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Grand Hotel Europa

3.0 star property
3-star hotel near Via Toledo

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Photo gallery for Grand Hotel Europa

Front of property
Bar (on property)
Interior
Interior detail
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Corso Meridionale 14, Naples, NA, 80143
  • Place, Molo Beverello Port
    ‪3 min drive‬
  • Place, Via Toledo
    ‪3 min drive‬
  • Place, Port of Naples
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Duplex with mezzanine/room with loft

Duplex with mezzanine/room with loft

Duplex with mezzanine/room with loft

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.0 out of 10
Very good
(29 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(14 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Naples

Heart of Naples.Your stay at this Naples City Centre hotel places you within 2 miles (3 km) of Via Toledo and Port of Naples. Molo Beverello Port and Piazza del Plebiscito are also within 3 miles (5 km).

What's nearby

  • Piazza Giuseppe Garibaldi - 7 min walk - 0.6 km
  • Spaccanapoli - 10 min walk - 0.9 km
  • Molo Beverello Port - 3 min drive - 3.0 km
  • Via Toledo - 3 min drive - 3.0 km
  • Port of Naples - 3 min drive - 2.2 km

Getting around

  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Piazza Garibaldi Station - 5 min walk
  • Naples Intl. Airport (NAP) - 5 min drive

Restaurants

  • ‪Eccellenze costiera - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chalet Ciro - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬2 min walk
  • ‪Caffe' Mexico - ‬4 min walk

About this property

Grand Hotel Europa

3-star hotel near Via Toledo
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at the business-friendly Grand Hotel Europa.

This 3-star Naples hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • Built in 1900
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Grand Hotel Europa offers 89 accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

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Interior detail
B&B Hotel Napoli
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,017 reviews
The price is CA $104
CA $130 total
includes taxes & fees
Nov 18 - Nov 19
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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 12.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12.9 for adults and EUR 12.9 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 1007 reviews
Rating 8 - Good. 467 out of 1007 reviews
Rating 6 - Okay. 177 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleasantly surprised to be able to check in earlier. The staff were great at giving advice on where to visit as we were only staying 1 night and a great restaurant recommendation. The hotel was great and would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Took my money before I arrived.

The hotel was quite nice and very convenient location for the central station. But I had elected to pay at the hotel...yet they took money from my credit card two days before I arrived. They said this was to guard against fraud. But Ive never had another hotel do that...and I travel a lot. They should just make it clear they want payment up front...that would be fine. But to just take it with no warning is totally unacceptable to me.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Breakfast was amazing every morning, the restaurant for the lunch and dinner not that great. But for how old the hotel is, everything is good shape, comfortable, housekeeping was great. Area around the train station is real gritty, but the hotel was worth the stay
Stayed 6 nights in Jul 2025

8/10 Good

Maria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is clean and comfortable. The location is like a slum. Dirty and smells like urine. Lot of homeless people and graffiti everywhere.
Stayed 1 night in Jul 2025

8/10 Good

Keith W

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very new to the train station lots of homeless people. Congested walking area garbage all over the place very filthy. The property itself was clean.
Stayed 1 night in Jul 2025

8/10 Good

Adrian O

Liked: Cleanliness, amenities, property conditions & facilities
The stuff was very nice
Stayed 2 nights in Jun 2025

8/10 Good

Adrian O

Liked: Cleanliness, property conditions & facilities
The stuff was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful, friendly and communicative staff

Really friendly and helpful staff. Lots of communication and they were able to help us out with a travel cot, non-smoking room and even a last minute late check out. Breakfast was excellent - best coffee I’ve ever had at a hotel breakfast. While the area around the station was a little busy it didn’t disturb us and we never felt unsafe.
Stayed 1 night in Jul 2025

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, convenient, working AC, close to the central station. Did not have the shared access to a fridge as advertised, however the main desk said they had a fridge they could keep things for us and since it was a 24hr desk, then we would always have access if we needed our items. Also didn’t have a water dispenser as advertised. Thankfully there’s plenty of water fountains all over town to refill your bottle. Overall not bad. Area around is dirty and rundown for sure with sus people around. However, they never bothered and kept to themselves. Never felt unsafe but for sure need to keep aware of your surroundings.
Stayed 4 nights in Jul 2025

8/10 Good

Diana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Clean room, good service, excellent breakfast. Very convenient location, just a 5 minutes waking to main station, with a lot of choices fast food. However around the hotel is very dirty and chaotic. If you don't care it is very good choice.
Stayed 3 nights in Jul 2025

8/10 Good

MARCO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here a few times now very happy , close to our family x
Stayed 2 nights in Jul 2025

4/10 Poor

Johana

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The area around this hotel is pretty unsafe, but it is very close to the train station, that’s biggest perk and it has A/C.
Stayed 2 nights in Jun 2025

10/10 Excellent

Braden

Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Lovely restaurant
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Stayed 1 night in Jun 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near stations and public transport. Centro storica walkable
Stayed 2 nights in Jun 2025

10/10 Excellent

Charity, Franklinton

Travelled with family, Travelled with group
The area around the property seemed a little sketchy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Trena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Have stayed twice now. Great location for easy access Be clear about which room you book This second time I had to upgrade on arrival. But did so easily for 25€
Stayed 1 night in May 2025

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Samiha, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, especially Giano and Marcello who were super welcoming and helpful. The double room was smaller than what I thought I'd get but as I was alone, I didn't mind it. It would have been way too small for 2 people though. The bathroom was not very large but it looked newly refurbished and was working well. The room was cleaned daily. Breakfast was continental, served from 7 am to 10 am. The hotel is conveniently located within minutes of the Central train station, about 20 mn walk from the historical side of Naples. The streets around the hotel didn't feel too safe or clean though, so I used to come back early to avoid being out there at night. Please note the lift only goes up to the 2nd floor. If your room is on the 3rd floor, you'll have to use the stairs from the 2nd floor, not a big issue if you have small suitcases but it can be annoying if you have large pieces of luggage. Vending machines are available throughout the hotel for water and drinks. The hotel also has a restaurant and offers in room dining options.
Stayed 4 nights in May 2025

6/10 Okay

Luciano

Travelled with family
Liked: Cleanliness, property conditions & facilities
Having stayed at the Decumani Hotel De Charme on the way in, this hotel was a bit of a come down. It's very close to the train station but the area is pretty rundown and quite away from the centre. The room was fine but looked better on the photo. The staff were excellent but during breakfast, the staff were singing along to the music (why play pop music in the morning?) which displayed a lack of professionalism. The staff at the previous hotel were beyond courteous, while here they were a little 'rough and ready'. Overall, fine, but nothing special.
Stayed 1 night in May 2025

6/10 Okay

griselle

Travelled with partner
Liked: Cleanliness
It is very well situated, almost across the street from the train station, surroundings are not that pretty and felt not so safe. Rooms are small, and elevator reaches only the second floor, so if you are on the third floor, you must carry your luggage via stairs. The restaurant is not so good and expensive for Napoli.
Stayed 2 nights in May 2025

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

They gave us a loft type of room very ample space. Good for an over ight and half a block from Napoli Centralle train station
Stayed 1 night in May 2025

8/10 Good

GHASSAN

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025