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Grand Hotel Oriente

4.0 star property
4-star hotel near Via Toledo

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Photo gallery for Grand Hotel Oriente

Breakfast, lunch and dinner served
Suite
Front of property
Interior
In-room dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Via Diaz Armando 44, Naples, NA, 80134
  • Via Toledo
    ‪2 min walk‬
  • Molo Beverello Port
    ‪10 min walk‬
  • Port of Naples
    ‪10 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Triple Room

Executive Triple Room

Executive Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | Room service - dining

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Naples

City center stay.A stay at this Naples City Centre hotel places you steps from Via Toledo and within a 10-minute walk of Spaccanapoli. Port of Naples and Molo Beverello Port are also within half a mile (1 km).

What's nearby

  • Via Toledo - 2 min walk - 0.2 km
  • Galleria Umberto I - 7 min walk - 0.6 km
  • Molo Beverello Port - 10 min walk - 0.9 km
  • Port of Naples - 10 min walk - 0.9 km
  • Piazza del Plebiscito - 13 min walk - 1.1 km

Getting around

  • Toledo Station - 2 min walk
  • Montesanto Station - 11 min walk
  • Naples Intl. Airport (NAP) - 41 min drive

Restaurants

  • ‪Gastronomia Cervantes - ‬2 min walk
  • ‪Augustus - ‬3 min walk
  • ‪Gnam 1 - ‬3 min walk
  • ‪Pizzeria Trattoria Maria Marì dei Sannino - ‬2 min walk
  • ‪La Terrazza Del Re - ‬1 min walk

About this property

Grand Hotel Oriente

4-star hotel near Via Toledo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 2260 square feet (210 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Oriente. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 8 levels
  • 2260 sq ft of conference space
  • 210 sq m of conference space
  • Built in 1940
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Oriente offers 112 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number IT063049A1LR4OSPUZ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples

Grand Hotel Oriente Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 453 out of 861 reviews
Rating 8 - Good. 323 out of 861 reviews
Rating 6 - Okay. 59 out of 861 reviews
Rating 4 - Poor. 14 out of 861 reviews
Rating 2 - Terrible. 12 out of 861 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a quiet area very close to one of the main shopping streets.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great customer service at check-in desk and they are accommodating to business receipts!
Stayed 7 nights in Feb 2025

6/10 Okay

Samantha

The hotel has a beautiful rooftop restaurant and lounge, our bed was large and comfortable. It is also located in a good spot in Naples for exploring and feeling safe. The breakfast provided was also excellent for Italy. The hotel is a bit worn, the walls in our room were quite scuffed/roughed up, holes in the shower tiles, just some signs of wear I wouldnt expect for a 4 star property. The staff were okay, a bit frigid compared to every other previous stay in Italy over the past 2 weeks, mostly the front desk and bellhop. This is the only property weve stayed in I likely wouldn't choose again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Great establishment!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Raul, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to stay here since it has underground parking and it is conveniently close to most tourist attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

eric

Stayed 2 nights in Sep 2024

8/10 Good

gabriel, ny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fix Showers.Conditioner is not available in any rooms! Everything else is fine
Stayed 1 night in Aug 2024

8/10 Good

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk fantastic. AC great and WiFi fine. Needs a coffee machine and nicer bathroom toiletries. Housekeeping great. The roof top bar is beautiful but without fans outside cannot be used in the summer as too warm. Service ok but have to chase too much. The location of the hotel is fantastic.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ckeli

Stayed 4 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visitor from Ireland

The hotel is lovely and the staff were in general friendly and very helpful. There was only one thing which spoiled what would otherwise have been a perfect stay. On the third night we decided to eat in the hotel, we went to the 9th floor restaurant and sat at the bar for a pre-dinner drink. To say the barman was rude and ignorant was an understatement! However, well done to the reception staff who saved the situation by recommending a really good local restaurant. The staff in the restaurant at breakfast and the staff in reception were excellent. I would highly recommend this hotel but avoid the barman on the 9th floor!!
Stayed 3 nights in Jul 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locaiton

Great location for seeing everything you’ll want in Naples.
Stayed 3 nights in May 2024

4/10 Poor

Diana

Stayed 2 nights in May 2024

10/10 Excellent

Monserrat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were extremely helpful. Spacious well furnished room. The only downside was the bathroom, particularly the bath tub, where the sealant was in a very poor state.
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous breakfast! Staff very helpful and friendly.would recommend!
Stayed 6 nights in Apr 2024

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, staff was great. Diffinetly would return
Stayed 3 nights in Mar 2024

6/10 Okay

Jennifer, Longmont

Travelled with partner, Travelled with group
Liked: Staff & service
The location was nice, the hotel staff was great. The room we had was near the elevator, it was loud and the walls were thin. We could hear the guests next to us talking, and their alarm clock. The city noice was not too loud. Overall nice hotel for the price and location.
Stayed 4 nights in Oct 2023

10/10 Excellent

Shelley

Stayed 1 night in Jun 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, convenient for travellers who love to walk around and explore a city. Close to all attractions, restaurants and shopping areas.
Stayed 4 nights in Sep 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location for all sights. However, local neighbourhood quite noisy and like the rest of Naples, very dirty. Hotel staff were very friendly and the hotel was modern and clean. The hotel seemed quite empty.
Stayed 5 nights in Jul 2023

10/10 Excellent

Paula

Stayed 2 nights in Jul 2023

6/10 Okay

Ricardo

Disliked: Cleanliness, property conditions & facilities

Nothing special

Is an old hotel. Rooms are ok. The hallways are with dirty carpets. The way to the parking is kind of wired. Overall is ok if you don’t have much expectations
Stayed 7 nights in Jul 2023