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Potawatomi Hotel & Casino

4.5-star property
1611 West Canal Street, Milwaukee, WI 1-855-887-0424
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4.5 out of 5
Excellent!
See all 62 Travelocity Reviews

"Only thing didnt like too much was the heavy smoke from the casino. The hotel does the best they can, but it can get pretty bad and trails around. " More

By a verified traveller on Fri 31 Aug 2018

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Marquette University

Near the airport

You'll find Marquette University and Harley-Davidson Museum within 2 miles (3 km) of this hotel. The Rave-Eagles Club and Fiserv Forum are also within 2 miles (3 km).

Luxury amenities

This luxury hotel features a casino, a full-service spa, and 7 restaurants. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and free airport shuttle. Unwind with a drink at one of the 7 bars/lounges and enjoy free perks like valet parking and an area shuttle.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 500 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, room service, and premium bedding are also available.

Casino Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$128* Per night/room 20 Jan. - 21 Jan.

Casino King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Potawatomi Hotel & Casino ratings based on 62 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Potawatomi Hotel & Casino

Everyone (39) Couples (7) Family (20)
5 out of 5
loved the view from the 18th floor, beautiful comfy room even with 4 women - girl's weekend. Had a blast - so much to do in Milwaukee. Staff at hotel were very helpful/friendly. Highly recommend.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Nancy Cline - Guest Relations Manager

Hello, I am glad to hear that you had such a nice time during your stay with us and our staff was friendly! I hope you visit again soon. Kindest regards, Nancy

5 out of 5

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Nancy Cline - Guest Relations Manager

Hello, Thank you for taking the time to rate your stay with us. Kindest regards, Nancy

5 out of 5
Needs more non smoking areas. Excellent food. Good service.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Nancy Cline - Guest Relations Manager

Hello, I am glad that you enjoyed our dining options and received good service! We do have several non-smoking gaming areas on both levels of the Casino and also in our Bingo Hall. Just ask during your next visit. Kindest regards, Nancy

4 out of 5
Nice place clean well kept up. Tried to get in for massage but no availability, but I could have called ahead.Nice spa like bathrooms. Fairly easy to get to.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Nancy Cline - Guest Relations Manager

Hello, I am glad you enjoyed your visit to our property! The bathrooms in our newest tower and really wonderful! Depending on the day, our spa does get booked up fairly quickly and I am sorry you didn't get a chance to try it! Calling in ahead next time is a great idea! Kindest regards, Nancy

5 out of 5
This hotel & casino is very clean. The room especially the shower was nothing but amazing. Comfortable bed and nice view.

Posted by , from Arizona on 11 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by Nancy Cline - Guest Relations Manager

Hello immocoolj, I am glad to hear that you enjoyed our hotel! I agree the view from our rooms are fabulous. Kindest regards, Nancy

4 out of 5

Posted by on 9 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Nancy Cline - Guest Relations Manager

Hello, Thank you for taking the time to rate your stay with us! Kindest regards, Nancy

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by Nancy Cline - Guest Relations Manager

Hello, Thank you for taking the time to rate your stay with us! Kindest regards, Nancy

4 out of 5

Posted by on 22 Nov. 2019

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Comment from Hotel Management

23 Nov. 2019 by Dominic - Guest Relations

Hello! Thank you for the positive rating. Dominic - Guest Relations

5 out of 5

Posted by on 17 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Nancy Cline - Guest Relations Manager

Hello, Thank you for taking the time to rate your stay with us! Kindest regards, Nancy

4 out of 5
Would definitely come back! Everything you need is here and they went out of their way to help.

Posted by on 15 Nov. 2019

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Comment from Hotel Management

17 Nov. 2019 by Dominic - Guest Relations

Hello! Thank you for the positive rating and review. I'm happy to hear that our Team Members went above and beyond for you. See you next time! Dominic - Guest Relations

About the Potawatomi Hotel & Casino

Location 1611 West Canal Street, Milwaukee, WI 53233

Property Features

Potawatomi Hotel & Casino offers its guests a full-service spa and a 24-hour fitness center. There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 7 bars/lounges. There's an onsite 24-hour business center. There are 10 meeting rooms available. A casino, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Potawatomi Hotel & Casino. A roundtrip airport shuttle at scheduled times and an area shuttle are free. Self parking and valet parking are free. This 4.5-star Milwaukee hotel is smoke free.

  • 500 guestrooms or units
  • 19 levels
  • 2 buildings
  • 7 dining venues
  • 7 bars or lounges
  • Built in 2014
  • Casino
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Milwaukee, WI (MKE-General Mitchell Intl.) (18 km / 11.2 mi)
  • Train station: Milwaukee Intermodal Station (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Potawatomi Hotel & Casino offers 500 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Canal Street Café - Onsite restaurant. Guests can enjoy drinks at the bar.

Stone Creek Coffee - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6:00 AM to 8:00 PM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 6:00 AM to 8:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD $10 and USD $20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.