working front desk was very helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Sudhakar

Stayed 1 night in Dec 2025