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Caruso Place Boutique & Wellness Suites

4.0 star property
4-star boutique hotel near Galleria Umberto I

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Photo gallery for Caruso Place Boutique & Wellness Suites

Deluxe Dependance Dome View
Jetted tub
View from room
Suite Dependance Dome View
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

View in a map
256 Via Toledo, 256, Naples, NA, 80132
  • Place, Galleria Umberto I
    ‪1 min walk‬
  • Place, Teatro di San Carlo
    ‪2 min walk‬
  • Place, Via Toledo
    ‪2 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for SUITE WITH GALLERY & TOLEDO STREET VIEW

SUITE WITH GALLERY & TOLEDO STREET VIEW

SUITE WITH GALLERY & TOLEDO STREET VIEW

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for SUITE WITH DOUBLE QUEEN BED

SUITE WITH DOUBLE QUEEN BED

SUITE WITH DOUBLE QUEEN BED

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Dependance Dome View

Deluxe Dependance Dome View

Deluxe Dependance Dome View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Dependance Dome View

Suite Dependance Dome View

Suite Dependance Dome View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for SUPERIOR WITH TERRACE

SUPERIOR WITH TERRACE

SUPERIOR WITH TERRACE

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Naples

Heart of Naples.With a stay at this Naples City Centre hotel, you'll be steps from Galleria Umberto I and Teatro di San Carlo. Royal Palace and San Francesco di Paola are also within half a mile (1 km).

What's nearby

  • Galleria Umberto I - 1 min walk - 0.1 km
  • Teatro di San Carlo - 2 min walk - 0.2 km
  • Via Toledo - 2 min walk - 0.2 km
  • Royal Palace - 3 min walk - 0.3 km
  • Molo Beverello Port - 7 min walk - 0.6 km

Getting around

  • Toledo Station - 6 min walk
  • Napoli Marittima Station - 15 min walk
  • Naples Intl. Airport (NAP) - 75 min drive

Restaurants

  • ‪La Sfogliatella Mary - ‬1 min walk
  • ‪Antica Pizza Fritta da Zia Esterina Sorbillo - ‬2 min walk
  • ‪Pizzeria&Trattoria San Carlo - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sorbillo Piccolina - ‬1 min walk

About this property

Caruso Place Boutique & Wellness Suites

4-star boutique hotel near Galleria Umberto I
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the boutique Caruso Place Boutique & Wellness Suites.

This Art Deco Naples hotel is smoke free.

  • 10 guestrooms or units
  • Built in 1800
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Fireplace in lobby
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Caruso Place Boutique & Wellness Suites offers 10 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available from 7:00 AM to midnight; EUR 35 per night; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • No elevator
  • Phone accessibility kit
  • Visual alarms in hallways

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00 per accommodation, per stay
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 35 per night (5 ft away; open 7:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caruso Place Boutique Wellness Suites Hotel Naples
Caruso Place Boutique Wellness Suites Hotel
Caruso Place Boutique Wellness Suites Naples
Caruso Place Boutique Wellness Suites
Caruso Place Wellness Suites
Caruso Place & Wellness Suites
Caruso Place Boutique & Wellness Suites Hotel
Caruso Place Boutique & Wellness Suites Naples
Caruso Place Boutique & Wellness Suites Hotel Naples

Reviews

Caruso Place Boutique & Wellness Suites Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 93 out of 155 reviews
Rating 8 - Good. 32 out of 155 reviews
Rating 6 - Okay. 18 out of 155 reviews
Rating 4 - Poor. 6 out of 155 reviews
Rating 2 - Terrible. 6 out of 155 reviews

Reviews

6/10 Okay

Patia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this hotel through Expedia and paid extra expecting a luxury stay, but it fell far short. The listing was misleading, and in some cases simply false. Pros: • Excellent central location • MOST of the staff were kind • Bathroom/shower was modern and very nice and the best part in my opinion. Cons: • Breakfast was advertised but not provided. This was misleading and false • Mid-stay I was told no food was allowed in the room (not mentioned at booking or check-in or anywhere on their website) • Ant traps were placed around the room and ants crawled on my belongings and even some on me while sleeping, despite no food being present • Room type (“king or two twins”) wasn’t offered as a choice at check-in • Hotel looked much more luxurious online than in person. No balcony as listed. • A couple of staff members were quite rude Overall, I paid extra for what was marketed as a luxury stay, but the reality was disappointing. The online listing was not only misleading but inaccurate.
Stayed 6 nights in Aug 2025

