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4.4 out of 5

"Nice quiet and clean. Relaxing also got away from home " More

By a verified traveller on Wed 04 Mar 2020

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Hotel Description

4.5-star luxury hotel near Marquette University

Close to airport

You'll find Marquette University and Harley-Davidson Museum within 2 miles (3 km) of this hotel. The Rave-Eagles Club and Fiserv Forum are also within 2 miles (3 km).

Luxury amenities

This luxury hotel features a casino and 7 restaurants. Traveling on business? Take advantage of the 10 conference rooms, along with dry cleaning/laundry services. Relax with a drink at one of the 7 bars/lounges and enjoy perks like free self parking.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 500 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, room service, and premium bedding are also available. Housekeeping is available on request.

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 5 Max

Signature Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Potawatomi Hotel & Casino ratings based on 62 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Potawatomi Hotel & Casino

Everyone (35) Couples (10) Family (23)
5 out of 5
Nice quiet and clean. Relaxing also got away from home

Posted by on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Nancy Cline - Guest Relations Manager

Hello Jesus, I am glad to hear that you enjoyed your getaway at our hotel and casino! I hope you stay with us again soon. Kindest regards, Nancy

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Dominic - Guest Relations

Hello! Thank you for the positive rating. Dominic - Guest Relations

4 out of 5
We really enjoyed ourselves and would recommend for anybody to stay here

Posted by , from Brownstown on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Nancy Cline - Guest Relations Manager

Hello Amelia, I am glad you had a nice time during your stay and thank you for recommending our hotel to others! I hope you visit again soon. Kindest regards, Nancy

5 out of 5
I had a great time, the Chinese restaurant was amazing, hotel was great! 10/10

Posted by , from Maine on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Nancy Cline - Guest Relations Manager

Hello Myles, I am very glad you enjoyed our hotel and your dining experience. Ruyi is by far my favorite restaurant on site, as the food is prepared fresh to order. I hope you stay with us again. Kindest regards, Nancy

5 out of 5
My boyfriend and I stayed here for summerfest 2019. Free shuttle to and from Summerfest grounds till 12am. Food,drinks and service were all amazing and great views of Milwaukee. Definitely will always choose this hotel/casino whenever visiting MKE 😁

Posted by on 24 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Dominic - Guest Relations

Hello! Thank you for rating us 5 out of 5! I'm looking forward to the next time you visit us here in Milwaukee. Dominic - Guest Relations

2 out of 5
No Microwave or Sofa or a chair to relax and it was

Posted by on 24 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Dominic - Guest Relations

Hello! Thank you for taking the time to share your experience with me. I apologize for your room not having the amenities that would have enjoyed. I appreciate your suggestions and will forward them Management for consideration. I hope you will visit us again. Dominic - Guest Relations

5 out of 5
loved the view from the 18th floor, beautiful comfy room even with 4 women - girl's weekend. Had a blast - so much to do in Milwaukee. Staff at hotel were very helpful/friendly. Highly recommend.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Nancy Cline - Guest Relations Manager

Hello, I am glad to hear that you had such a nice time during your stay with us and our staff was friendly! I hope you visit again soon. Kindest regards, Nancy

5 out of 5

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Nancy Cline - Guest Relations Manager

Hello, Thank you for taking the time to rate your stay with us. Kindest regards, Nancy

5 out of 5
Needs more non smoking areas. Excellent food. Good service.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Nancy Cline - Guest Relations Manager

Hello, I am glad that you enjoyed our dining options and received good service! We do have several non-smoking gaming areas on both levels of the Casino and also in our Bingo Hall. Just ask during your next visit. Kindest regards, Nancy

4 out of 5
Nice place clean well kept up. Tried to get in for massage but no availability, but I could have called ahead.Nice spa like bathrooms. Fairly easy to get to.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Nancy Cline - Guest Relations Manager

Hello, I am glad you enjoyed your visit to our property! The bathrooms in our newest tower and really wonderful! Depending on the day, our spa does get booked up fairly quickly and I am sorry you didn't get a chance to try it! Calling in ahead next time is a great idea! Kindest regards, Nancy

About the Potawatomi Hotel & Casino

Location 1611 West Canal Street, Milwaukee, WI 53233

Property Features

There are 7 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 7 bars/lounges. There are 10 meeting rooms available. A casino, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Potawatomi Hotel & Casino. Free self parking is available. This 4.5-star Milwaukee hotel is smoke free.

  • 500 guestrooms or units
  • 19 levels
  • 2 buildings
  • 7 dining venues
  • 7 bars or lounges
  • Built in 2014
  • Casino
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: General Mitchell Intl. Airport (MKE) (12.1 km / 7.5 mi)
  • Train station: Milwaukee Intermodal Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Milwaukee hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Canal Street Café - Onsite restaurant. Guests can enjoy drinks at the bar.

Stone Creek Coffee - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 for adults, USD 10 and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.