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Sheraton San Jose Hotel

3.5 star property
3.5-star hotel near Great Mall of the Bay Area

Choose dates to view prices

Photo gallery for Sheraton San Jose Hotel

Outdoor pool
Outdoor pool
Bar (on property)
Lobby
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View in a map
1801 Barber Ln, Milpitas, CA, 95035
  • Place, Great Mall of the Bay Area
    ‪2 min drive‬
  • Place, SAP Center at San Jose
    ‪7 min drive‬
  • Place, Levi's Stadium
    ‪8 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪5 min drive‬

Room options

View all photos for Club Room, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Milpitas

In suburbs.You'll be within 2 miles (3 km) of Great Mall of the Bay Area and 6 miles (10 km) of Levi's Stadium with a stay here. CSU San Jose State University and California's Great America are also within 6 miles (10 km).

What's nearby

  • Great Mall of the Bay Area - 2 min drive - 1.9 km
  • SAP Center at San Jose - 7 min drive - 9.3 km
  • San Jose McEnery Convention Center - 7 min drive - 10.4 km
  • CSU San Jose State University - 8 min drive - 10.7 km
  • Levi's Stadium - 8 min drive - 7.2 km

Getting around

  • I-880 Station - 2 min drive
  • San Jose College Park Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 13 min drive

Restaurants

  • ‪Jack in the Box - ‬20 min walk
  • ‪Annapurna - ‬2 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Tirupathi Bhimas - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Sheraton San Jose Hotel

3.5-star hotel near Great Mall of the Bay Area
Sheraton San Jose Hotel offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton San Jose Hotel. Parking is available for a fee.

This 3.5-star Milpitas hotel is smoke free.

  • 229 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sheraton San Jose Hotel offers 229 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 75
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Sheraton San Jose Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 507 out of 1004 reviews
Rating 8 - Good. 217 out of 1004 reviews
Rating 6 - Okay. 115 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 81 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chaeyoung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Xuan B

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

8/10 Good

Raymond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a family
Stayed 3 nights in Jul 2025

4/10 Poor

Terry

Liked: Staff & service
My 1 bedroom suite felt very old. The headboard was sratched, the couch too dirty to sit on and a dresser drawer that doesn't close.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 2 nights in May 2025

8/10 Good

Reed

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Kristian

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Lezabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vidal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance to Great Mall.
Stayed 1 night in Jul 2025

10/10 Excellent

Lezabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place love it here

Our stay here is always amazing. Convenient to local stores and places to eat. Pool area is always clean. Definitely worth the stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Justin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

4/10 Poor

Nonna

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Ervin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Milpitas is always a great place to stay great staff and amazing housekeeping
Stayed 1 night in Jun 2025

10/10 Excellent

Desislava

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable ,clean and big rooms . Very nice pool in the backyard. Quite streets
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Stayed 1 night in Jun 2025

6/10 Okay

Jennifer

Travelled with pets
Liked: Amenities
Disliked: Cleanliness
The location is great. Staff was great. The room was clean for the most part, but the curtains and shades were dirty. The property is outdated and needs updating. Overall it was good for a quick weekend trip.
Stayed 3 nights in Jun 2025

10/10 Excellent

Corrissa, Visalia

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful place to stay. Rooms are so clean! Beautiful pool area and they had a fun little bbq if you didn’t wanna leave the hotel. So great! Thank you!
Stayed 1 night in Jun 2025

6/10 Okay

Shannon

Liked: Staff & service
Disliked: Property conditions & facilities
amenities were nice. rooms are pretty outdated and the carpet was a bit gross, shower was good and the bed was comfortable. Location was convenient for my needs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rajasekhar, Irivine

Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I forgot my $47 water bottle, the house keeper found it and they called me to pick up
Stayed 1 night in Jun 2025

8/10 Good

Coleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick overnight to Milpitas
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd come back for sure

Spacious and neat rooms with comfortable beds and amenities. Front desk was very friendly. Location is very convenient and quiet. Not walking distance to other activities or places but that's a decent trade-off for everything else the place has to offer.
Stayed 1 night in Jun 2025