4/10 Poor

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bathroom was nice. Location was convenient to walk to the port and it is pedestrian area…that being said impossible to access via car our taxi was backing down alleys try to get close still had to lug baggage down alley. The room we were given 105 had a window but it was next to the alley and there was not much soundproofing and the lively pedestrian only area filled with people filled our room full of noise constant noise until midnight. Anytime anyone walked down the alley talking was like they were in room with us. Maybe other rooms were better if kids weren’t asleep already would have asked for another room but thing is you have to walk around the block to get to lobby it’s not connected overall just not wonderful experience
Stayed 1 night in Aug 2025

10/10 Excellent

Ghada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the city center every thing is in walking distance definitely stay there again once I come back to Naples
Stayed 2 nights in Aug 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Location is deceiving implies that all the rooms are located in the Galleria and they're not. Separate entrance to even some rooms down a side alley.
Stayed 2 nights in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Good

Second stay. Because we were familiar, it was easy to find. For first/timers, this may be a challenge due to poor signage. On Toledo, go to Big Green door, use the Call Directory on right side. The room was great. Clean, helpful staff, and would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good! Would stay again.

Location is good. Finding the hotel was a task! It is not a storefront and has one flag type sign above street level. The entrance is a huge green door!!! Just to left of door is a call-box with several owners; one being Caruso. Dial number, reception will let you in. Five meters in and to left you’ll see a small backlit sign and flight of stairs. If you need help ring buzzer and someone will help. The main reception was great. The hotel has just 10 rooms in two separate locations. Half are near reception and others back downstairs, outside across street, then up an elevator. Rooms are clean, modern and very clean.
Stayed 1 night in Jun 2025

6/10 Okay

James

Great view, nice enough place
Stayed 1 night in Jun 2025

6/10 Okay

suellyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

difficult hotel

The hotel itself was hard to get to. We hired a driver through the hotel. He dropped us off close to the hotel and we had to take our luggage ourselves. He gave us the wrong directions and so we walked a bit before finding the hotel. We did not know how to get in as there was huge closed door and a smaller door. Not instructions were given.
Stayed 5 nights in Jun 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, property conditions & facilities
The location is perfect! The staff was wonderful! Great stay!
Stayed 2 nights in Jun 2025

4/10 Poor

rick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Where to start…hotel is on a pedestrian road so no taxis allowed. Struggled with rolling luggage over old stone streets. You are not allowed to bring outside food into the hotel and eat in your room or in the hotel. We grabbed McDonalds and was told to leave the hotel to eat. I was told by the owner over the phone this is because they are a historic building and outside food isn’t allowed. We tried eating outside in the courtyard and was yelled at by local residents. The hotel pictures make you believe this hotel is in the beautiful mall, but it’s not. It’s across the street. The mattress is terrible. It’s like sleeping on a motorhome mattress. Our room was next to the street where we heard people all night long. Bring earplugs if you stay here.I will say the place is extremely clean with nice restrooms. It came with robes and slippers, which was a nice touch.
Stayed 1 night in Jun 2025

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, good service, a little pricey for what you get.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

leong

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer, Nepean

Stayed 3 nights in Jan 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Naples

Good hotel. Large room, well clean, confortable, but location isn’t the best.
Stayed 3 nights in Jan 2025

6/10 Okay

YUSLEIDY

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Nidhi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Ivano

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Sterling

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Review for Caruso** I recently stayed at Caruso and had an excellent experience. The rooms were modern, clean, and comfortable, with beds that ensured a great night's sleep. The staff was exceptionally friendly and accommodating, making us feel welcome from the moment we arrived. Knowing that we had an early flight, they thoughtfully provided us with a bagged breakfast to take along, which was a wonderful gesture and much appreciated. Overall, Caruso exceeded our expectations with their attention to detail and superb service. I would highly recommend this hotel for anyone looking for a pleasant and convenient stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in Naples

The hotel is in a very good area in Naples. The are many restaurants and lots of shopping near. The hotel staff were helpful and friendly, especially Valentina. She was always helpful and recommended a good restaurant (Vincenzo Capuano) to have pizza that was right across the street from a fountain. The room was clean and overlooked a courtyard. I also felt very safe because not just anybody from the street could enter the hotel without being buzzed in or knowing the code to enter from the side entrance. I preferred to use the side entrance to avoid the stairs. When I come back to Naples I will stay here again. The one negative is a taxi cannot drop you off in front of the hotel. Its on a pedestrian only street and you have to walk about half a block or so with your luggage.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities
Changed hotel last minute and loved the Caruso, bed comfortable and large room.
Stayed 5 nights in Aug 2024